Database Users

Help! Big problems with all audio!

Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom

keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.

Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???

Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!

There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant

This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!

Audio not working - i'd be really grateful if anyone could offer assistance

Hi there
This is my second O2 mini-XDA. The sound on the phone doesn't seem to want to work anymore. I can't hear alarms, hear anything making phone calls. It happened once before with this phone and seemed to go away by itself. I've got some important data on the phone so I'd love to not have to send it in. Anyone have any ideas about how to sort it?
Cheers
immy

Try if you got the sounds thru a headset..

It's possible that the microswitch inside the headphone connector is stuck.
I had the same problem. When I inserted mij headphone a few times it was solved.
The microswitch is for switching of your speakers and activate your headset.
Good luck

volume bubble
tap volume icon on start bar and turn the volume to on!

I had the same issue with the original Imate XDA. There is an issue with some of the HTC phones in which the cable of the speaker is broken. The easiest way to check it is to connect a headset and then see if it is working or not. If the sound is still not working, then you will need to replace the D2A audio chip. Is your phone under warrenty?
Regards,

A very common problem - had the same problem (fortunately, my PDA is still under warranty and, therefore, it was repaired for free). The chip that switches between the wired headset and the three built-in speakers just died and had to be swapped.
Some other people also state this can also be caused by using the wired headset, which causes shortouts when you insert / remove it.

audio jack problems

hi, i got an imate jamin and i need to replace the audio jack were the handsfree pug in, do anyone know where i can find to buy this part please or if anyone had the same problem how did you solve it.
thanks guys!!

Dodgy Audio jack
My audio jack plug works fine BUT when I unplug the headset, the phone stays in headset mode i.e. no sound from the speakers. If I plug/unplug the headset a load of times it eventually goes back to normal.
Any ideas. My solution is never to use the audio jack!

Audio Jack
I've had two M600's which have done exactly the same thing, both replaced by Orange, I've now upgraded to an M700 and unlocked the old M600 with a PAYG sim and guess what that one has now lost speaker sound so that three with the same fault and this M600 has never had a headset plugged in.
Has anyone else had similar problems?

i had the same problem othillo before it broke so be carefull cause your is about to brake too, i mailed imate and they said the only way to fix it is to send it to them in dubai.. not relally keen to send it there .. but till today i havent find ther part any where it seems that imate dont send out parts ... as soon as i find an alternative i will post it here..

Is this problem caused by the connector itself or is it something else? If it is the connector I can buy a new one at the local hardware store and modify it a little bit to make it fit in my S200, probably going to replace it with an 3,5mm jack if that is possible...

it is caused by the connector in fact htc the original makers of the prophet on there new models they changed it to a usb connector for the handsfree i changed my connector many times with regulas 2.5mm connector but the sound doesnt work properly. what it does it comes out with out bass then when you push the talk button on the handsfree sound comes out good. another thing i noticed is if when you insert the jack plug in the connector and you pull it out a little bit the sound comes better and the talk button works, i know for fact cause i tried it that its not from the handsfee cause i tried it on another device and work properly. the actuall connector for them is different from what you find to buy even if you plug in normal 2.5mm headphone sound doesnt come out right . if you manage to make it work and modify the connector please post it here so who got the same prob like me can have an idea how to fix it... thanks

Audio Jack
Here is what the problem is:
Audio jacks have what is called a normally closed contact. Each contact point actually has 2 parts. In the closed (no headset) the 2 part of the contact point make contact (shorts). This enables the signal to pass through the jack to the phone speaker. When you insert a headset, the 2 points open (break contact) and signal only goes to the headset.
I'm talking from experience as a sound engineer for over 30 years and this is usually the problem 99% of the time when it comes to these type of jacks. One of the contacts (usually the ground when no sound or mic at all) breaks or can no longer "spring" back. I haven't opened mine yet but fully expect this to be the problem.

audio jack
hi jsapper, i got what you saying and your absolutly right .. the thing i replaced mine 2 times now been done by a technician who fixes phones/pdas the thing with the connectors i replaced the device doesnt work properly sound comes out with out the bass and the talk button doesnt work .. i guess that the original part got some extra connectors or most probably the pins are switched around..
do you know if there is any special connectors for them...

I have a similar pb with my S200:
After running tomtom during 2000km installed on my motorbike w/ a 2.5mm headset, sound seems to no work anymore (neither back or ear speaker), I suppose that vibrations against jack connector are responsible.
With a bluetooth or wired headset sound works.
I have soft/hard reset, upgrade to last WM5 rom, upgrade to WM6 rom, I have tried to get in/out a 2.5mm jack connector without any result.
The ring facility is working (w/ or w/o 2.5mm jack connected), so I can say that the back speaker is working.
I am looking for a solution too...
nb: I have my back speaker + screen replaced one time after 2months.
Dean.

