My father has a XDAIIi with him and we are in Spain and it has locked up. We have tried a soft reset with no results. We tried a hard reset and now it goes to the screen align page but does not move on from this, we just keep tapping the screen and the align screen crosses keep moving but nothing else. We tried running the batteries out as per another suggestion in this forum but when charged up it continued with the same problems.
One item that I have noticed is on the back of the XDA we have lost the cover for the external antenna connection which I am not sure if this effects the operation the XDA.
Any advise or suggestions would be welcome. Any contacts within Spain for XDA problems would also be appreciated.
Thanks
Related
Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help
You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.
Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?
erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...
Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.
trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode
Aye, thats the one.
Cheers
Hi, I just received my XDA Atom. Nice looking device but I've got a problem. After a few minutes of use, the screen will not respond to any taps from the stylus. The buttons however still work fine. A few minutes later, the touchscreen will start responding again. It's a fresh device, I haven't installed anything yet. Has anyone else had this problem or doees anyone know what is happening?
Cheers.
after reset, it can be looking for celular operator
Yes but it's not the device itself hanging or slowing down, It's just the touch function of the display. The device can still be used using the buttons to navigate.
Just in case anyone was having the same problem - I've sorted it. The cause of the problem was my T-Mobile UK sim card. Go figure.
HELP NEEDED!
Yesterday I bought a Hermes (Vodafone 1605).
Everything was fine, I installed Opera and tried the wi-fi.
Then it locked and there was non way for turning it off. So I made a soft reset and I found out it hangs on the vodafone splash screen.
I tried a hard reset and nothing changed.
I can see some codes in the lower part of the screen as it tries to boot up but nothing happens.
I looked up some threads and tried to remove the battery for 20 mins.
It actually went over the vodafone splash screen but only to halt on the windows mobile one.
The thing that puzzles me is that I didn't mess at all with the ROMS!!!
It's exactly as it comes from the box.
Any advice and help is more than welcome....
Thx in advance
A few more details
I've been trying to get my Hermes working.
That's what I found:
Taking away the battery for some mins and hard resetting brings me to the windows mobile screen then it hangs
The same procedure but soft resetting instead of pressing space actually let the phone start but then it hangs on the screen: "Tap the screen to configure ...." etc. etc.
Still trying to figure out what's happening.
Anyone with some ideas please help me. I don't want to play with the ROMS till it's strictly NECESSARY. I can't understand why it's stopped working.
Now it works...
Repeated the procedure, soft resetting instead of pressing space.
It went smoothly and run all the Vodafone customization programs.
Now it's off and charging.
Don't know yet what was the problem. Hope it's not a problem of stability.
I'm starting blaming myself for leaving my old Tungsten.
Does anyone experienced something similar? May depend on some particular operation?
Curious, but Hermes sometimes needs to settle down. Suggest you try the following to avoid hangs/freezes as well:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike
I think it's the well known freeze problem...
My Hermes worked fine for a while. Then I synced it and installed Magic Button. Everything looked perfect. I left it for a while and when I came back it was off and it won't go back on. Soft resetting just causes a freeze on startup.
I guess it's some problem with activesync. I tried the fake server but I'm not sure I didi it properly. I'll try again once I wake my Hermes back up.
Hope to solve this, otherwise it's almost unusable.
It keeps freezing...
I'm getting really worried.
After some hours of normal use I experienced the "won't wake up" problem.
The strange thing is that soft reset doesn't solve the problem. Neither does the hard reset.
When I tried to soft reset it went to the bootloader page.
I need to remove the battery for about 20 mins and try a hard reset.
Sometimes it works with space reboot, sometimes it need the soft reset restart.
Then it freeze after some time.
When it doesn't work it freeze on the vodafone splash screen after showing the version numbers at the bottom of the screen.
I'm quite puzzled.
It's a brand new V1605 with S/N HT645.
Maybe that's more than an issue on it.
Any chance to improve this with a ROM upgrade?
As your device is brand new with the its original ROM, I would take it back to the store you purchased it and ask for a replacement.
They should swap it for you right away.
Not so easy..
I'd like but I bought it from ebay.
It's a brand new Vodafone UK VPA1605, but i don't think I'm eligible for any assitance (even paying) here in Italy, even if Vodafone Italy sells the same PDA.
Now I'm not even able to start it. It keeps freezing on the vodafone splash screen.
I tried several hard and soft reset (even removing the battery for 1/2 hour or so). What I cannot understand is why it's so unpredictable? It's electronics.
