I searched on this forum for the answer and could not find it, so I apologize in advance if I missed it. I am set up for email with IMAP and whenever I send a message from my desktop computer, those emails show up on my Qtec in the sent messages folder. However, when I send messages from my Qtec, they are sent, but vanish completely from my sent messages (or any folder) on my Qtec or my desktop. I have no records of the emails I have sent from my handheld. My temporary workaround has been to cc myself and then move the received email into the sent messages folder, but thats a pain and not the way its supposed to work. Thanks in advance.
did you look in the messaging app
under the menu iteoms tools then options ou see a tab called message.
make sure keep copies of sent items in sent folder is ticked.
I admit I've been Googling
I'm having the same problem on a different Windows Mobile 5 device; I've ticked that setting (as well as syncing the "Sent Items" folder), but the messages still disappear. The same problem occurred on my older Windows Mobile 2003 Second Edition device. Very odd.
bug in Pocket Outlook WM5 IMAP sent items problem
its a bug... Its unbelievable that they havent fixed it in WM5 either! I've also been struggling to use this, the keep copy of sent items option being ticked doesnt work with IMAP for some daft reason.
I did some searching on the internet, and the (apparent) reason is to minimise memory usage on the pocket pc, which is fine for POP but the whole concept of IMAP is that all the email is on the server not on the device! So it really is a lack of foresight on the part of microsoft not to think about this, after all this is a great business tool, so the need for decent IMAP checking of sent-items is essential when you are "on the move"
Come on everyone, lets all complain to microsoft to fix this, It seems another solution is to use "flex mail" which has the ability to use a memory card as storage. I'll let everyone know my findings on wether it is a better solution than the built in email pocket outlook client.
Derek
I just tried Flexmail... doesnt work...
I sent the following email to the developers to gain a bit of interest (hopefully)
----------------------------------------------------------------------------
Hardware: jasjar / xda exec - WM5
Version: 2.2
Mail Server Name: own webserver with IMAP support
Connection Used: GPRS
Protocols Used: IMAP
SMS Integration: on
Type of Issue: IMAP Synchronization
Beta version Used:
Issue:
Hi there, I installed your software to hopefully get around the problem where all pocket PC's do not allow access to the "sent items" folder from the device. As I wish to use this device for business it is vital that I can see what email's I have sent from either my desktop PC (running Outlook Express 6) and my xda when out of the office.
Your program seems to work fine (the trial version) but the sent items does not seem to be on the server, but locally stored, which again negates the whole point of imap.
On the Flexmail program, a folder called "Sent" exists which is not on the server. So I see no way of actually using your program to achieve what I need it for!!!
If you plan on fixing this in the next release please let me know asap... as a lot of people on xda-developers.com are scratching their heads in disbelief that microsoft has not fixed such a fundamental bug!
Regards
Derek Foley
I just tried Flexmail... doesnt work...
I sent the following email to the developers to gain a bit of interest (hopefully)
----------------------------------------------------------------------------
Hardware: jasjar / xda exec - WM5
Version: 2.2
Mail Server Name: own webserver with IMAP support
Connection Used: GPRS
Protocols Used: IMAP
SMS Integration: on
Type of Issue: IMAP Synchronization
Beta version Used:
Issue:
Hi there, I installed your software to hopefully get around the problem where all pocket PC's do not allow access to the "sent items" folder from the device. As I wish to use this device for business it is vital that I can see what email's I have sent from either my desktop PC (running Outlook Express 6) and my xda when out of the office.
Your program seems to work fine (the trial version) but the sent items does not seem to be on the server, but locally stored, which again negates the whole point of imap.
On the Flexmail program, a folder called "Sent" exists which is not on the server. So I see no way of actually using your program to achieve what I need it for!!!
If you plan on fixing this in the next release please let me know asap... as a lot of people on xda-developers.com are scratching their heads in disbelief that microsoft has not fixed such a fundamental bug!
Regards
Derek Foley
Solved - simple workaround
Yesterday I spent a few hours trying to solve the problem of seeing sent items on an xda and outlook express as well with IMAP.
