Related
Does anyone know where i can get a hold of one? My earpiece died so i took my device apart and noticed the cable is damaged. It got caught on something from opening and closing the keyboard.
It is not clear, what hv u damaged..in either case of strip connector broken, u hv to change mother board...no other option..
The EXACT same thing happened to me on a 9100. Earpiece died. Took it apart and saw that the ribbon cable snagged on something and tore. I was hoping I could just find a replacement cable, but havent tried looking anywhere yet though.
I think 888-482-8725 is htc's parts line. I got a replacement battery cover for an 8125 from them. Or you could try calling t-mobile and see who they patch you through for htc service and try to buy one from them.
hdubli, thats not an image of the damaged part, i didn't take a picture of my broken one. That is the picture from the disassembly manual. And no the mother board doesn't need to be replaced.
guttrhead, did yours get snagged on the small plastic rectangle thats supposed to cause less friction(its glued to a rectangular felt) as you slide your device open? Anyway i emailed pocket pc techs over the weekend and they replied with their phone number and told me to call and speak to a technician. Which i did and i got a hold of one and he notified me that they don't carry that part and he doesn't know where to get it from. Tomorrow i'll give the number you posted a call as well as head over to mda and ask them what they do with damaged MDA's.
I don't know what it snagged on. I didn't take it apart entirely, just enough to see what was wrong. I'll see if I can get a picture of it up sometime later today.
so no one knows where to get parts for the wizard?
i've called ppc techs, htc usa, and Top Solutions in miami. NOTHING....
I just posted it for sale on craigslist.org with a free BT headset because i can't use it anymore without the earpiece working if i don't find this part, it'll be on ebay at the end of the week... think i'll go for a Prophet after i sell it.
I forgot about this topic. I'm surprised that none of those places would sell the piece. The t-mobile one is the same and I know htc usa supports that. Maybe they just need a little convincing to sell the part.
Heres some pictures of what I was talking about. Crappy, cause I took them with another wizard. You can see that that ribbon cable is torn. I guess it was due to the little black rectangle thats underneath the cable. You can see it best in the bottom picture. The only thing I've noticed is that the main speaker doesn't work.
I do not speak english, but, my problem is equal, see photos below:
Foto1:
Foto2:
Foto3:
Foto4:
Foto5:
Foto6:
Foto7:
Foto8:
How to fix?
Yep, exact same thing that happened to me.
I fixed mine by purchasing a damaged wizard on ebay and swapping the parts out. I also noticed the damaged one i bought, which is a t-mobile mda, doesn't have that rectangular plastic piece. So there really is a difference between the Imate K-Jam and the MDA.
-----------------------------------------------------------
I no longer have the mainboard from the damaged MDA i bought off ebay so please don't PM me asking for it.
you maybe able to cut out the damaged bits and solder in some insulated wrapping wire, looks like thread but it is copper wire and most often blue insulation, then remove the offending black rectangle or try rerouting the cable a bit to stay outta the way...
bhang
ps
its worth a try or you could risk a handset exchange from tmob if yiou are a customer, they take your and referb it and send you somebody elses refurb, it can be a gamble...
Hey Guys,
Well, I'm a bit gutted really! I dropped my XDA Mini S on the floor with the charger in and the connector IN the phone has come apart from inside the phone. The little metal bit is practically hanging out. I'm wondering, if i were to take the phone apart could i re-connect the little part? (I have a soldering iron if thats as simple as its going to be?)
Just wondering if anyone had any guides on how to take the phone apart and take a look at whats wrong?
Any help would be so much appreciated!
Many Thanks,
Tom
The service manual is hosted on the ftp site.
ftp://ftp.xda-developers.com/Wizard/Docs_Tutorials/
Hope this helps.
I suspect you probably broke the socket off, but if you have a soldering iron, you might as well try to get a new mini USB connector to work with.