Have you try resolder the Connector?

it was to damaged to be resolded

Hi everybody,
I aswell have this kind of problem from time to time.My solution is quite simple.You have to use the original 2,5" jack with the 3 black "dividings".(sorry for my english) This solution reduced the problem dramatically.If the problem starts now, just plug it in and out a few times and it should work again.
Cheers

Phone Jack is a mechanical mess ...
Same prob, used the headset, rear speaker dead. I opened the prophet, unsoldered the jack and found it misconstructed.
The body of the jack is plastic and not capable to withstand the forces of a plugged in headset.
There are two integrated switches - which - when headset is unplugged are closed and deliver the signal to the speaker. one of the switches does not close anymore when the headset is unplugged. My first solution was to unsolder the jack and bridge the contacts 2 and 4 as welll as 3 and 5.
The rear speaker functions now and I can use the phone.
Next step will be to find a jack solution on the market to finally solve the problem. I will keep you informed!

thanks buzzi will be looking in here... for your post!

i had the same problem with my audio jack and i searched many forums for a solution. the only thing i can say: if you really want to use it and you want go back in normal mode after unplugging, take a little needle. if you look at the audio jack (USB is left to it) you have to stick the needle in the right side of the jack somewhere an search for a little contact (the first time hard to find, the second time easy) and try to push it a bit to the left. so the prophet goes back in normal mode. it sucks but i didnt find another solution...except for buying a bluetooth headset and use software to hear music over that (for mono headsets u can use a programm calles BTAudioToggel, but make sure u use the Toggle software, because there is another one called BTAudio, it sucks because it costs money and doesn't work for me so well)
Greetz

Friends,
My prophet has exactly the same symptoms. However, I opened up the phone and carefully examined the jack. It is crap, sure, but at least on my phone it is not at fault. I tested with a continuity meter and the contact mechanism was working perfectly. Those who tried this measure without success read the following thread:
http://forum.xda-developers.com/showthread.php?t=281331
In my case it is definitely a problem with the speaker, and it seems to be eqaully common. It seems that there is more than one problem dogging the speaker of ths model.

mine's got the small contact switch problem.
it started last night! SO Annoying. Plugging a friend's original 2.5mm adapter in and out solved it temporarily. Then it went again! I have only got a 3rd party 2.5mm plug, and it took me ages to trip the small switch back with that. I have now got a BT headset on order.
Can't wait for the newer design HTC headphone adapter as I have had this problem with 5 different devices! (Tanager, Typhoon, Hurricane, Tornado and now Prophet.)

would agree with hybrid the needle trick fixed it ran media player so i could tell when it was working again. it was mentioned before that using the 2.5mm adaptor with ibky 2 rings as opposed to 3 causes this problem. I can identify with this as i have been using my dopod h/free with no problems for months i use the adaptor to plug in my headphones one time and get a eap of issues!
i will adapt a h/free to plug in some nicer headphones!
Can i use the USB connection as a handsfree port on my prophet?
Cheers

Hi, Prophet's USB is not a USB hub and thus not usable for connecting external devices - only way is bluetooth ...

thanks buzzi

speaker problem, my phone thinks the earphones are connected when they arent

my speaker works when my phone rings, thats it, i cant hear anything when i answer the phone or if i play audio / video. i can hear everything if i plugin my earphones, obviously through my earphones.
so it means that my speakers are working however the phone thinks for some reason the the speaker phone is always connected when it isint. thats the only explaination i can think of as to why i cant hear anything from my phone speakers.
its not in warranty as i baught it from a different country so i am hoping i can fix it myself,
there has to be something i can do to get it to work, i am not afraid to open up the phone, is the socket where u plugin the earphone easy to replace? would someone have an internal architecture of the phone specially how the earphone socket is connected. would like to get all the information before i open it up
cheers

This can be a physical problem. Try to blow the dust out of your headset jack. Helped for me...

I got the same problem, i tried to blow the dust out of my headset jack, but it doesnt solve the problem.
I also tried to plug and unplug the Headset and i tried to clean the jack.
I will try to disassemble the phone and solve the problem.
But first i have to get these small torx.....
I think there is a small switch wich hangs in the wrong position, maybe its possible to override the switch status per software?