After much "mucking around" with different email clients, and not to mention finding some that work with WM5, I eventually figured out a workable solution - It involves installing and using flexmail instead of pocket outlook that comes with the pda.
Flexmail runs as a trial demo... to purchase it is $19.95, it also has SMS capability, and after installing and a restart replaces the messaging link on the today screen.
http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm&tab_id=purchase
There is one extra step involved to make it work, so its not ideal, (see my earlier posting to the software company who make it) but it means you can achieve what you desired and see all emails sent from either the laptop/desktop pc and pda.
I think if you want to try this solution, It might be an idea to make sure you're using a memory card as this program can be configured to save emails to the memory card, which could be useful if you have large email attachment such as a scanned document, which might fill up the internal memory on the phone easily.
While digging around I found a Viking 2GB SD card (£40.26 ex vat)
http://www.ebuyer.com/customer/prod...hvd19wcm9kdWN0X3Jldmlld3M=&product_uid=104113
Instructions
1) install and configure flexmail on your xda/pda to access your IMAP server
2) set up an IMAP email account on your PC with a mail client (e.g. Outlook Express 6)
2) make sure synchronise is set on all folders on the PC and the pda
3) for reference - the IMAP "sent folder" on the server is called "Sent Items"
On flexmail, however, it stores any pocket pc outgoing emails in its own "local folder" called "sent". This is not uploaded for some strange reason.
Therefore to view the emails from anywhere, on flexmail, after sending, just open the "sent" folder and then go to the menu, and move the email into the imap folder called 'Sent-Items'.
A send and receive will upload these items, moving them out of the "local folder" and will then enable them to be viewed on any IMAP client - also on the pda from the same folder.
Flexmail also seems to support html email - which is nice! It has lots of configurable options and seems to be a great bit of software.
Obviously there might be some connectivity issues with larger file attachments over GPRS using IMAP. So try and find a 3G spot if you can - or someone's WIFI router for bigger attachments!
Derek
Solved - simple workaround
Yesterday I spent a few hours trying to solve the problem of seeing sent items on an xda and outlook express as well with IMAP.
After much "mucking around" with different email clients, and not to mention finding some that work with WM5, I eventually figured out a workable solution - It involves installing and using flexmail instead of pocket outlook that comes with the pda.
Flexmail runs as a trial demo... to purchase it is $19.95, it also has SMS capability, and after installing and a restart replaces the messaging link on the today screen.
http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm&tab_id=purchase
There is one extra step involved to make it work, so its not ideal, (see my earlier posting to the software company who make it) but it means you can achieve what you desired and see all emails sent from either the laptop/desktop pc and pda.
I think if you want to try this solution, It might be an idea to make sure you're using a memory card as this program can be configured to save emails to the memory card, which could be useful if you have large email attachment such as a scanned document, which might fill up the internal memory on the phone easily.
While digging around I found a Viking 2GB SD card (£40.26 ex vat)
http://www.ebuyer.com/customer/prod...hvd19wcm9kdWN0X3Jldmlld3M=&product_uid=104113
Instructions
1) install and configure flexmail on your xda/pda to access your IMAP server
2) set up an IMAP email account on your PC with a mail client (e.g. Outlook Express 6)
2) make sure synchronise is set on all folders on the PC and the pda
3) for reference - the IMAP "sent folder" on the server is called "Sent Items"
On flexmail, however, it stores any pocket pc outgoing emails in its own "local folder" called "sent". This is not uploaded for some strange reason.
Therefore to view the emails from anywhere, on flexmail, after sending, just open the "sent" folder and then go to the menu, and move the email into the imap folder called 'Sent-Items'.
A send and receive will upload these items, moving them out of the "local folder" and will then enable them to be viewed on any IMAP client - also on the pda from the same folder.
Flexmail also seems to support html email - which is nice! It has lots of configurable options and seems to be a great bit of software.
Obviously there might be some connectivity issues with larger file attachments over GPRS using IMAP. So try and find a 3G spot if you can - or someone's WIFI router for bigger attachments!
