Database Users

T Mobile UK GPRS Settings

T Mobile are a bunch a t******.
I asked them if they could provide me with the GPRS setting so that I could use it with my XDA - their response 'we dont support that phone'.
OK I said just give me the settings and I'll set it up - their response 'we dont support that phone'.
So I say, lets pretend I've got a Nokia give me the settings and I'll sort it out - their response 'Nokia settings are totally different to XDA so we cant give you those settings'
Finally I say, lets pretend I've got a non competitor product (Siemens SX45, HP Jornada 928, Palm Tungsten W....anything) JUST GIVE ME THE SETTINGS - their reponse - THEY PUT THE PHONE DOWN!!
So my questions is does anyone have the settings so that I can start using GRPS on my XDA.
Thanks
Primed

Hi,
I'm in excatly the same position as you. Also have an unlocked XDA on t-Mobile. Took me ages to get the settings out of them ( they are a bunch of mentally handicapped people at the best of times...)
Bad part for me is..even with these settings...it takes a while to connect...and sometimes it does not connect at all...Your luck my vary ( please let me know if you have any success)
1.Under connections, create a new connection and choose "Cellular Line (GPRS) " modem as the modem type.
2.Leave everything else on defaults.
3.When it asks you for an access point, type "general.t-mobile.uk" ( it is not a spelling mistake it is .uk and not .co.uk)
4. Click finish
5. Under GPRS Authentication choose "CHAP"
6. Under CSD Line type choose "Analogue"
7. Make sure that when you dial that the GPRS connection number is +0~GPRS!general.t-mobile.uk -> set the area code and country code both to 0.
8. Make sure that there is a "G" next to the operator name ( when you click on the signal strength box). If you don't have this..t-mobile has not switched on your GPRS account. Call them and ask them to enable "GPRS Data" for your account. Not WAP, MMS or something else but "GPRS Data" (they are clueless)
9. If you still have problems...call tmobile support..but instead of talking to them..ask to speak to the data support team. ( these guys actually know a bit more...but not much...- at least they know what data GPRS is)
All in all I spoke to a guy a carphonewarehouse...and he has tried t-mobile, vodafone, orange and o2. He told me that all of these services only offer gprs at 9600 except for orange ( which he seemed to like ), that offer gprs at 19200 and that they are pretty clued up.
Anyway..hope it helps.
milmber

Thanks for your reply. I'll try this out and let you know how I get on.
Incidentally when I was on the phone to them they said that they dont support any PDA's and have no instructions - I've checked, its on their website!!
I also mentioned to them that this exact same phone is available in USA, Germany, Austria, Poland and Czech Republic under the name MDA.
Thinking about it, maybe I ought to be working for T Mobile, because I sure as hell know a lot more than their 'call centre staff'
Primed

network log on
Thanks for the post Milmber. I followed your instructions and when i try to use GPRS I get a message saying
Network Log on
Resources T-Mobile
Then it asks for user name, password, domain.
Any idea what this should be or have I done something wrong
Thanks in advance
Primed

Hi,
Sorry...forget to add the username and password...could have sworn I put it in ;-)
Well anyway, when you get prompted add only a username and password:
Username is "user"
Password is "one2one"
Let me know how you manage....

...btwI left the domain setting empty...but your milage my vary...

Hi Prime,
Just to let you know...tried the GPRS again today ( with the settings I gave you above...) and the GPRS seems to be working fine.
I'm starting to wonder if it has something to do with the T-Mobile signal strength..since this works for me here at work...but not at home....

Hi Milmber
I found a website that gives the lastest settings and it states that the settings are:
'user'
't-mobile'
This seems to work as well.
If you want the email address, let me know.
Primed

Hi Prime,
if you could post/email me the address of the settings page you found that would be much appreciated!
milmber(at)hotmail.com
Regards,
milmber

GPRS
I have got on to the pocket pc style internet, but there is no g on the top of the screen. Does this mean I am being charged by the minute?

02 orange T-mobile Vodafone gprs settings
This web page may help with the gprs setting
[/url]http://www.mobileshop.org/usertech/gprssettings.htm[/url]
i have not tryed them yet but looks good[/code][/quote][/u][/i][/b]

O2 Orange T-mobile Vodafone gprs settings
ok try again
http://www.mobileshop.org/usertech/gprssettings.htm

Questions: O2 PAYG GPRS broken? MP3 player volume?

