Database Users

No return from standby mode...

Hi all!
With the latest Dopod's ROM it was nice for the first month, but now I have strange behaviour.
Sometimes the device does not return from standby/suspend mode. It does nothing at all if I press the power button. The LEDs are blinking as usual and if I call my mobile from other phone, I got no answer signal, whi my Prophet does not ring at all, means that GSM part works. Any alarmas and notifications fails to appear, as well.
I noticed, that the prsence of any extra unclosed applications increases the chance to hang. So far, I have no idea how to workaround it...
Any ideas? Is someone have the same problem?

It happens to me with my JAMin with both the old and the new WWE rom. somebody exolain it with the backlight settings, but nobody really understand why it happen

Someone alse have this problem?

I also had this issue for a time. I performed a hard reset and it stopped happening, so I am going to assume that it probably had something to do with some of the software that I had installed on it. My money is on SPB PocketPlus. I've not installed it since the hard reset and it hasn't happened since.

Any extra ideas?

I have the same behaviour since the very first day i upgraded to the latest rom.
I find that it happens regularly if it does, meaning you soft reset the device to get access again and then sure enough one hour later again the same behaviour. I have been on travel the last weeks, where i did not have a chance to sync the device and I have not experienced this behaviour at that time.
Maybe it has something to do with the Sync Process.
I hope we can dig into this a little more because it is really annoying. Especially if you consider that the phone does not ring anymore so you never know if someone calls or not.
Cheers Ulf

Password?
Have you set a password on your phone? If so, then remove the password and see if it makes a difference.

Yes I use the Password Funtcion on the PDA part and also for the SIM card.
I will try to turn off the PDA password and see what happens.
I keep you posted.
Thanks for the suggestion.
Ulf
___________________________
Dopod 818pro

Hi All,
turning off the PIN function has solved the problem. The effect is reproducible.
Raised a next question though:How to protect from your wife sniffing into your private appointments without using the PIN?
Gruss Ulf

I have no used any passwords, but has the problem. I've noticed that it happens when the phone is charging. But not only that.

i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.

thycpt737 said:
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
Click to expand...
Click to collapse
Thanks great, so far it helps. If I got the bug agait - I will post. BTW, on the Dopopd's 2.15 it is the only reason for softreset, all the rest works fine!

I have the same problem with prophet touch IX and VIII.
Sometimes, after the device was set to standby (or the display was disabled after some minutes), I can't enable it by pressing the powerbutton.
It seems to have contact to the GSM net (you can call the phone, but it won't ring).
ActiveSync also recognizes the phone, but won't connect.
Maybe this happens less often with battery ~70-100%, but I'm not sure.
The problem occured some weeks after installing Touch IX, and didn't disappear after changing to Touch VIII.
With pdaviet 6, there wasn't anything like this (only the known bootscreen-freeze-problem).
Any ideas?

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

why screen backlight on my kjam defaults to 10 sec?

Hi, i have a kjam with the latest rom from imate (2.16.9.1 WWE).......the problem is everytime i set the screen backlight on battery power to say 30secs or 1 minute etc and press the ok button and then when i'm on the today screen and tap the "device lock", the screen backlight turns off after 10 secs and when i turn the kjam back on and check the baclight settings it defaulted to 10 secs.......i have tried setting the backlight on battery power to every settings like 1-5 minutes etc for testing and it still defaults to 10 secs after tapping the device lock on the today screen.......the funny thing is when i dont tap on the device lock or not use the device lock at all the backlight turns off to the time i set it.......i always put my device on lock and i dont want to keep going to the backlight settings and change the time.......can anyone help?....thanks in advance.