You might try Pocket PC Techs:
http://www.pocketpctechs.com/main~unit~UTStarcom_XV6700-554~area~repairs~item~REP-USBCON01~name~UTStarcom+XV6700+Mini+USB+Connector+Replacement+Service.htm
I rang them up about an issue I had (screen on the fritz) and they seemed pretty knowledgeable and helpful.
Alternatively there's a company I found today in the UK. I can't vouch if they're good or not.
http://www.xdarepairs.co.uk/home.asp
Good luck.
Well I also have an issue with my wizzard... the mini jack connector (of the handsfree) is a bit loose.
What I am saying is that it does have a good connection with the rest of the circuit and sometimes the sound of the speaker goes off, then I have to insert the habdsfree and tickle it a little bit until it has a good contact.
? have some basic soldering experience,do you think I should give it a try?
Given my device has been apart too many times for me to admit to I thought I'd crack it open to take a pic for you guys. Not sure if this pic will help for those wanting to do some soldering:
Very large pic: http://farm1.static.flickr.com/216/452691530_f47801708f_o.jpg
Excuse the dust.
Ah! That picture at the bottom is exactly what I needed. The metal but at the bottom (the big sqaure) has totally sheared off....bloody thing. Thanks so much for the info on the repair guides. I may give those repair guys a call if i can't get it to work myself.
Thanks alot you guys
As for you WizeMan, it all depends on if you wish to void your warrenty or not. At the end of the day, I installed WM6 on my device so O2 would give me the finger if i tryed to claim. If I'm honest, I'm getting an upgrade next month so I'm not to bothered if I balls it up! Would be nice if I got it working though....
Lemmie know how you get on
unlock k-jam
i read all your write about how to unlock k-jam device but after all i get this message:
Lock Status: 0000000000000000
SIMLock Code: █⌠═eי∟80Γ█Σ☻< δ♠
how can i get it from this .........
lironasseo said:
i read all your write about how to unlock k-jam device but after all i get this message:
Lock Status: 0000000000000000
SIMLock Code: █⌠═eי∟80Γ█Σ☻< δ♠
how can i get it from this .........
Click to expand...
Click to collapse
A little bit of a thread hijack but that means it is SIM unlocked.
Let me tell you my news, my friends.
I opened my Qtek 9100 and fixed two serious issues regarding this phone, using... sponge (the one we use to wash the dishes)
1. I put some into the stylus socket (from the thin space it has) and also
2. On the top of the mini jack socket so when i assembled the housing it blocked it from moving (2 of the contacts are no more soldered and i dint have a soldering iron at that time)
Anyway, both operation went ok and my phone is more than fully functioning. Now the stylus is hardly (in a good way) comming out (it first gets longer then comes out).
I wanted to do also the safe singal fix, but didnt find the photos to apply it correclty, so if someone has them, please give link. If you need any info about the "Sponge" Hacks, just post or pm
WizeMan said:
Let me tell you my news, my friends.
I opened my Qtek 9100 and fixed two serious issues regarding this phone, using... sponge (the one we use to wash the dishes)
1. I put some into the stylus socket (from the thin space it has) and also
2. On the top of the mini jack socket so when i assembled the housing it blocked it from moving (2 of the contacts are no more soldered and i dint have a soldering iron at that time)
Anyway, both operation went ok and my phone is more than fully functioning. Now the stylus is hardly (in a good way) comming out (it first gets longer then comes out).
I wanted to do also the safe singal fix, but didnt find the photos to apply it correclty, so if someone has them, please give link. If you need any info about the "Sponge" Hacks, just post or pm
Click to expand...
Click to collapse
I'm still trying to get the a new fascia and will probably shove an eraser bit into the stylus spring mechanism to ensure the defect never happens. Also how did you discover the break in the solder joints on the headphones jack? I have a funny situation where the left channel of the headphones doesn't work but I suspected the headphones (the plug has to be pulled at an angle to get any sound out of the left) but now I am thinking it may be the socket itself.
By the way the reception fix pic doesn't load for me either but I unless you truly need it, don't waste your time doing it; I always have all 4 bars and sometimes have 2 bars.