Hey,
Since finding this site a few days ago and using the unlocker tool, the forums have proven to be a very useful source of answers to most of the questions I've come up with. I've got a few questions that I haven't been able to thus far find answers for, maybe someone can answer them...
1. O2 (UK)'s GPRS PAYG service: Trying to get the settings from the O2 web site (from various phones), it suggests that I use the following settings:
Access Point Name: payandgo.o2.co.uk
username: payandgo uk (I presume the 'uk' bit is meant to be included)
password: password
IP address: 193.113.200.195
However, whenever I try to connect, it tries twice and then gives an unable to connect for unknown reason error. I used to have random trouble connecting to GPRS on my old Nokia 3300, so the first few times, I just put it down to chance whether I'd get onto it or not, but after trying many times this week, I still can't get on it.
I can't see any info on O2's site other than which settings to use, and they don't seem to be working. Any ideas/suggestions/additional settings?
2. Secondly, I've been using Windows Media Player to play MP3s - thankfully I found through searching that you can turn off the screen! About 2-3 hours of playback before a recharge seemed awful!
Anyway, my question is: Is there a way to override the master phone volume setting for MP3 playback? Perhaps 3rd party software would allow this? I don't like the idea that I have to turn the master volume up in order to hear songs -- thus turning up all the other sounds (beeps, application alerts, etc). I know that you can disable beeps and stuff, and I have done, but if I put the volume onto 'vibrate', I can't have sound playback.
I have another question but it's slipped my mind for now, so I'll post that at another point. Thanks in advance also.

Trin said:
Access Point Name: payandgo.o2.co.uk
username: payandgo uk (I presume the 'uk' bit is meant to be included)
password: password
IP address: 193.113.200.195
Click to expand...
Click to collapse
I don't think the 'uk' should be in the username.

Username should be payandgo.

That was my first assumption, and I've already tried it. I wish the solution was that simple

Take a look here - it has the different settings dependant on GPRS WAP or GPRS Email/Web: http://www.filesaveas.com/gprs.html

Hmm, thanks for the link, kind of helpful... I just discovered that specifying the IP was wrong. My assumption was that the specify IP box was for the gateway as suggested in the settings on that site, but obviously it was for my own IP. I removed the specific IP and set it to obtain one automatically and now it works...
Hmm(2), on closer inspection, it connects now, but I don't seem to be able to access anything...

OK. Good

Another question
Oh yeah, I remember one of my other questions now...
Is there any way to stop the phone dialling window from popping up every time I send an SMS message? As soon as I get a confirmation service reply from O2, the dialer window pops up.
Any particular recommendations on a WiFi SD card? Is it true that the one with built-in 256MB storage is NOT compatible?

Re: Another question
Trin said:
Oh yeah, I remember one of my other questions now...
Is there any way to stop the phone dialling window from popping up every time I send an SMS message? As soon as I get a confirmation service reply from O2, the dialer window pops up.
Any particular recommendations on a WiFi SD card? Is it true that the one with built-in 256MB storage is NOT compatible?
Click to expand...
Click to collapse
On the second point, I can confirm that it is not compatible. The WIFI only option should be OK though. You might want to look at this thread for more information.

ANOTHER question
I'm a bit narked. I took the sim outa my SPV to put into an older phone to take to a gig with me (not worth risking such a fine peice of kit!), when I got home, and put the SIM back in, ALL MY DATA HAD GONE !
I've put it down to experience now, and started fresh from scratch , I guess my fault was not enabling flight mode before I removed the SIM? I didn't get a full re-install as if it were hard reset, just EVERYTHING (pictures, files, notes, appointments) had all gone!
In a panic, I tried the permanent save/restore feature (which sadly, I hadn't already used), and annoyingly, it restored the previous owners info! I managed to clear out his contact list, tasks and owner info, as well as putting my own personal settings back, and even though I've manually trapsed through the calender removing appointments, occasionally, I'm getting reminders for appointments that don't seem to be in the calendar!
So, my next question... is there a way to clear the whole calendar in one go? Or, is there a way to make these seemingly invisible entries to show up or get a list of them? I've tried all the calendar views and I've gone back as far as 2002 on the calendar looking for entries...