irv777 said:
Hi, i have a kjam with the latest rom from imate (2.16.9.1 WWE).......the problem is everytime i set the screen backlight on battery power to say 30secs or 1 minute etc and press the ok button and then when i'm on the today screen and tap the "device lock", the screen backlight turns off after 10 secs and when i turn the kjam back on and check the baclight settings it defaulted to 10 secs.......i have tried setting the backlight on battery power to every settings like 1-5 minutes etc for testing and it still defaults to 10 secs after tapping the device lock on the today screen.......the funny thing is when i dont tap on the device lock or not use the device lock at all the backlight turns off to the time i set it.......i always put my device on lock and i dont want to keep going to the backlight settings and change the time.......can anyone help?....thanks in advance.
Click to expand...
Click to collapse
I had the same problem using the same ROM. It first worked like a charm, but than suddenly this started to happen.
Finally I upgrade tot the latest Dutch TMO Rom (2.21.2.5.NLD) and now everythinh is ok again.
Sorry I can't be of more help

I've got exactly the same problem on my XDA mini-s only I'm using the BT Rom from their website, I'm begining to wonder if an Application we're running is causing the problem such as: -
Phone alarm
Pocket Music
Tom Tom
Resco file Explorer
Pocket TV
GPS Dash
SPB Backup
Any similarities?

For me it seems SPB Backup causes this problem. After reinstalling a backup this 10 seconds thing appears all the time.

Same issue...
I had the same issue, posted a thread....
http://forum.xda-developers.com/viewtopic.php?t=54991&highlight=
There are a few comments, including one that alluded to a hardware issue, but I did not get it resolved. Any other comments are welcomed.

just to get this topic up again.
I also have the same problem ans also after an automated backup (weekly) using SPB backup.

I restored an older file from SPB backup and I do not have the problem any more. It seems that this happened when the scheduled backup was used.

I think this is no longer an SPB Backup problem as there are others here and on the other post that are not using SPB backup and are still getting the same problem.
My ROM Version is 2.21.4.1 WWE
ROM Date 9th March 06
Radio Version 02.07.10
Protocol Version 413.1.03
EXT ROM Version 2.21.4.101
There must be somebody out there who understands what happens when you select "device locked" that is causing this to happen!

The device lock feature causes this bug.
If you don't want it to do that any more you have to do 2 things.
1) Turn off device lock
2) Change the registry key:
HKEY_CURRENT_USER\ControlPanel\Backlight\Locklevel\
Change the "LockLevel" value to "0".
Then your phone will remember your backlight settings again. 8)

I had the same problem. But i did an upgrade to the dutch rom.
I did not have the device lock on so I don't know if that may be the problem.
There are a lot of this tiny little problems on my phone. but I always try new stuf on it, so I hard reset and reinstal very often. (Not restore from backup)

Gldrush98, you are an absolute STAR! I followed your instructions and now the backlight stays on for 1 minute as per the unlocked settings and 10 secs when it is set to locked.....Perfect many thanks.

No problem man, glad it worked. I had that problem too and I know how absolutely madning that bug can be! I don't know why they didn't fix this bug in the 2.2 roms.

HTC tytn Hangs when in stand by mode

Hi guys, I'm new to the forum so please forgive me for any mistakes. I searched the forum but I could not find any related topic so I decided to post a new thread. Anyways, my tytn is new (2 weeks old) and sometimes hangs when going to stand by mode. I tried to dissable the "turn off devise if not used for.." option and turn it off (stand by) manualy by sigle pressing the power button. But guess what nothing happented!! I could not turn it on and I had to do a reset again. It is so annoying, I am missing calls, sms etc because my device hangs and stays off! Anyone experiencing the same problem? Is because the ROM version? (My ROM version is 1.18.255.3). How can I fix this problem? Thnx

I have occasionally experienced this problem and have tracked it down as a fault that only occurs when I have the wifi connection activated. I keep the wifi off unless in use the problem disapears. Hope this helps

wifi is off at all times. Actually I've never used wifi with tytn

Are you running Today plugins from memory card? One of the reasons Tytn hanging is related to that. Put these plugins into main memory until a future ROM is correcting this problem. Good luck!

I have also had this problem. Activesync was the culprit. I make sure I always close AS after syncing instead of minimising. In addition I delete the event that starts activesync (repllog.exe) in my notification queue. No freezes while on standby for almost a week now
I made a thread about it here : http://forum.xda-developers.com/showthread.php?t=278968

thx guys! I'll try and reply back

Seems to me cdyat was right. Thanks for the tip!