Derek
Solved - simple workaround
Yesterday I spent a few hours trying to solve the problem of seeing sent items on an xda and outlook express as well with IMAP.
After much "mucking around" with different email clients, and not to mention finding some that work with WM5, I eventually figured out a workable solution - It involves installing and using flexmail instead of pocket outlook that comes with the pda.
Flexmail runs as a trial demo... to purchase it is $19.95, it also has SMS capability, and after installing and a restart replaces the messaging link on the today screen.
http://www.pocketinformant.com/products_info.php?p_id=mail&dir=wm&tab_id=purchase
There is one extra step involved to make it work, so its not ideal, (see my earlier posting to the software company who make it) but it means you can achieve what you desired and see all emails sent from either the laptop/desktop pc and pda.
I think if you want to try this solution, It might be an idea to make sure you're using a memory card as this program can be configured to save emails to the memory card, which could be useful if you have large email attachment such as a scanned document, which might fill up the internal memory on the phone easily.
While digging around I found a Viking 2GB SD card (£40.26 ex vat)
http://www.ebuyer.com/customer/prod...hvd19wcm9kdWN0X3Jldmlld3M=&product_uid=104113
Instructions
1) install and configure flexmail on your xda/pda to access your IMAP server
2) set up an IMAP email account on your PC with a mail client (e.g. Outlook Express 6)
2) make sure synchronise is set on all folders on the PC and the pda
3) for reference - the IMAP "sent folder" on the server is called "Sent Items"
On flexmail, however, it stores any pocket pc outgoing emails in its own "local folder" called "sent". This is not uploaded for some strange reason.
Therefore to view the emails from anywhere, on flexmail, after sending, just open the "sent" folder and then go to the menu, and move the email into the imap folder called 'Sent-Items'.
A send and receive will upload these items, moving them out of the "local folder" and will then enable them to be viewed on any IMAP client - also on the pda from the same folder.
Flexmail also seems to support html email - which is nice! It has lots of configurable options and seems to be a great bit of software.
Obviously there might be some connectivity issues with larger file attachments over GPRS using IMAP. So try and find a 3G spot if you can - or someone's WIFI router for bigger attachments!
Derek
I've had my X1a for a few months now and is synced with my work's Microsoft Outlook Exchange server. I can send and receive e-mails fine and everything seems to work except after I send an e-mail from my phone, the message doesn't go to the Sent Items folder.
However, in my MS Outlook program on my laptop which I use for syncing (with WMDC) and is also set up with my e-mails through the Exchange server, I can see my sent e-mails in the Sent Items folder even when I send e-mails from my X1a. So I know there is nothing wrong with the Exchange server and it is a problem with the phone.
On my X1a, when I go into my Outlook E-mail options, I have the "Keep copies of sent items in Sent folder" checkmarked but nothing shows up in the Sent Items folder after I send an e-mail.
Any one know a solution to this?
you need to set up your sync folder settings. by default wm will only sync your inbox and none of your other folders. iirc it should be under tools -> folders and check the sent items folder to be sync'd as well. i don't have the phone in front of me right now, so this is from memory. play around with the settings and you'll see it.
Yes that's the way...
Inbox > Menu (right soft key) Tools > Manage folders> Check sent items.
Then just sync again.
omg you guys made my day! thank you!!!!!
i can't believe it was something so simple..
mods, please close
I had problems with syncing my googlemail account with my HD2, and couldn't get old messages to sync. I've now fixed this thanks to advice received on here, at least for my inbox. It still won't sync sent mail, or other mail folders, even though I've checked them in the box to sync in "mail menu>tools>manage folders"
Can anyone help with this issue?
I'm confused. If you use the IMAP protocol then your email folders get synced anyway. That's how mine works (not bothered with push-mail as I don't need it).
Can you explain your problem better please?
WB
For me, Gmail sync worked nicely for inbox but not for sent messages. After working a lot on the problem, I found that you have to specify folders (meaning sent mail folder) also on Activesync on your PC with the HD2 connected. At least syncing sent mails then worked for me. So, check out the active sync desktop sync settings also.
wacky.banana said:
I'm confused. If you use the IMAP protocol then your email folders get synced anyway. That's how mine works (not bothered with push-mail as I don't need it).