Vodafone GPRS Settings?????

Assistants required!!
I have attempted to set up GPRS on my M600 (Unlocked for Vodafone sim)
GPRS has been enabled as I have the G icon up!
I have been on the vodafone website and tried there settings with no luck!
I have been on the Filesaveas website and plugged in all of those settings with NO luck, Have also installed the I-mate .cab again with no luck!!!
I am starting to go insane spent three days trying all different settings and No luck at all!!!!
You name the website and I think Ihave probably tried it.
Does anyone have any useful advise for me, provide me with some form of sanity check!!!!
Ideally I wold love a .cab file to install!
But would like feedback from anyone else in a similar position, on how they resolved this some what annoying issue!!!!
regards
Wilko_007

I set up my Vario II for Vodafone with no problem. These settings (*.pdf file) seem to be the same as the ones I used, see how they compare with the settings you are using.

Many thanks I will give it a go!

Ok have now got connection but I can't surf?
I have seen comments about GPRS beening fully enabled?
Are there 2 forms of GPRS that can be enabled? WAP & WEB???
Do I need to worry about the Dialing Rules???
Thanks in advance for your assistance!!
[/img]

Could you be a little more specific i.e. does it come up with a pop-up box stating that it is connecting to GPRS? If yes, which connection does it say it is connecting to, is it the correct one (i.e. the new GPRS settings that you have just keyed in)? When you say it won't surf, what do you mean exactly ... are you using Pocket IE and does it come up with any error messages etc...

Connection via GPRS No probs I then get the Small G and the two arrows fixed on the bar.
Enter IE and type google for example.
get the status bar flash up breifly and then disapear, with no change to the original Orange World Home page!!!
No errors what so ever????

okay ... the next thing I would probably do then is download an alternative browser to see if it still happens in a different browser. Netfront is pretty good. At least that way you should be able to establish if it is a GPRS problem or a browser problem.

Ok I now have installed Netfront and connected to the GPRS!
typed in www.google.com
I have a warning screen:
Browser Warning
Cannot load Page
Type: DNS no server is specified
?????

Okay .. I am running out of ideas now, it does sound like your GPRS Settings are still wrong.
Click 'start menu', 'settings' and go to the 'Connections' tab. Now click 'Connections', then the 'Advanced' tab then 'Select Networks'. The first box (ie. Programs that connect to the Internet automatically) should say 'My Isp' and if you click 'Edit', it should show you 'Vodafone Internet' is selected.
If you then select to edit that, you should see in this order 'Vodafone Internet' and then it should show modem type as GPRS, next page should show Access Point Name of 'Internet', next page should show User name 'Web' ... password is the same, domain field should be blank ... nothing needs to be done in the advanced tab because the default of 'Use-server-assigned IP address' should automatically be selected, same for the server tab too, default should be server-assigned.
These are the settings that work fine on both my XDA Mini S and my MDA Vario II.

Right I have checked both ISP and MyWork Network, all correct!
The only thing I can see is that the password box has loads of characters (*'s) instead of just 3 *'s for WEB (***)
But every thing else is as the PDF??
Stumped!!!!

you can try messing with the newly released ms network tools there is a link in development forum
or you can try manualy typing in a know dns server in the settings
unless the gprs dont route the request
any dsn server ip will do
same as pc's really

I am afraid I don't know then ... we have reached the level of my knowledge (which isn't high )
Perhaps somebody with a little more technical knowhow on GPRS issues may be able to help you.
Sorry I couldn't get it sorted for you.

Thanks for your help a least I can connect now!!
Thank you again!!

anyone heard of the connection No. being *99#?
Vodafone instructed me to put that in the setup?
I guess that goes in under the " My Work Network" Vodafone Wap - Number?
This is now becoming a huge headache anyone got any ideas?

not sure how vodaphone handle it but i never heard about
ppl having to add numbers when they picked gprs as connection
belived that was only if you connected around grps

Wilko_007 said:
Right I have checked both ISP and MyWork Network, all correct!
The only thing I can see is that the password box has loads of characters (*'s) instead of just 3 *'s for WEB (***).
Click to expand...
Click to collapse
I'm expericening a similar problem.
My phone was sold as an O2 XDA Mini S. My O2 contract/account doesn't allow GPRS (they want me to upgrade) so I tried my Vodafone PAYG SIM and it works without having to have the phone unlocked in any way. By that I mean I can use voice calls and using the settings I've found through this site I can send MMS messages via GPRS but I cannot connect to the internet. I've checked with Vodafone and the account will allow internet and GPRS etc.
The only thing that I can see that is wrong is the password. Whenever I type "web" then finish, it always defaults back to a string of 16 ***'s when I re-check the settings.
I've even done a hard reset and used the corporate install to no avail. I don't want to run any sort of unlocking software if I don't need to as I don't want to create a very expensive door stop.
Any ideas?