Wizard freezes on wake-up while GPRS is AlwaysOn

Hi,
I have MDA Vario version of HTC Wizard.
After a ROM upgrade (to version 2.21.2.11) I have the following problem :
If I set AlwaysOn=1 in the registry, then GPRS is always connected as it should be - but when the device goes out of standby (by pressing (I) button or by an incoming call/message), the keyboard and touch screen do not respond for 10-20s. I can hear beeps when pressing keys but nothing happens (e.g. I cannot pick up a call...). After an annoying while, everything goes back to normal until a next standby-wake up cycle.
I've re-flashed the device with my operator ROM three times already, no other programs are installed (except customization stuff) and still have the same problem.
Before I decide to use some custom ROM, I'd rather try to find some other solution...
Any idea ?
regards
Maciek

AHHH me too
same setting applied and now i can i get a white screen after the tmob boot screen. when i call my phone it dosnt ring but the send & end buttons light up. the green signal indicator light is on too, and thats it. it also sleeps after a few min like normal, but the when i wake it up, the signal light is flashing but the backlight is not on. i really want to figure out how to put a txt file in the root of a card with instructions ot reinstall the backup reg i have. or get an activesync of my favs, list of apps, and outlook. any thoughts would be appreciated.....its my first ppc/wm device (xircom rex 6k --> handera 330 --> sharp zaurus 5500sl --> sharp zaurus 6000l --> HTC Wizard/T-mobile MDA Vario).

Resurrection
Hi - I am having a problem almost identical to the one in the first post. when my phone is in standby something happens which means it does not respond when turned on for about 20seconds, although it will anser a call. it's very annoying if you want to add a date quickly or send a text.
I have turned off gprs always on, removed any storage card plugins, and changed exchange server to only sync the last 3 days instead of everything. I am really a bit confused as tbis problem has only come about since I installed the tmob 2.26 rom and latest uk radio (after unlocking my phone) my phone previously worked fine with the current uk rom but was very slow toboot up. I don't really want to downgrade but i'm not seeing much option rihgt now. did anyone ever solve this?
any help greatly appreciated.

I am not really sure if this is a result of the GPRS ALWAYS ON settings - it just does not look that way!
I had a similar problem without having GPRS always turned on. After I reflashed the phone with exactly the same ROM again everything works fine. Did you booth install the CUSTOM ROM integrated in the flashed ROM as well or did you perform a SOFT RESET before it could install? The reason I ask is because of I think the problem is in the way how the WIZ writes / adds contents to the REGISTRY. It might have been that you resetted the device a bit too fast after HARD RESET or REFLASH and some of your REGISTRY KEYS are messed up!
If you have the possibility to perform a HARD RESET or REFLASH of your device: please try it and see if the problem persists! But please do not reload a backup afterwards because it would import also the faulty registry again ...
Please post your results afterwards, so, others would have a solution in future!

will give that a shot, although I did a completely clean install on this phone - no imported backups etc... is there any tool that can reset my registry to default settings?

the_angry_monkey said:
... is there any tool that can reset my registry to default settings?
Click to expand...
Click to collapse
Not really!
Depending on your phones ROM and CUSTOM ROM your registry will differ from others anyway, so, the only one way to get a 'default registry' is to perform a hard reset.

Problem with Backlight timers

Hi guys,
I setup when my JASJAM running on battery, to turn off backlight when the device is not used for 1 minutes.
When the device turn off backlight after 1 minutes, and i turn on it, and check the settings i see that there is a new value set - 10 sec.
Can someone help me, which registry value i need to change.
BR

This problem is purly with the rom you are using. I tried changing this when i installed the beta version of AKU 3.5 Rom and it wouldnt work, even after setting it in the registry! Everytime the device turns off it just resets to 10 secs....very annoying!
2 options.... Flash it, or live with it.

It has been reported that add on programs cause a conflict with the operating system. This results in the backlight defaulting to ten seconds. (With WM5, default is set at thirty seconds.) To remedy situation you can remove, one by one, any programs that you have loaded onto your PPC to find the offender.

I resolved this problem with a hard reset and it hasn't recurred so far.