AsGF2MX said:
I'm still trying to get the a new fascia and will probably shove an eraser bit into the stylus spring mechanism to ensure the defect never happens. Also how did you discover the break in the solder joints on the headphones jack? I have a funny situation where the left channel of the headphones doesn't work but I suspected the headphones (the plug has to be pulled at an angle to get any sound out of the left) but now I am thinking it may be the socket itself.
By the way the reception fix pic doesn't load for me either but I unless you truly need it, don't waste your time doing it; I always have all 4 bars and sometimes have 2 bars.
Click to expand...
Click to collapse
Allright here is the deal.
1. I found out the break in the soldier joints when i opened it. I was really suspicious about it because when i inserted my headphone jack into the connector, i had problem with the contact; the connector was loose and it muted my phones speaker. When i disassembled the phone using the service manual i saw with my eyes that the the joins where f-ed up.
2. I dont really need the signal hack i just wanted to experiment, i have 2.25.11 cingular radio rom and its great.
Btw i suppose you should better use the sponge, because the rubber may wear off but not the sponge...
Thanks for the tip on the sponge. I am going to grab a used but allegedly "like new" body from eBay and also get one of those covers as well.
Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
Click to expand...
Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1
Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!
I really like the Orbit 2, its a great device BUT within weeks of getting mine, the rubber wheel fell off and it went back for a replacement.
It's happened again with my second one and so it's off for replacement again - I'm only a couple of months in to my contract and already I'm getting my third device!
How's it been working out for everyone else who owns an Orbit2? Any major issues? How's everyone feel about the device?
Is anyone fed up enough with it that they are looking to change?...possibly to the Diamond (which I have been considering). I had no issues with my original Orbit which I also loved but if this one keeps playing up then I'm gonna have to look in to canceling my contract and possibly getting a HTC Diamond - has anyone any thoughts on the Diamond as an alternative to the Polaris/orbit2?
Cheers!
Edit: Just realised I've posted this in the 'upgradeing' sub-forum rather than the Polaris forum, apologies for that! maybe a mod could move it if needs be? ta!
The wheel fell off mine too.
Least they replaced it and the new one is going well
I'm hoping this doesnt happen to mine, I'm not on contract with O2 and bought the phone off steelbay. Is there no way you can re-attach it yourself with locktite ?
Nogs
i have O2 OrbitII for more than a month and no problem at all
i bought it from eBay too
nogs - there's a load of other threads about this rubber wheel problem, its quite a big issue but I think others have managed to stick it back on somehow (as long as it hasn't been lost!)
I tried superglueing one of mine and screwed up the rubber!
I'm on my fifth Orbit 2 since April. The rubber wheel fell of three of them and the data connection of the usb socket failed on the fourth.
O2 suggested another handset, but there's nothing really suitable, it's a real shame as the phone is great when it's in one piece.
That's mad! to be fair though, it's cool of O2 to keep sorting it out for you and for and it's reasuring that they offered a different handset. I see what you mean though, there's not much else to choose from at the mo when it comes to O2!
My thrid one has just arrived, so far so good I'll see how it goes. They are great phones aside from these issues.
I'm using my Orbit for over 6 weeks now and I'm very happy with it. Never had any probs with the wheel or anything else and hopefully I wont considering I've voided the warranty by unlocking the phone,installing new radio and new rom on it.
I use my Orbit heavily as an mp3 player and the only minor issue I encountered was with the mini usb connector when I plug in the wired headset or an adapter for headphones. 2 weeks ago one of the earphones on the wired headset even stopped working bc of the connector. (its the headset not the phone) I wish HTC would have integrated a TRS connector..
*And yes I want to change it bc I don't have video acceleration, accelerometer built in and VGA screen but I won't do this until HTC Android is out or if it takes ages until they'll release it I'll go for whatever will be available in spring/summer 2009. So far the device does everything I need and I'm very happy with all the other functions.
I have O2 orbit2 now 3month.. ring is no problem but camera button is too bad..
it makes feel hard to press button.. how about you?
yup, camera button is very hard to press
i thought that there's some dirt underneath, but it's not
it's just hard button ...
luckily i don't use it that often
Thought I'd update this for the hell of it. I'm now on my 4th Polaris - good times!