The string of asterisks is normal, I think it is just a method used by Windows to make the password more difficult for someone to guess i.e. by disguising not only the characters but also the number of characters.
I just double checked and my fully working settings also show a row of asterisks despite it being a 3 character password.

Thanks Nicky
I'll keep plodding away with this but hopefully someone might steer me in the right direction soon.
;0)

Atom Exec in the USA - Please Help Me

I live in the US and have just bought an o2 Atom Exec. I have T-Mobile as my carrier but my Atom can not keep the signal for more than a few minutes at a time. The configuration Wizard can't help because it doesn't show the US as an option. I try to select T-Mobile but even when I am connected it won't show the name of the network. I am very upset - I spent alot of money on this phone but I can't use it. Can someone please help me configure it to connect to the T-Mobile Network?

I also have T-Mobile (USA) and have used these settings on a I-Mate Jam and now an Atom Life. It took me a while to gather this information, but now everything is working perfect. Here are all the network settings:
Connections: My ISP (Start->Settings->Connections)
Add new modem conection-> name->T-Zones
Cellular line (GPRS)
Access point: wap.voicestream.com
User, Pass., Domain: leave blank
Advanced: no change
Connections: My ISP (Start->Settings->Connections)
Add new modem conection-> name->PictureMessaging
Cellular line (GPRS)
Access point: wap.voicestream.com
User, Pass., Domain: leave blank
Advanced: no change
Connections: My Work Network
Set up my Proxy Server: Check both boxes
Proxy Server: 216.155.165.50
Advanced:
HTTP: 216.155.165.50:8080
WAP: 216.155.165.50:9201
Socks: 216.155.165.50:1080
Connections: My Work Network
Add new modem conection-> name->T-Mobile WAP
Cellular line (GPRS)
Access point: wap.voicestream.com
User, Pass., Domain: leave blank
Advanced: no change
This will give you Internet browsing, access to T-Zones (in Internet Explorer the address you need to type is: wsp://wap.myvoicestream.com) and MMS capabilities
For MMS, you also need to set the following:
In Messaging, choose options, then MMS
In the Servers tab, create a new configuration called PictureMessaging
with the following settings:
Gateway: 216.155.165.050
Port: 8080
Server: http://216.155.174.84/servlets/mms
Connect via: My ISP
This should work for any WM device and T-Mobile USA.
Have fun!

You are so cool, frenchygeek. I am very grateful for your reply and all your help. I made all the changes you recommended, except that I can not figure out how to add MMS because in Messaging options MMS is not listed. I can't add it because it requires an email address to add an account. Can you walk me through that?
I also found somewhere in this forum instructions to make a registry entry to change the default network to my local network. Now it no longer comes up trying to run the Wizard (with my default as Austraila with every soft reset. Do you need that information? (I am in my office but once I am home I can send it if you like.)
Anyway, I made some of these changes earlier today and the ones above just 5 minutes ago ... so now I'll see what happens. Thank you SOOOO much.
Susan
[email protected]

Cinamon,
Go to Start->Messaging or Start->Programs->Messaging or click on the Messaging line on the "Today" screen.
When in there, you may have a selection screen with the various messaging options you may have such as Text Message, MMS, Outlook or your corporate or personal email. Click on MMS. If you don't have this screen, then go to the next step.
Click on Menu->Tools->Options
At the screen which says "Tap an account to change settings", click on MMS. You will see 4 tabs (Preferences, Blacklist, Servers, About). Go to the server tab and make the changes that I outlined in my previous post. Accept everything, close and do a soft reset.
Voila!
BTW, yes, I would be interested in the information regarding the change on the register to place T-Mobile as a default provider. I never got around to do that.
Merci beaucoup.