Can you explain your problem better please?
WB
Click to expand...
Click to collapse
My inbox syncs but no the sent message folder doesn't, nor do other folders from my gmail account.
Yes you are right re Gmail. I am rooting around for a solution at the moment. Will let you know if I find one.
Have got a gut feel that youmight only be able to do the full folder set through outlook. I'm searching now.
WB
wacky.banana said:
Yes you are right re Gmail. I am rooting around for a solution at the moment. Will let you know if I find one.
Have got a gut feel that youmight only be able to do the full folder set through outlook. I'm searching now.
WB
Click to expand...
Click to collapse
OK thanks
roland234 said:
For me, Gmail sync worked nicely for inbox but not for sent messages. After working a lot on the problem, I found that you have to specify folders (meaning sent mail folder) also on Activesync on your PC with the HD2 connected. At least syncing sent mails then worked for me. So, check out the active sync desktop sync settings also.
Click to expand...
Click to collapse
Had a look at active sync, and there's no setting for Gmail. There is one for Email, but this does not affect Gmail. Any other ideas?
Hi, well I am now a bit unsure about my suggestion to fix it via Active sync on the PC. I just now had to reinstall gmail (after hard reset for other reasons), and initially I did not get any mails in the sent folder. However, I then unchecked the sync mark for "sent mails" both on the HD2 and PC. Then rechecked them. Still did not work. Then I sent an email, and voila first this email got into the sent folder, and after some seconds all the rest of the sent mails on my gmail account appeared.
So, end result is that after changing back and forth whether to sync the sent mail folder, and sending emails, I got it to work. Not a very clear help, sorry, but I am sure you will get it in order in the end
Snerkler,
I have been hunting around and experimenting all day. Its not good news.
Look here..http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0263a42300d6bc90&hl=en
I can't get any other folder to sync bar the inbox, even though I have now changed the way I do this on my device to push mail via google sync.
I think the only way, which I did not test, is to use Outlook on a PC as your mail client accessing Google mail using the IMAP4 protocol so your messages remain synced at all times, then sync your phone to your laptop and get all your folders that way.
I have not tested that out as I don't have the time. It may work or it may be complete cobblers.
If anybody else can throw any positive light on this then please do.
WB
roland234 said:
Hi, well I am now a bit unsure about my suggestion to fix it via Active sync on the PC. I just now had to reinstall gmail (after hard reset for other reasons), and initially I did not get any mails in the sent folder. However, I then unchecked the sync mark for "sent mails" both on the HD2 and PC. Then rechecked them. Still did not work. Then I sent an email, and voila first this email got into the sent folder, and after some seconds all the rest of the sent mails on my gmail account appeared.
So, end result is that after changing back and forth whether to sync the sent mail folder, and sending emails, I got it to work. Not a very clear help, sorry, but I am sure you will get it in order in the end
Click to expand...
Click to collapse
It does show sent mails from my HD2, but not ones sent from my laptop
wacky.banana said:
Snerkler,
I have been hunting around and experimenting all day. Its not good news.
Look here..http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0263a42300d6bc90&hl=en
I can't get any other folder to sync bar the inbox, even though I have now changed the way I do this on my device to push mail via google sync.
I think the only way, which I did not test, is to use Outlook on a PC as your mail client accessing Google mail using the IMAP4 protocol so your messages remain synced at all times, then sync your phone to your laptop and get all your folders that way.
I have not tested that out as I don't have the time. It may work or it may be complete cobblers.
If anybody else can throw any positive light on this then please do.
WB
Click to expand...
Click to collapse
I'll give it a go syncing to outlook later and see what happens, cheers
Noticed something very strange with Gmail. I've just logged onto my Gmail account and I now have 2 sent mail folders since using my HD2. One has all mail sent from my laptop, and one the mail sent from the HD2.
Does anyone know why this is and how to merge the 2?
wacky.banana said:
Snerkler,
I have been hunting around and experimenting all day. Its not good news.