I'm on my fourth too, gonna be sending this one back aswell!! 3 wheels and a failure! The wheel fell off this one in 4 days!
Think I will superglue it on next time!!
On the upside I did get 3 complete box sets with all the accessories!
biscuitboy said:
On the upside I did get 3 complete box sets with all the accessories!
Click to expand...
Click to collapse
Me to!!!
I've a big pile of accesories and no idea what to do wit them, including 3 spare car kits and a battery I kept.
is it just me or does it seem like only the orbit jas the issue with the ring falling out? does anybody have a touch cruise that the button has fell out off?
I've got an Orbit 2 and it's just started falling apart. First the screen became separated. I think it's the digitizer as it still works, but i can see liquid in between the layers.
Then a week later the rubber ring fell off.
Not sure what to do as I bought it on eBay... Any suggestions?
I love this phone and would like to get it replaced...
Might be worth calling the manufacturer to see if it's still covered by a warranty then if it is you should be able to get it repaired or replaced. Failing that, you may have to cut your losses and put it back on EBay or pay for it to be repaired.
Hey guys,
The earpiece speaker on my G1 has developed a fault, the fault being it doesn't appear to work, how easy is it to source a replacement for it and how easy is the repair itself? is there any guides as to how to do it around? (i looked but i couldn't find anything).
I've tried flashing the rom and doing a hard reset but its still faulty.
The loud speakers working fine though so atm all my calls have to be done on the handsfree kit or via loudspeaker which can get annoying.
any help is much appreciated
regards
Streather
Are you using a ROM where sound works?
What ROM are you using?
Tried it with cynagen and the stock tmob one, same results.
Same problem
I'm using CyanogenMod 4.2.5. I dropped the phone about a foot (it fell out of my shirt pocket as I was tying my shoe!), and the earpiece stopped working. Everything else (speaker phone, etc.) works fine.
I've seen a number of similar cases in other forums, so I'm thinking that this is a weak point. I'll attempt disassembly and see if the speaker contacts got moved or something simple. Fortunately, replacement receivers/earpiece/speakers are available over the net.
Meanwhile, I'd love to learn of others' experience with this. The tech manual makes it look like you have to just about completely disassemble the phone to get at the earpiece, even though you can easily access 3 screws on the back of the lcd. Is there a shorter route to the receiver than a complete disassembly?
[update] I found some good info (including a technical manual) by Googling "g1 phone disassembly". And searching for "g1 speaker" on eBay gave some decent looking results.
[update 2] I disassembled my phone, took out the receiver, cleaned its contacts, replaced it, and and reassembled everything. That was a pretty serious chore, and it demonstrated that a nearly complete disassembly is required to access the receiver (yes, including all the stuff at the opposite end of the phone). I don't know how to test the receiver without being in cell range, which my house is not. But at least nearly everything else still works, except the camera--I need to tear back into the phone and make sure I fully seated the FPC. I think finding a replacement receiver will be a challenge--most of what turned up on eBay is actually the main speaker on the back of the phone, and I have yet to find a vendor that sells receivers.
Sadly, you will almost have to tear down the whole unit to get to it. It's not extremly diffucult, but you will need to be steady and gentle. Good luck.
Success!
I haven't seen many report back after tearing apart their phones to address issues with a bad receiver, so here goes. My simple-minded approach of opening it up, cleaning the receiver contacts with a pencil eraser, and ensuring good alignment before reassembling WORKED. I did not have to buy a new receiver.
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
I dropped my phone once, by accident, same thing happened. The speaker you use to put your ear up to when making a phone call doesn't work, but the speaker phone speaker works as does a bluetooth headset. Called HTC lied said that it just stopped working out of no where, they said its covered under warranty. Luckily the phone is under warranty until March and will be replaced.