Hi again, FrenchyGeek,
I'm so grateful to you - I have been begging for help from the manufacturer and the distributor but you and the other forum member are the only two sources of help I've had. Seems like someone else would be desparate for this information too.
I'm still not sure about MMS - MMS does not show up in options on my phone. I finally got to the MMS settings screen by going to the messaging screen of one of my email accounts, clicking on GOTO, choosing MMS (it does appear there) and then choosing tools -> options. It is not set up as yours is - I have to fill in :
Active Profile (A dropdown but I choose NEW)
From there I have to fill in
Profile Name:
MMSC: I typed in http://216.155.174.84/servlets/mms
Data Connection: (a drop down and I choose T Mobile)
Gateway: (a drop down with only WAP1.0 Gateway and WAP2.0 Gateway to choose from)
IP Address: (I typed in 216.155.174.84)
Port: (I typed in 8080)
Do you think that will work?
OK, default networkconfiguration:
In the HKCU/AutoConfig/Network, find XPath string n change it to your network operator number. You can see your operator number (5 digits usually - mine was 31026) when you launch autoconfig, next to the "Detected from SIM" text. You can also see the operator number from the DetectNet or NetworkID keys in HKCU/AutoConfig/Network.
I still have trouble with it dropping signal or trying to connect to Australia. I wonder if there is anyway to delete all the overseas configurations so it can't find them again. Also, I drop signal everytime I connect via USB to my PC. Do you have these issues?
Another annoyance - the battery doesn't last long for me at all - I am definitely a power user, which is why I wanted the higher processing speed which lead me to the Atom Exec in the first place. Are there any extended batteries that you're aware of?
Thanks alot!
Susan
Thanks again.

Hello Cinamon,
I am using the new O2 Atom Life and I installed the WM6 ROM upgrade. Are you still on WM5? That may explain the differences, although I'm not sure why the MMS profile doesn't show up on yours.
The screen where you can find this is the first screen that shows up when you click on "Options" in "Messaging". It says "Options" at the top, "Tap an account to change settings" below, with a square containing "New Account...", "Text Messages", "MMS", "Outlook E-Mail", and possibly other accounts if you set them up yourself. Below are two buttons: "Security..." and "Signature...". The only way to properly set up MMS is to click "MMS" on this screen and then follow the procedure in my previous posts.
I also have an "Autoconfigurator" which shows the countries that are supported (Australia, Bahrain, China, etc.) but it doesn't launch automatically. When you go through a hard reset, it asks you if you want to run it, but you have the option to say no. After that, it doesn't come back. If it's in the ROM, I don't think you can delete it.
I don't have any of the problems you outlined. My phone actually works really well, except for one major flaw. I don't get the voicemail notification icon to show up when I have a new voicemail. I only get the missed call icon (if my phone is on). I opened a separate thread on this site but got no help so far. By searching on this site and others, I can tell that some WM phones have such a problem depending on the Tel-Co, but I can't seem to find the solution. Do you have any problem with that feature?
If you Google "O2 Atom battery", you can find after market batteries that actually provide longer charge. They void the warranty, so be careful.
Thanks for the default network configuration! What software do you use to edit the registry?
Take care!

Still No Luck
Hi Frenchygeek,
I have no problem with voicemail (on the few times my phone connects).
I use SKTools for editing the registry. Sometimes I use a freeware register editor which can only be used from your PC - I can send you that if you like. I know alot of people use Commander (also Freeware) but for me these two programs are more friendly, and SKTools has lots of tweaks and other cool utilities.
My phone is the Atom Exec and there is no update at the moment for WM6 so I am stuck with WM5. I can not get my phone to stay connected for more than 5 minutes at a time. It drops the line over and over again and is really unusable (except for games and mp3s etc ... smile ....) I thought I might reset to factory settings and begin again with your instructions but I can't find the option to do a hard reset - do you know how to do that? I am very frustrated as it was expensive and it's useless to me as is. I asked the seller if I could exchange or upgrade it and I'm waiting for his answer. Maybe the Life with WM6 would do the trick. Anyway, I have had no service at all for about 6 hours although I have tried every trick in the book and then some. Are you using code 31026 or are you in a different region in the US? (I am in Virginia)
Thanks again for your help.
Susan

