HTC Customer Service: does it really exist? - 8525, TyTN, MDA Vario II, JasJam General

Hi you all.
I just bought a HTC Tytn about 2 months ago from Expansys and I'm very happy about it. Unfortunat'ly it fell on the ground and got some scratches on the front and back cover. I tried to send an email to the customer service but I got no response, and I don't want to dial a 199.xxx number to get just a simple quotation. I'm very satisfied with the unit... but I miss the custemer service of my old Palm Treo 650.
Diego (from Italy)

Hi,
This is what I received from HTC Europe.....
TELECA Telephone Service SPA
Via Daniele da Torricella 42
42100 Reggio Emilia
+39 199799299
They should have also a web site.
Ciao

Prengo, grazie mille.
I got their website, now I'll try to call them to ask a quotation to replace the front and back cover. BTW, you are better than the HTC customer support itself. Thanks again.
Diego

Related

what is the price of orange spv m700

what is the price of spv m700 . i mean the cash price not in the net but in markets in uk and france and other countries .
thnaks
If you commit yourself to a either a 12 month or 18 month contract of £35 or above.
Then the handset is totally FREE.
thanks for your replay first
i mean the cash price not in installments
Ebay...
Hey there,
Your looking at between £280-350 on ebay. The price will drop even more when ebay becomes flooded with these devices which will happen eventually as more and more people will be offered these devices for their upgrades!
Most people who are not use to these PPC phones just get them as their upgrade and sell them on ebay.
If your looking to buy the original HTC P3600 then your looking at around £400.
Hope this helps.
D.C
Dead Cell
Agree with Your comment , Btw Not a way to get it Without contract ? From orange ?
http://www.onestopphoneshop.co.uk
thanks for all your replays
i want to ask if this pocket " spv m700 " have any problems (software or hardware ) and the unlocker would make this pocket work in my country egypt in etsalat , vodafone and mobinil networks
i meani can i buy it safe and peaceful
sorry if i asked alot
go to www.htc.com there is a retialer in egypt called 'jovitronix?' however the link to there website is down, maybe you can contact one of the UK suppliers of the htc unlocked htc 3600 (the unbranded spv m700) and see if they will ship to your country!

Carphone warehouse - do they still do £45 screen replacement?

They told me they did but that was a few months ago. Anyone enquired recently and been accepted/turned down for LCD replacement for £45 on the Universal?
Oh and if anyone has a spare/used good LCD screen let me know!
Greg.
greg123 said:
They told me they did but that was a few months ago. Anyone enquired recently and been accepted/turned down for LCD replacement for £45 on the Universal?
Oh and if anyone has a spare/used good LCD screen let me know!
Greg.
Click to expand...
Click to collapse
Carphone Warehouse cannot directly repair any MDA XDA or SPV smartphone it usually goes back to the manufacture or network for the actual repair. best way to get quoted lead times and cost is to use the website and find the local Express repair centre. The other options would be to call their sales line and ask to be put through to repairs, or if you dont' mind a non geographic number dial 0870 0870 167 and that is the direct number for repairs they should be able to tell you roughly quoted prices and lead times based on make and model.
Thanks, will do. Why based on make/model? They were advertising 'any make/model lcd replaced, £45 all in'
PDA phones are specialty phones that also includes the blackberry.
specialty meansing really they are PDA's first not just phones
and that has alot to do with it, the other is the manufacture/network agreement. since O2/t-mobile/orange/vodaphone rebranded the htc phones, they became the manufacture in those cases. I'm betting this is why Orange is droping the SPV branding in replacement for the HTC logo on the same phones hehehehe
Just called them, my local branch in Nottingham. They still do fixed price phone screen replacement but the XDA Exec is in the higher band now and is therefore £85 to have repaired, formerly £45 but no longer.
Ahhhh well.
Looking for a broken XDA with good screen, Greg.
I have a Brand New LCD you could fit yourself if interested it's £35 plus £5 postage
Regards
Psipoc

Touch HD SOLD OUT at O2 Germany!!

Dear all,
Just accessed O2 online shop to find Touch HD is sold out!! Does anyone know how does it look like on retail outlets? Any stores still selling it?
Regards.
Munich? Saturn Hansa Olymia Center, ive bought it yesterday. they have still 1 pc on stock.
ROFL!!!!!!!
I'm still waiting for my Device I ordered on 6th Nov. in an O2-Shop (not online)!!!!!
I try to keep it with humor.
What else can I do?!
CWempe said:
ROFL!!!!!!!
I'm still waiting for my Device I ordered on 6th Nov. in an O2-Shop (not online)!!!!!
I try to keep it with humor.
What else can I do?!
Click to expand...
Click to collapse
Sorry to tell you, but I ordered my THD around November 13th via the O2 phone hotline and received it just 2 week later.
go to a smaller store. better not in the city.
i bough mine directly in an o2 shop.
hamburg in stock
Bought mine on Tuesday in hamburg.
phoned all the o2 shops and found 2 small stores with the phone in stock.
Would advise you the same.
But be careful most of them only want to sell them bundled with an o2 contract.
But it should be a really big Problem to get one.
(at least if you have a city near by)
Sorry for my english,
I'm out of practice....
Thanks for the feedback guys, I'll look for it tomorrow (right, I'm in Munich)
Best regards.
"go to a smaller store. better not in the city."
I live right in cologne, but thanks.
And I already continued my contract in that O2-Shop.
So I think I am fixed to this store.
But I will visit the shop in the afternoon again.
Maybe they need a little pressure.

I sell mine...

Well, after a week ago I bought a Tim HD I want to resell it.
'Cause I'm not able to use it with my la 3 company sim.
Asking 450 € for the new and perfect HTC HD branded Tim.
Call me at +393409779241 or send me an email to [email protected]
I send also my Touch Cruise (5 months life) no brand and perfect at 300€.
Ciao,
david
Who is Tim?
dadeluna said:
Well, after a week ago I bought a Tim HD I want to resell it.
'Cause I'm not able to use it with my la 3 company sim.
Click to expand...
Click to collapse
Surely this would have been a major factor affecting your decision to buy the phone in the first place. If I was buying a phone that cost a lot of money, I would have researched stuff like whether it works with "my la 3 company sim." So you'll understand if I remain unconvinced !!
As a client of the italian operator "3" I can confirm that HTC Touch HD TIM works perfectly with 3 usim cards.
You can unlock it anyway. try www.htcunlock.net
ScarySquirrel said:
Who is Tim?
Click to expand...
Click to collapse
is an italian phone company, and obviusly the phone software is in italian.

Any HD2 owners in Madrid? (need repair)

Howdy guys,
I'm in Madrid for a year and my digitizer gave out (just got a new HD2 a few months ago). I need to get it fixed locally and quickly!
Any tips?
Hey man,
I live in Compostela and I am considering sending my htc hd2 to the uk to repair the usb port.. Do you know of any repair shop in Spain? Maybe thephonehouse will do the trick..
Anyways, the repair shop I'll be sending mine to is uk-repair.com. They seem legit.
Good luck!

Categories

Resources