Related
Hi all,
I've been having problems connecting to the internet now for a few weeks. Only one in 10 connections at best. 'Locating', 'Page Not Found' errors, no email.
I've read some of the posts on here about HSPDA, so I called T-Mobile to enable it, but they said that my price plan would have to increase. I think I'm on one of the lowest, but I didn't know there was extra costs for 'Walk 'n' Web'.
We went through some changes, but it didn't make my difference to my connections.
Has anyone any advice about either connections, or the HSPDA price plan issue? Are you paying the 'normal' price plan but are able to connect to HSPDA?
Thanks guys,
Ratzz
Ratzz,
Your not alone here, i have recently moved to T-Mobile and for the first week all was fine, both gprs and HSDPA were working fine, the later being very quick indeed for a mobile device.
This week has been a different story all together, since saturday morning my internet access has been very patchy, the same 'Locating', 'Page Not Found' errors that you are seeing. I can't offer any explanation, just sympathy and would love to get to the bottom of it myself.
Here's hoping.
scifi
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
is HSDPA the same as 3g or different? i'm on vodafone, will i need to get them to "turn hsdpa on" or is it on by default?
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
SimonTALM said:
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
Click to expand...
Click to collapse
Tried that Simon ... same problems.
There is a link below which I found on a thread that worked ok for someone -- but again this didn't work for me.
http://www.manuals.t-mobile.co.uk/maillink.asp?a=3&wm=1a1677a401690a128256
ok, i seem to have found a combination that works for me at least.
I followed the steps on the MoDaCo thread above but used the following addresses.
DNS : 158.43.240.4
Alt DNS : 62.241.160.200
In the proxy settings, tick both "This network connects to the Internet" & This network uses a proxy server to connect to the internet" and then click advanced. Tap the HTTP (type) and enter 149.254.201.132 port 8080 and click ok. This works great for me both on gsm (gprs) & HSDPA (UMTS).
Hope this works for you guys too.
Regards.
HSDPA
Hi
I use my Vario II on the train with a laptop over bluetooth everyday between stirling and edinburgh. The coverage is mostly 3G (Linlithgow being the exception), and I get one black-spot just south of linlithgow.
The situation with the original t-mob rom was dire. I am now using the test AKU3.3 rom with radio 1.27 and its much better. Bluetooth PAN seems more reliable than the old dial-up networking.
On my laptop, I have changed the DNS settings for the PAN to non t-mob ones. I was having the same issues everyone else reports with failed resolutions.
Some days it works superbly, some days, its sh1te. This is imho, simply issues at t-mobile. I travel at the same times on each day, so I dont see that the proxy can be loaded more so one day than the next.
I also find that with HSDPA switched off, things are far more reliable than with it on. Having said that, some days I get a good HSDPA connection all the way.
What I could do with is a cacheing DNS server running locally on the laptop that will override the TTL (time to live) for the domains that it caches. I would have installed bind, but its a beast (I use it at home)... Anyone know of a mini DNS server that would suit my needs? Currently I have the sites that I use regularly shoved in a hosts file!
Nigel
I'm having exactly the same problem, had put it down to a problem with my radio ROM, but from reading this thread it looks like a t-mobile problem, so hopefully it will sort itself in due course. In the mean time I'll have a look at changing those settings................cheers.
se4me said:
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
Click to expand...
Click to collapse
Hi
I use USB instead of bluetooth where convenient from a laptop. Would you care to do a test @ http://www.thinkbroadband.com/speedtest.html from your laptop while on HSDPA via USB ???
I get about 550K down and 330K up which although pretty good is way off the headline figures! Wondered if my tests were about the same as yours?
Nigel
HSDPA
Hi all,
Following on from my original message, I called T-Mobile today and insisted they enable HSDPA on my line for the ongoing internet problems.
They did it (I'm on the BASIC W&W), and within 10 minutes all my problems were solved.
Ratzz
Excellent news - Let's just hope it stays that way. If not give the DNS server settings a try.