Look here..http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0263a42300d6bc90&hl=en
I can't get any other folder to sync bar the inbox, even though I have now changed the way I do this on my device to push mail via google sync.
I think the only way, which I did not test, is to use Outlook on a PC as your mail client accessing Google mail using the IMAP4 protocol so your messages remain synced at all times, then sync your phone to your laptop and get all your folders that way.
I have not tested that out as I don't have the time. It may work or it may be complete cobblers.
If anybody else can throw any positive light on this then please do.
WB
Click to expand...
Click to collapse
I just looked at the link you posted about gmail, and it appears it's someting to do with gmail's servers or something. What I don't understand is why it worked fine on my iphone, but not my HD2. Perhaps someone can explain? (May I just remind folk I'm not that clued up on all the tech stuff)
Also, I have outlook on my computer linked to my googlemail account, and am trying to figure out how to set outlook on my phone to sync with it, but I sure as hell can't figure it out. I've searched "outlook" but can't find the answer. Does it only sync when connected to the computer? if so this means I wouldn't be able to access my mail whilsst out and about so no use to me
wacky.banana said:
Snerkler,
I have been hunting around and experimenting all day. Its not good news.
Look here..http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0263a42300d6bc90&hl=en
I can't get any other folder to sync bar the inbox, even though I have now changed the way I do this on my device to push mail via google sync.
I think the only way, which I did not test, is to use Outlook on a PC as your mail client accessing Google mail using the IMAP4 protocol so your messages remain synced at all times, then sync your phone to your laptop and get all your folders that way.
I have not tested that out as I don't have the time. It may work or it may be complete cobblers.
If anybody else can throw any positive light on this then please do.
WB
Click to expand...
Click to collapse
Using the link posted above I've used this method
"The only other workaround I can think of is to set-up a filter on the web-side of gmail that filters any items you have sent into the new 'Sent Items' folder, which was created when the mobile sync took place. This way, at least your sent mail will show up under 'Sent Items' on the phone. Again, not optimal, but is another option. The major downside to this option is if you use Outlook, you will actually see 2 send item messages, the original and the one that is filtered"
At least I can now see all sent email, although I cannot retrieve old sent email, ie those sent prior to setting up a filter. But from now on at least it should be ok, fingers crossed. I've not managed to sync outlook to the phone as it's on my personal computer, and as I understand it I need to be linked to an exchange server (whatever that is) to be able to sync
Hello again,
Take a look at this.....http://forum.xda-developers.com/showpost.php?p=5065742&postcount=7
Works for me at the moment but still testing. Note that the number of items synced/downloaded seems to be determined by the global setting you set of how many days worth of emails you want downloading and what size.
I would advice care in syncing too many folders if you use the method above as:
a) it may take ages to do and
b) rapidly kill your battery.
I have simply gone for Inbox & Sent, which will do me for now while I am on the move.
WB
wacky.banana said:
Hello again,
Take a look at this.....http://forum.xda-developers.com/showpost.php?p=5065742&postcount=7
Works for me at the moment but still testing. Note that the number of items synced/downloaded seems to be determined by the global setting you set of how many days worth of emails you want downloading and what size.
I would advice care in syncing too many folders if you use the method above as:
a) it may take ages to do and
b) rapidly kill your battery.
I have simply gone for Inbox & Sent, which will do me for now while I am on the move.
WB
Click to expand...
Click to collapse
That was one of the first things I tried, but it doesn't work for me :-/
Snerkler,
PM me later tonight and I will walk you through how mine works. Bit pushed for time right now.
WB
whenever I upgrade a ROM I reinstall my BB software and everything works. Prob is I can never see older emails than the moment I install the software. I would like to see, say, the last 2 weeks worth of emails (in all folders)
Anyone know how to do this?
I am not familiar with the blackberry applications...but Is this a pop3 account or other based email account? If so I have had problems in the past with my phone or outlook not saving a copy of the emails on the host server. It would delete them when it checked my mail.
Maybe a setting in the way your program is setup to check the email?