I ran into the same problem. I was having intermittent problems with the earpiece. Yesterday I was able to take out the battery and put it in and it started working again. Today that didn't help either. I saw this thread and I thought that I'd try blowing really hard on the earpiece to see if that helps. It seems to be working again! I hope it continues to work.
dirtprof said:
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
Click to expand...
Click to collapse
Can you post details on how to do this?
My camera stopped working too.
I personally found it easier when disassembling the phone to carefully lift the entire camera and IMEI sticker as a whole unit and remove it as part of the motherboard. That way you dont need to mess with that hard to reach connector. So from where you are at, lift the board back out, reattach the camera assembly, and reassemble as a unit. I think you will find it is MUCH easier
Seat the camera FPC fully
RueTheDay said:
Can you post details on how to do this?
My camera stopped working too.
Click to expand...
Click to collapse
I had to lift the motherboard up and away from the hook that held it down in order for the FPC clip to open fully. Then I inserted the FPC *fully* before closing the FPC clip (my failures resulted from not being able to fully seat the FPC because the FPC clip could not fully open as long as the motherboard was in place). Then the trick was to get the motherboard back under its hook without accidentally pulling the FPC back out again. What I did was to press it gently straight down, using my fingernail to ease it past the hook.
Good luck!
bump...
Yeah looks like all there is on Ebay for speakers is the back one, the one for the receiver earpiece looks like it has two wire connections at each end while the one for the back speaker has them right next to eachother.
So if anybody had this problem, it is very odd and might have to do with the spring connection maybe.
Still I had this problem before and it fixed itself randomly, but this problem came out of nowhere because 12 hours earlier I had dropped my phone on its back and it continued to work fine. Than on my way driving randomly it would not work and I barely set it down in my car.
Once again hopefully somebody has found a part for this because ebay only has back speaker parts.
Best bet is to blow on it and massage it or tap it until it works, damn this sucks because it is basically the very last step to get to after dissambling your phone. So much work to get to such a common problem for many people.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection. Now I am the deusche bag with the bluetooth in his ear all the time.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection.
Click to expand...
Click to collapse
That was what I tried at first. It didn't gain me access to the speaker.
Taking the phone apart is a pain. You really need nimble fingers and faith that you're not breaking the phone when you're levering apart the *very* tightly held together plastic parts. HTC did not make this thing with servicing it in mind. Just be sure to have the right tools (including light and a good magnifying glass if you're over 40) and patience.
Removing the 3 screws that are accessible without disassembling the entire phone will get you in there if you are VERY careful. Unfortunately the one I tried this on did not work differently with a known-good speaker in it. You can delicately dig out the old speaker with a knife (Xacto) and drop the new one in. Takes patients, but not nearly as hard as disassembling the entire phone (been there, done that x10)
I have at least one spare speaker. Maybe more, gotta check my stockpile!
Hey,
My phone got dropped in a rum & coke on Saturday, so i soaked it in 90% rubbing alcohol and let it dry in a rice bath. after 4 days in the rice, it looked dry, so i turned it on. IT WORKS! The screen looks a little trippy (the pattern is even changing throughout the day) but the touch and accelerometer work great. The only real problem is the speakers sound like crap. the receiver is so quiet that it sound like they're wispering, and the back speaker is all crackely.
I found a replacement receiver speaker, but as i haven't taken it apart yet, i was hoping one of you could tell me if this looks correct.
http://www.tvc-mall.com/details/Replacement-Speaker-Earpiece-Receiver-for-HTC-G1-HTCO-G1/photos.htm
If so, i guess i'll order both speakers and attempt to replace them.
That looks about right. Bear in mind, of course, that those pictures are greatly magnified. If you haven't taken apart a G1 yet, you're in for a bit of nerve-wracking prying. Just go slowly and be patient. Getting all the way to the receiver speaker means taking the phone most of the way apart.
Thanks!
I have taken apart a phone before, the Dash (excalibur). I had to replace the screen, it involved removing almost every component.
I think i'll go ahead and order it, and cross my fingers. right now the phone isn't much more then a tiny computer, since i can't hear anyone and i don't have a Bluetooth.