BTW what sort of download speeds are you getting? I use http://www.dslreports.com/mspeed?jisok=1 and I tend to get a pretty constant 650kbps down and 350kbps up.
I have heard people getting in 750kbps upto over 1Mbps but not something I've ever managed and definately have HSPDA enabled on the phone and network.
enabling hsdpa seems to have fixed all my problems too.
Have seen speed upto 800 kbps so far.
T-Mobile UK Data
Anyone else got anything other than the following showing on their 'my t-mobile' page? You'll find it under 'Mobile Phone Summary-->View Or Modify Features Of Your Plan' :-
WAP Call On
VoiceMail On
SMS Text Messaging On
Call Waiting On
Call Hold On
Call Forward to VoiceMail On
GPRS On
Web & Wap 384k Up/2048 Down On Appearently this is the HSDPA setting
International & Premium Calls On
Voice & Data Roaming On
Picture Messaging On
3G (UMTS) Service On
Mobile email Off
Additionally in another section 'Mobile Phone Summary-->Additional Allowances And Services' I have the following:-
18 Month Upgrade Flag £0.00
Capped Data Rate £0.00
Remove Content Lock £0.00
Video Calling £0.00
£5 Go Direct Discount £0.00
I am wondering what the 'Capped Data Rate' is ?? Its available as a 'service' that can be added as well, but there is no way to remove it. Anyone else got the same showing on their 'my t-mobile' page ??
Nigel
If I remember correctly I have the option to add Capped Data Rate at no extra cost but it isn't applied to my account. I haven't applied it as I don't like the sound of somthing that is "Capped" - I'd love to find out what it is.
What WnW package are you on? I have the WnW Plus (so that I can legitimately use my VarioII as a modem for my laptop and not fear huge bills).
Hi
I am also on web and walk plus
Nigel
'Capped Data Rate'
is for if you dont have web n walk, it means your data carges are capped at £1 a day (midnight til midnight)
I have a At&t Tilt W/Duttys dualtouch final rom radio version 1.27.11.31 running opera mini 4 On TMOBILE network tried eveything in the book and searched evey forum trying to figure out why my tmobile edge connection says connected and not be. PIE will start by locating, connecting, opening, and finally freezing. Opera mini will start progress and stop half way and freeze. My SMS works fine but my MMS also has a problem it will send a percentage of the file and freeze. After configuring everything manually still nothing I have called tmobile and still no hope all my settings are correct according to forums and tmobile customer support I even tried the lurch2 TmobileUS cab and the MMS Tmobile settings cab. I've also read on the fact the phone is 3g it will not work on tmobile until their release of 3g having to due with a test on their network. If anyone could help me out I would really appreciate it .
JimJones said:
I have a At&t Tilt W/Duttys dualtouch final rom radio version 1.27.11.31 running opera mini 4 On TMOBILE network tried eveything in the book and searched evey forum trying to figure out why my tmobile edge connection says connected and not be. PIE will start by locating, connecting, opening, and finally freezing. Opera mini will start progress and stop half way and freeze. My SMS works fine but my MMS also has a problem it will send a percentage of the file and freeze. After configuring everything manually still nothing I have called tmobile and still no hope all my settings are correct according to forums and tmobile customer support I even tried the lurch2 TmobileUS cab and the MMS Tmobile settings cab. I've also read on the fact the phone is 3g it will not work on tmobile until their release of 3g having to due with a test on their network. If anyone could help me out I would really appreciate it .
Click to expand...
Click to collapse
You've probably got your answer, but I use a tilt with Edge just fine. Sounds like a phone issue. I have used Duttys Roms and they all worked fine.
Did you try?
Start/Settings/Connections/Connections/Manage existing connections/Proxy Setting/ and uncheck the box next to (the network uses a proxy server to coonect to the Internet
I hope this works for you.
