Database Users

Help! No sound without headset

Please help me!!!!
this morning my XDA2 has decided that the speaker and microphone sholld be switched off permenently! :x
I believe that it thinks the headset is plugged in - but it isnt!!! (i dont use bluetooth)
I hev tried a soft reset and a hard reset (and also plugging and unplugging the headset)
Please help me - I only like to use the headset when listening to my tunes.
PS i spoke to the O2 data support helpdesk at 60p / min and it took them about 5 minutes to suggest that a soft / hard reset might cure it, otherwise they are clueless.
Is there any way to manually chage the profile from headset to normal handheld????
thanks!
PS my device i nearly 1 yr old - is this the kind of thing that I can expect to occurr more frequently as my XDA2 goes into old age?

i had this problem with my XDA 1. I had no idea what was going on but remembered it working last time i had the headphones in. A soft reset didn't fix it for me either. what DID fix it was ramming the headphone jack in and out really fast. After a few attempts it came back to normal I guess have to 'undo' the problem the headphone caused when it was in there.

:lol: :lol: hehehehe :lol: :lol:
It works!!!!
8)
cheers dude!

Speaker and microphone silent because of headphone
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.

Mine is mute too did you do anything or did it just fix itself?

It eventually fixed after a couple of hard resets - first one didnt work, but after using the headset for a bit, i got the stuff from O2 to send it back for a repair. when u reset it again the problem was fixed. I reckon threatening it with surgery scared it into submission!

I had the same Prob at every Time who i hit my XDAII, or if it fall down.
After that i must push & hit it again,- sometimes 15-20 Times(!) and after that it works normal. It´s an "cold" point on the board,- the O2 Hotline knows this...

Re: Speaker and microphone silent because of headphone
siezear said:
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.
Click to expand...
Click to collapse
Same problem from yesterday! ..it is the jack ..if I move it down with the stylus ..the audio returns to the speaker..uff..
I don' wanna open it and solder.. too lazy..lol

Dead speaker
I have the exact same fault as described
only after losing about 3 calls did i realise it was the xda2 not some nutter that wouldn't speak!
fixed it with putting the headphone jack in then out etc..... 15 times!
it would seem like this is a design fault! as it is coming up to year for the xda2 should we organise o2 to recall the xda2's and repair this fault!

So I have this problem - only thing is Im in the USA at the mo and didnt bring my headset - is there any other fix as Im kinda stuck ?
Nigel

Husband had same problem.
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!

Re: Husband had same problem.
guest said:
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!
Click to expand...
Click to collapse
I have the same problem, after calling with a headset, now my sound has gone ( Out of complete my XDA II ). Changing the ringtone didn't work for me...I am going to try to test the plug/headset way!

After 12 times my sound came back...so it worked for me!!! :lol:

It's the headphone Jack!
The problem is with the headphone jack!
I have had the same problem for months, sometimes it would stay without sound, always when I dropped it. Usually it returned after 1 or two days, but the last time I dropped it it seemed to be final... I've had no sound for more than a week - I'm using it as a PDA...
Reading the posts above, I decided to insert the pen in the headphone socket (as I don't have the headphones here with me), move it around carefully, and it wroked! Right now, it feels like magic, but that's it - I will probably have to get it fixed permanently, but for now it will do!

well i always have that problem in my phones... because i always hook them in my car stereo by the headset output.. and constant using of the output somehow makes the insides of it dirty.. believe me its dust.. a tooth pick would be very effective as it takes the dirt away.. blowing in sometimes work...

mine is also soundless
i was able to get some dust out of it....
but it won't work....
i don't have the nerves to ramm the headphones in....but isn't there another safer way to fix it....
plz let me know, (hard resettet 5 times.... won't work..)
btw, i tried to put some new updates on it....
but i can't find any, (i searched, but couldn't find anything...)
device information:
Rom Version: 4.01.12 ENG
Rom date: 12/22/03
Radio Version: 4.21.00
Protocol version: 32S54
It's a little bit out of date...that's why i need new ones (i think)
h0t_sh0t

bringing it to the accredited local shop would be the safest way.. maybe there's more dust in there.. you can also rewire it again.. like opening the PPC and soldering back some pins.. (if some pins broke off ..)

Same thing happened to my jam too.
Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the external sound, and when u unplug it should normally turn on the external sound. But if the switch is locked, it does not recognize that u unplug your headphone.
My solution is, plug-unplug your headset's plug (or something thinner is better) several times in different angles carefully to your socket try to touch the switch while your're playing something. Till u hear the external sound.
Mine is ok now.
(Sorry about my bad English)

I had the same problem. I sprayed a little WD-40 on the tip of my headphones... pushed it in and out for a couple of times and viola!

first question...
what's wd-40??
second question...
when i put my earphones in, i can hear everything...but I can't speak...
but when I unplug my earphones, and I scream in my xda... I can hear a little bit what i'm saying when i plug my earphones back in.
but it's very crappy sound, and when I slam (not to hard of course) my xda with the mic onto my desk (while recording) and i listen to it again, i can hear the drums....(the slamming) but I can't talk in it while using my headset...
has anybody had this before...?
third thing...
My uncle bought the XDA in Singapore about 2 years ago (when it just came out) so when i'd like to bring it back.... i'd have to fligh all the way to Singapore. (does anybody know a good shop/store who sells/repairs XDA phones...??? or is there anybody who can do this....?
thnx for all the help
h0t_Sh0t

Disabling Headset

Hi to all,
as seen in my previous post my jasjar is thinking the headset is still plugged-in even if not.
Tried all, including reflashing. nothing. The fact is that in call the speaker on button doesn't work. I have no sound coming from the speaker, unless some ringtone or stranger things (playin' mp3's nothing but during play having an incoming call switch on for few seconds the mp3 song then stop starting the usual ringtone)
I know it's an electrical problem in the jack, but i was wondering if there's a possible to disable at all that jack. I was looking into the registry without luck.
The problem is that the speakers are working, it's only the jack that think is still plugged-in.
I'm not interested to use the headset so is there any way to stop JJ think about the jack connector??
any ideas?
--
so long and thank for all the fish
--
matteo

I think this is a hardware problem..
I think the jack connector has a sensor/mechanical switch that tells other hardware weather to activate headset circuits or not..