It should just work or doesn't work, till you change something (software or hardware).
My Wizard is brand new first off and I haven't done anything to it but install the t-mobile cabs, a spb program, and a few other random things.
Problem (It just started doing this): I can align the screen and it will stay right and aligned for a few minutes but then when i write on it the alignment will eventually veer off on the right side just a little bit. When I pick it up at first normally it writes fine and then it starts acting crazy, sometimes it will write somewhere completely different than where the pen is on the screen, or when I go to press a button it will press the one under or over (mis-aligned). I can even write on the screen and the cursor will go completely crazy and all over the place when I'm trying to draw a straight line. I searched for firmware updates and topics on the issue and didn't find anything.
Any help is appreciated,
Thanks
I had a iPAQ that started doing this after a few weeks. I had to send it in for a replacement. Call T-Mobile about it.
My 8125 (wizard) does this every once in a while. If I let it sit for about a minute then it seems fine. I think it is pbar program that is doing it. Just haven't removed it yet to find out.
You might want to do a hard reset to bring it back to the way it was when you got it and use it for a few days to see if that does it.
Yeah I have actually read up on the topic now and it's a known issue.
It's mostly a hardware issue, so I've narrowed it down to the screen being a little bent. Just a tad.
When you take your finger and rub it over where it's bent or just across the screen in general sometimes it fixes this error. That's about the best fix i've found yet that actually works.
This is driving me nuts too
Hi!
I have a Cingular 8125. Bought it in Nov 2006.
I have been facing a problem with the alignment as well since the past week.
1) Whenever I try to tap the target, nothing happens. I have to do a soft reset to start using the phone again.
2) Have hard reset the phone twice in the past week, but the problem still persists.
3) If I am adding a new contact, wherever I press an alphabet, the 4th or 5th key to the left of what I press gets displayed.
If anyone can help, I would really appreciate it.
Thanks.
Fix Screen alignment
Hi,
It happens to my 8125 each time I turn it on. The only way that I could solve the problem is disassembling the unit and remove the front cover. Clean the borders of the touch screen and remove any particle. It solved the problem.
Hi,
I've managed to kill my Orbit 2! Everytime it starts up it gets as far as the Windows Mobile splash screen then shows the volumn control (both levels turned down) but goes no further. The power button still turns the screen on and off and the screen still dims after a while with any key bringing it back to full brightness, but nothing happens!
Has anyone else had this problem?
Also, I've looked in the forums, but can't find details anywhere of how to hard reset this phone! The only instructions I've found relate to non-existent buttons!
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html
Can anyone shed any light on why this is happening or how to hard reset!
Thanks in advance,
Nick
it is the bottom two buttons (below the answer & hang up) and the stylus for a soft reset.
When it asks for a confirmation hit the green answer button
Hope this helps
Thanks NC35 - that did the trick!
Luckily I backed it up on Sunday so shouldn't have lost too much!
Thanks
Having tried ( now three times with no help ever) to speak to O2 and ask how to hard reset following the start menu completely failing..... I was told it was "impossible" you will need to return it and use the "28 day" repair service.....
I have at last managed to restore - thanks to this posting!!
No comes the reseting process - which is a bit of a bore!!
O2 seem to have dispensed with any actual tech support at all!!
Dave
The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;-)
bizon said:
The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;-)
Click to expand...
Click to collapse
Now, thats not very hepful is it, especially when you're away on business for a few weeks and don't happen to carry the manual with you everywhere you go...
nid
i killed my o2 xda orbit II as well, but unable to hard reset
sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!
honeyyati said:
sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!
Click to expand...
Click to collapse
calm down. read this: http://forum.xda-developers.com/showthread.php?t=381600
most likely flashing another rom will fix your problem
I have downloaded the hard-spl. I'm completely stuck. I can't connect my pda to activesync. activesync didn't detect my pda. by the way, when I reset the pda, screen that asked to press SEND for restore to factory setting turn up few minutes after resetting. press green button, screen automatically shows windows mobile startup screen. I'm still stress, |I'm sorry but I can't helped it..
sorry guys. I have read the instruction wrongly. now it works fine.
many thanks cr1960 who has kindly response to my silly worries
thnaks again.
honeyyati said:
sorry guys. I have read the instruction wrongly. now it works fine.
many thanks cr1960 who has kindly response to my silly worries
thnaks again.
Click to expand...
Click to collapse
NP. Glad you got your problem sorted