What i do for my sister's tilt on tmo is use Network Wizard (google it) and install that, then tell it USA then TMO and let it do its thing. afterwards you can uninstall it if you care. i would reccomend changing the MMS settings to 5 attempts and to use T-Mobile Data rather than T-Mobile MMS to connect, that way it doesn't have to establish a new connection, it just downloads.
No Problems Here!
I have been using t-mobile on my tilt 8925 wm6.0 stock rom been through many planning on many more trying to find out how to put tmobile progs and apps on and remove att B.s. im am a n00b as i would be refered to but seeing as i have only owned a htc for as long as i have had a account here i think im moving right up the ranks and would really like to learn more and start writing my own roms looking for a push in the right direction Thanks in adavnce
I was running JF's 1.51 but needed to downgrade to RC29. Now that I've done so I can't get internet and therefore can't get past the sign up stage.
I've searched the forums THOROUGHLY and can't find a solution. Please don't delete my post.
I realize there's a post detailing how to skip this sign in step. Because I can't change the settings of my phone it wont work for me. I need to know if anyone has run into this problem and what are some possible causes. My APN settings are correct. I even have the EDGE network internet icon on the phone, and it looks like there is some activity, but I cannot connect to Google servers.
PLEASE help, I'm kind of new to this and maybe jumped in too quickly, but the first time I followed this process I didn't have any problems at all. I've tried changing the ROM and using different bootloaders, nothing will get past the authentication.
I'm no expert, but just a question. Does it matter if hes using an newer radio on an older build?
When I sometimes flash a ROM and can't get internet access I just turn on/off my phone a time or two and eventually I get internet back.
Actually this is fixed. It was simple and embarrassing.
After doing a lot of reading I found a post on another site with a tmob rep. He was talking about how if you have a shared text plan, sometimes there are issues with the data plan provision dropping off of the sim card because the subscriber will have a shared text plan and also text messages as part of their data package. T-mobile systems see this as redundant and drop a feature.
I've had the same data plan for almost 2 years, it's the same data plan I was using when I first got the g1 - sometimes their systems don't pick it up for awhile apparently - but when they do you can no longer use that internet gateway. Coincidentally, this happened to me just as I was downgrading my g1.
Sorry for the needless post. Thanks to everyone who contributes to the site with guides, they have always been very helpful to me.
Sometimes it's the simplest thing...
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....
Hi guys,
So I flashed, rooted and installed GreyBlur on mu Bell atrix, by following instructions from "seven2099"
It installed great and I have noticed a HUGE improvement in speed and other things.
Only problem, is now I can't connect to any bell networks for my 3G.
WiFi works fine. I am only posting in here, because I am not aloud to post in the developers section, so I am hoping this message can either find its way to "seven2099", or someone in here might know whats up.
Thanks in advance!
If you can do everything except connect to the Internet via 3G then you need to add your APN settings back in:
http://androidforums.com/827267-post4.html
Don't forget to "Save" (menu button/save) after you type all that in...
ccrows said:
If you can do everything except connect to the Internet via 3G then you need to add your APN settings back in:
http://androidforums.com/827267-post4.html
Don't forget to "Save" (menu button/save) after you type all that in...
Click to expand...
Click to collapse
Good but for one thing: Do NOT fill in APN Type. In the linked post it says 'Internet + mms'. I could not get a connection when I had that filled in, as soon as I set APN Type back to undefined it worked right away.
Just sayin'
excellent!
all worked out great!
thanks alot guys!
Bell Atrix always Roaming after 2.1.1
HI all
I spent two days trying to get to the bottom of this..
I installed 2.1.1 on Bell Atrix.. the first things I noticed the little (r) near the signal, checked the system info and it say ROAMING, my Data does not work unless I put Data Roaming on..
I am with Fido, and of course FIDO cannot tell me if really I am paying Roaming charges until the bill date which is 20 days away..
has anyone experienced that problem and has an explanation of some sort? Am I really Roaming or becuase its FR SBF the phone is reporting Roaming??
this is very disturbing and puzzeling as well.. any thoughts is really appreciated.