Hey,
To hard reset, you need to press the stylus in the reset hole at the bottom of the phone while you press on the on/off button. Keep it this way until you see a message on the screen, which asks you to confirm the hard reset by pressing the green and red button simultaneously.
I think that it will do the trick. My Atom Life works perfectly fine with T-Mobile. I'm in California and my Tel-Co number is also 31026. It shows up on the Auto Configurator screen ("Detected from SIM: 31026").
If it wasn't for the lack of voicemail notification icon, I would be happy. I'm tempted to reinstall WM5 and see if that makes a difference. But I read that WM6 is so much better than WM5, so I really don't know what to do. Support at O2 basically gave me the finger. They said their phones are intended for the Asian Market...
Anyway, the Atom Life is a more recent phone compared to the Exec. It's a little bigger, but the specs are much better. It's much more expensive though...(I paid a little over $800 for mine).
Have fun!

Hello Again FrenchyGeek,
I did a hard reset and put all the settings in that you gave me, reset the autoconfig to 31026, and things are much better. I still lose signal a few times every hour but it does usually recover quickly, although there are times when I have to manually search for the signal as the phone doesn't do the search itself.
I do need to do something about the battery, however, and will follow your suggestion. I use the phone as an MP3 player and the battery drains in a couple of hours.
It must be frustrating that no one can help you with the voice mail problem. My voicemail notification works perfectly. Wish I could help. If you can think of a way for me to search my registry for the right setting let me know and I'll give it a try.
I still don't understand why the O2 company is not more responsive to us Americans .... it's a big market for them to tap into.
Susan

Hi Cinamon,
Just got an idea for the problem you're experiencing.
Under Start->Settings->Connections, I have a program called Band Switch.
In there you can select your network type: Auto, GSM, UTMS
And you can select your Band: Any, GSM 900, GSM 1800, GSM 1900, UMTS 1900 and UMTS 2100.
If you have such a program, try to play around with the settings and see if it makes a difference. It's possible that you when you lose the signal temporarily the phone gets lost. If you force it to a certain band, then it might be more stable.
I don't know for sure, but it's worth a try.
Cheers

Hi Frencygeek,
I do have such a setting and I have repeatedly set it to 1900 (because that's what T-Mobile operates on) but it continually resets itself to tri-band. I wonder if anyone here can tell me how to make 1900 the default. I notice that it connects to GPRS but I have no phone service - although I can check my email and browse the web. In those cases I have to manually go into settings and tell it to connect to t-zones under my ISP. I think somehow it is defaulting to the YES OPUS settings of Australia everytime it loses signal, and I don't know how to direct it to my settings. Maybe I should try a new thread and see if anyone can help, although it does seem that support for those of us in the Western Hemisphere is sadly lacking.
As for your voice mail, I'm sure this is too obvious to suggest, but have you tried changing the notification type? Maybe a different ringtone or change to vibrate or play with that? Strange that is the one feature that works for me - but I certainly need it since no one can call me at least 50% of the time.
I do own an MDA and if I were not so hard headed I would use that ... but I'm having a hard time giving up as I do like the phone (and did spend $500 on it, although it came with extras like a miniSD card, bluetooth headset, etc.

Hello Cinamon,
Someone else in another thread suggested that I upgrade the Radio Rom to version 2.69.11 or 2.19.11. I have done some research and found that it should work with T-Mobile. The only problem is, I don't know where to find a radio rom that will work with my Atom Life and I don't know how to install it. I have read too many horrors stories about people "bricking" their phone after trying to flash their ROM. So, I'm a little hesitant, but I would do it if someone answer both my questions. Also, I don't know what version of radio rom I have. On WM6, System information looks different. My Radio version says: "AL1-KLNC-2.3.40CT-070424-2. I have no idea what that means.
Which brings me to my other suggestion for your problem. Maybe you could update your radio rom and things might just start working for you. Just a suggestion!

Hmmm .... I'm willing to try ... but how do I find an upgrade for my Radio Rom? I see there is an upgrade for the Atom Exec - in Chinise only. ;->
Any luck with voicemail?