Jukpaul said:
I think there is a small switch wich hangs in the wrong position, maybe its possible to override the switch status per software?
Click to expand...
Click to collapse
Impossible via software I think; there's a registry setting to change to "headset" and vice versa, but it doesn't seem to do anything; the physical switch seems to override it.
Easiest way to fix is to keep trying to blow the switch back into place, or to carefully use a small cocktail stick or needle to reset the switch inside the jack. If this doesn't work,
GUESS WHAT? its stuck in handsfree mode again...and oh yah, my 1 yr warranty was over the week they returned it to me from the 3 long months. Sooo i decided to open it myself...
1- open your prophet (it will void the warranty... and if you dont know how, then go on here http://www.modaco.com/content/HTC-Prophet-Prophet-MoDaCo-com/240109/Changing-you-prophet-case/)
2- look at the jack, you will see it covered, its actually covered by a lil plastic cover that you can pop off with a small screw driver, when you do that, you'll see all the steel parts..etc
3- plug in your earphones, you will see what get pushed back as the jack goes thru.
NOW, on the right side, there is a connector that when you unplug you earphones, it will STILL BE TOUCHING the other metal connector, you'll have to bend that a bit away from it. and there u go, you're done. put everythign back together and have fun.
NOTE: the steel they use in the prophet doesnt have solid properties, rather it will reform easily, So even if you fix it, when you plug your headphones back in it WILL screw up again, so since then i avtn used mine..and you dont have to, get bluetooth headphones or something.
Click to expand...
Click to collapse
More here

That´s really helpful, thank you very much!

[Q] Headphone jack disable?

Hello,
I have a Problem with my Xperia X1.
The headphone jack is broken and the device will always return to the headset mode.
So I can not hear anyone during a conversation.
I would like to disable the headphone jack completely. Is there a program for that?

Are you sure it is broken?
Does it still deliver sound to a connected headphone?
Usually the detection of an inserted headphone plug is done via dis-connecting a contact in the socket where the plug is inserted (it re-connects when you pull out the plug). The same dis-connection will also happen if some dirt has accumulated at the place where this contact is, so it stays permanently dis-connected.
Over time dirt creeps into all holes of the devices and depending on your usage and storage style that may have happened now. Try to get that cleaned - maybe it helps.
I have however also seen devices where the connector of the socket to the PBA is simply ripped-off - no way to get that fixed afaik.
Luckily one of the wizards here (ultrashot) also has an X1 (as I remember) and he did a lot of true SW hacking to it, maybe he knows a way to intercept the driver or has a hint which driver to de-activate. Mind that he is very busy with really important stuff - so a simple hint may be the only thing you may get.

@ John Carter I have had the same problem for months now, at first it took a couple of mins for the headset icon to disappear after unplugged then it turned to hours and now days if I'm even lucky . I just found this today: HKLM/System/State/Hardware/Headset 0 .This disables the headset but for me it still does not play sound out the loud speaker like I hoped, in locksreen( I use S2u2) mode the headset icon is gone but when in the main interface the icon is still sitting on taskbar or topbar. It really sucks to have to use a mic headset connector to call and answer voice calls. I'm still searching for answer hopefully somethings comes up. Edit: It's a hardware problem not software.

First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.

I had also tried to play with the \status key in the registry with the same (non-) effects. I guess you have to intercept/kill the signal from the HW/driver that steers the other parts into what they do. Not sure where the HW signal enters the SW stack and if that could easily be altered (e.g. by dropping a device-driver). You could play with the HKLM\System\Drivers\builtin branch and then go for headset or alike. You may end up with a non-booting device, so take care to back up in case a hard-reset is needed.
If you are willing to play with soldering (and have some skills), try to solder the contacts of the socket new to the PBA. My guess is that the contacts have either come loose on top of the copper part of the PBA (then you can re-solder) or they have been ripped of the PBA including the copper. You then have to guess where the copper-lines went and re-solder. Worst you can un-solder all parts, but this is not easy to do without decent tools. You may bake the PBA around the socket and ruin the device fully in the end.

John_Carter said:
First of all thank you for your answers.
@ tobbbie
The headphone jack is really broken = (
I've already tried to clean it but that dosent helped.
Thank you for your tip. I'm going to ask ultrashot maybe he can help me there.
@ Viper89
Are you sure it's not a software problem with you device?
For the headphone jack is not so important. I would unsolder him. But I do not know if that would still work.
Click to expand...
Click to collapse
No it's definitively a hardware problem. I have actually stopped using my phone for music now and instead my mp3 player. I haven't seen the headset icon for 3 days now so maybe I'm in the clear. I think every time I kept plugging in my headphones to listen to music it kept re-aggravating the headset jack so I figured if I stopped using it completely maybe it will stop messing up and so far it has worked .