I know it's an hardware issue.
At this moment my jasjar is playin fine with a stylus inserted in the jack forcing the jack a little up.
I don't wanna send it to repair caus i have to wait a minimum of 1 month here in italy.
i wanna open my device to see what's wrong, anyone knows hot to open without problem or if it breaks the warranty?
any suggestions?

Opening your device will void your warranty!
The way I see it, there are two ways to resolve this problem:
1: Take a paperclip or a knitting neelde and do what you do with the stylus, only make the change permanent.
This may result in a broken jack connector and no way to use the headset.
2: Get it repaired (under warranty?) by a certified repairshop.

thhere is a llink in this forum to the htc technical manual . it is not easy to take apart and will void your waranty. the same happened to my phone it had to ggo back to tmobile

I've had the same problem with my Himalaya...
just jammed the headset plug back in and out, and the problem was over... Seems the tip of the plug doesn't allways correctly reenables normal audio out...

Help! Big problems with all audio!

Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom

keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.

Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???

Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!

There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant

This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!

Audio not working - i'd be really grateful if anyone could offer assistance

Hi there
This is my second O2 mini-XDA. The sound on the phone doesn't seem to want to work anymore. I can't hear alarms, hear anything making phone calls. It happened once before with this phone and seemed to go away by itself. I've got some important data on the phone so I'd love to not have to send it in. Anyone have any ideas about how to sort it?
Cheers
immy

Try if you got the sounds thru a headset..

It's possible that the microswitch inside the headphone connector is stuck.
I had the same problem. When I inserted mij headphone a few times it was solved.
The microswitch is for switching of your speakers and activate your headset.
Good luck

volume bubble
tap volume icon on start bar and turn the volume to on!

I had the same issue with the original Imate XDA. There is an issue with some of the HTC phones in which the cable of the speaker is broken. The easiest way to check it is to connect a headset and then see if it is working or not. If the sound is still not working, then you will need to replace the D2A audio chip. Is your phone under warrenty?
Regards,

A very common problem - had the same problem (fortunately, my PDA is still under warranty and, therefore, it was repaired for free). The chip that switches between the wired headset and the three built-in speakers just died and had to be swapped.
Some other people also state this can also be caused by using the wired headset, which causes shortouts when you insert / remove it.

[Q] Headphone jack disable?

Hello,
I have a Problem with my Xperia X1.
The headphone jack is broken and the device will always return to the headset mode.
So I can not hear anyone during a conversation.
I would like to disable the headphone jack completely. Is there a program for that?

Are you sure it is broken?
Does it still deliver sound to a connected headphone?
Usually the detection of an inserted headphone plug is done via dis-connecting a contact in the socket where the plug is inserted (it re-connects when you pull out the plug). The same dis-connection will also happen if some dirt has accumulated at the place where this contact is, so it stays permanently dis-connected.
Over time dirt creeps into all holes of the devices and depending on your usage and storage style that may have happened now. Try to get that cleaned - maybe it helps.
I have however also seen devices where the connector of the socket to the PBA is simply ripped-off - no way to get that fixed afaik.
Luckily one of the wizards here (ultrashot) also has an X1 (as I remember) and he did a lot of true SW hacking to it, maybe he knows a way to intercept the driver or has a hint which driver to de-activate. Mind that he is very busy with really important stuff - so a simple hint may be the only thing you may get.

@ John Carter I have had the same problem for months now, at first it took a couple of mins for the headset icon to disappear after unplugged then it turned to hours and now days if I'm even lucky . I just found this today: HKLM/System/State/Hardware/Headset 0 .This disables the headset but for me it still does not play sound out the loud speaker like I hoped, in locksreen( I use S2u2) mode the headset icon is gone but when in the main interface the icon is still sitting on taskbar or topbar. It really sucks to have to use a mic headset connector to call and answer voice calls. I'm still searching for answer hopefully somethings comes up. Edit: It's a hardware problem not software.

First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.

I had also tried to play with the \status key in the registry with the same (non-) effects. I guess you have to intercept/kill the signal from the HW/driver that steers the other parts into what they do. Not sure where the HW signal enters the SW stack and if that could easily be altered (e.g. by dropping a device-driver). You could play with the HKLM\System\Drivers\builtin branch and then go for headset or alike. You may end up with a non-booting device, so take care to back up in case a hard-reset is needed.
If you are willing to play with soldering (and have some skills), try to solder the contacts of the socket new to the PBA. My guess is that the contacts have either come loose on top of the copper part of the PBA (then you can re-solder) or they have been ripped of the PBA including the copper. You then have to guess where the copper-lines went and re-solder. Worst you can un-solder all parts, but this is not easy to do without decent tools. You may bake the PBA around the socket and ruin the device fully in the end.

John_Carter said:
First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.
Click to expand...
Click to collapse
No it's definitively a hardware problem. I have actually stopped using my phone for music now and instead my mp3 player. I haven't seen the headset icon for 3 days now so maybe I'm in the clear. I think every time I kept plugging in my headphones to listen to music it kept re-aggravating the headset jack so I figured if I stopped using it completely maybe it will stop messing up and so far it has worked .