Hi Again,
I have tried the band but still I lose signal much too often and it still takes forever to establish a connection again. Worse, it often shows the E in the top bar, which makes me think I have phone service, only to discover that I have only GPRS and have missed a bunch of calls. I contacted the person I bought it from and asked for an exchange - he does not sell the Life but I offered to pay the difference to upgrade to the Orbit, which has a quad band. I'm still awaiting his reply.
Any luck with your voice mail?
Susan

hi cin,
the o2 atom exec are only tri band gsm. i live in apac and had a similar problem over here when i bought a smartphone in the US. it was because carriers still prefer the lower frequency gsm as a default. coverage for the higher freq was spotty for me even when i forced a freq. check with t mobile

by the way, i have an atom exec and when i am in the US i am on cingular and have no issues with dropping. sorry.

Email Setup/Connection Problem

Hi guys, I been browsing the forum for a while - decided to sign up now due to getting hold of my first smart phone.
I've set up my email account (pop3) it worked the first time yesterday, received and sent emails.
Now today, when I receive I get nothing, no messages, and when I send one i get this message:
"cannot connect with current connection settings. the change your connection setting, tap settings."
clicking on settings brings up the t-mobile settings tab etc, but I'm not sure what to change here as I'm pretty new to all this!
and I'm just wondering if I need to change anything - as it worked yesterday but not now even though i haven't changed anything.
Any ideas?
Thanks in advance.

I used to get all kinds of hassle like this with my HTC Advantage. It would work perfectly for a while, then it would not allow access, so I'd have to re-input the SAME settings all over and it would seem to work again (fortunately, it seems to be pretty well behaved nowadays!)
So long as your pop3/send/recieve/SMTP settings are all good [make sure that login names etc are all as your email provider states, usually full email address and password and smtp/outgoing *DOES* require authentication]- sounds like you might want to check on your connection settings (I assume that the internet is not working either? Or MSN messenger?) B4 going into settings you will need to find out EXACTLY what your APN (access point name) address is for your specific carrier (there are typically several ones per carrier - usually one for contract and one for PAYG) and the user name and password.
Then check/update your connection settings. You can go and edit the existing setting - you will need to choose a name for it (there should be a default) and then you may have to 'select a modem' - typically I select 'Cellular Line (GPRS, 3G)', as it works best for me [on another device however, I select GPRS only, as there is poor 3G reception here in the office and it causes the connection to find a 3G signal and try to connect to it, to no avail though and thus it drops the connection - but hopefully you wont experience this!]
Next update your: 'APN' and the 'User Name' and 'password' (those 3 things will be supplied by your carrier) and save it. And HOPEFULLY that should do it - it can get a little more complicated than that, but I'm hoping that you dont have to get into setting up work networks/proxy servers etc - I can do that and have some data for it, but I'm not very good at exaplaining it I'm afraid it's something I've learnt on a trial and error basis, as I'm not a techy/network specialist AT ALL
HTH

double post*

thanks for your reply!
as far i know all my email info is fine, but I shall try again after work. only details I might have to get is t mobiles. might have to look on the net. but i'll try what you've suggested.
but the net is working fine! I'm using it now...will give it some trail and error.
thanks, and till later!

In which network are you? And which country?

Hello - I'm on t-mobile in the UK
I'm thinking of doing a total hard reset - now my googlemail isn't working ! and that was yesterday.

Just for good orders sake:
T-Mobile APN Configuration
For both contract and pay-as-you-go T-Mobile customers in UK the following APN settings are used:
Name: TMobile GPRS
GPRS APN address: general.t-mobile.uk
Username : user
Password: wap
- other settings can be left blank.
Apologies if you already know how to do this, but I just checked on the HD2 and you do the following;
GOTO the Settings tab (last one).
Hit MENU (bottom right)
Hit CONNECTIONS icon
Hit CONNECTIONS
Select (if you're accurate enough.... ) 'Manage Existing Connections' and follow the path - you may want to just re-input the above to make sure you know all is well then save it (finish)
Just a thought.

Thanks alot for that blackblade, i can use that as reference, will try again in abit - I've done a phone reset for now.
cheers fella. very helpful.

well guys, I've tried checking and changing those details - still no joy. Not sure what to do with this now to be honest!

Not sure if you've resolved this, but I had the same problem with t-mobile.
You need to deselect "use proxy server to connect to the internet" in the t-mobile internet settings, for some reason this gets selected on set up. Once you've done this you should be away!