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Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Presumably you have installed (re-installed) Active Sync on the PC? As you may already know, as standard the JAM and many other PPCs are not recognised by the computer unless Active Sync is installed [properly].
www.softick.com provide an excellent utility to have your PPC recognise as a removable drive without using Active Sync.
Yes, ActiveSync has been installed & re-installed. New development? I plugged in an 80Gb external hard-drive to that laptop and Winblows is telling me its connected to a non-hi-speed USB port, which it is not. Could be something there.
I'm going to re-flash the Jam to factory ROM, then I will dig into the USB issue.
I had this problem and I tracked it down to the fact that I had picked up the wrong cable!
Same connector but for my camera
The wrong cable thing may very well have been it, but I was also having probs with an external hard drive I was using. I ended up rebuilding my laptop twice and now things seem to be fine. What a drag.
hypr said:
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Click to expand...
Click to collapse
I have the same problem.
It seems, this problem appears mostly on laptops, not on PCs?
I tried to uninstall\install, repair with all ActiveSync data removal or leaving it - No result.
Also, tried to replace the cable (which is ok, im sure with the one from the camera) - No result.
Temporary way out: do Off\On with qtek9000 on cable connect.
Another way out: Turn On the "Enable all incoming beams" flag in Start -> Settings -> Connections -> Beam (this path may vary depend on your Universal brand name). As I seldom need to connect via IR to other devices, I have switched this option off to consume power.
DOES ANY BODY KNOW, HOW TO FIX THIS BUG?? Any Ideas?
Qtek9000 with laptop Toshiba Satellite Pro \ Win XP SP2
it seems dat a noob like me at last can give a help
i have the same problem last time, and as i trace it down, the problem lies on the cable.
as u know that we all use mini usb (usb cable type b) for our o2 mini, but not all type b cable support pc connection, some will only give charging access
i have 2 mini usb cables, one comes from my external hdd, and the other is i buy it myself. the difference is that the 1 i bought actually have a shorter connector (maybe the problem due to this)
so try to buy another cable, as i don't know any other way (reinsatalling pc os, hard-reset device or reinstalling active sync won't solve the problem)
NB. both cables are working when i plug it to my external hdd, so maybe the cable is not faulty. one of the advantage that i got is that i can charge my mini without disabling the active sync usb connection
sorry for my bad english
i can almost essentially confirm that it is NOT the usb cable.. I have been using a usb cable i had around the house for syncing my phone, and it has worked perfectly ever since I first received the phone (over half a year ago), but all of a sudden, i plugged in my device, and received the "usb device not recognized" error message... does anyone know the cause of this?
Hello,
I'm currently trying to get a second hand I-Mate syncing with ActiveSync using a USB cradle. Everything else works fine, with the exception of a USB sync. When my I-Mate cradle is plugged in via USB, and the powered-on I-Mate is placed in the cradle, a Windows device message appears stating "USB Device Not Recognized". This happened with another I-Mate I was able to try and on multiple computers with multiple cradles. I'm quite baffled. I've tried verstions 3.7, 3.8 and 4.0 of ActiveSync.
I would really like to get the USB cradle working so I can try WM2005 and not have to xfer software to the I-Mate over my GRPS connection
Thanks in advance.
-Chris.
Hi Chris.
That certainly is odd since you've tried multiple ActiveSync versions on multiple PCs with multiple i-Mates!
What OS are the PCs running?
Normally when you first connect the i-mate via the cradle after installing ActiveSync, XP will launch the Add Hardware Wizard, which should find the drivers as ActiveSync installs them.
I have heard that reverting from ActiveSync 4 to 3.x can cause problems, but if you started with 3.7 & worked up from there, that isn't your issue.
Can you launch ActiveSync manually via Start - All Programs etc.?
Perhaps check the XP driver-signing policy - maybe it's stopping the driver from installing. I'd normally suggest trying a different USB port, but trying another PC covers that one .
Good luck - I know this one would annoy the hell out of me too!
Hi Chris.
That certainly is odd since you've tried multiple ActiveSync versions on multiple PCs with multiple i-Mates!
What OS are the PCs running?
Normally when you first connect the i-mate via the cradle after installing ActiveSync, XP will launch the Add Hardware Wizard, which should find the drivers as ActiveSync installs them.
I have heard that reverting from ActiveSync 4 to 3.x can cause problems, but if you started with 3.7 & worked up from there, that isn't your issue.
Can you launch ActiveSync manually via Start - All Programs etc.?
Perhaps check the XP driver-signing policy - maybe it's stopping the driver from installing. I'd normally suggest trying a different USB port, but trying another PC covers that one .
Good luck - I know this one would annoy the hell out of me too!
The PCs that I've tried have been running XP. My work machine SP1 while my home machine SP2.
I tried disabling the windows firewall in SP2 to no avail. The two other units I tried were in various states of order so that could be contributing to the issue.
The touchscreen is unresponsive on one while the other is stuck showing serial information (both issues I've found out how to resolve reading this forum, that'll make 2 more functional I-Mates!)
I have since completley removed ActiveSync from my PC at home. When I place my I-Mate into the cradle, no windows device messages appear and when I go into the device manager the I-Mate isn't even seen anymore.
I might just cut my losses and go cough up $40 for a usb bluetooth adapter for the desktop and sync that way. I'd rather not do this as I don't believe I can upgrade the ROM via bluetooth, and I'd very much like to throw WM2005 on one of these puppies, providing I can even get that far.
Ok, so a good majority will probably hate me after this.
My sync problem was caused by me not using a 5v power adapter. Yes, it was that simple. My power adapter looks like some kind of alien as it's being converted with 3 devices to conform to standard 110v north american AC. It was purchased for European users originally.
BUT, here's my saving grace. The I-Mate I was playing with won't sync via USB, it will do bluetooth and even serial but not usb???
Even more annoying is the unit I'm now using has an annoying issue with the touchscreen. If I receive a call or take care of any other incoming data activity, the screen freezes. I will not be able to use the touch screen until the battery is taken out. Very annoying, to the point I'm using the bluetooth unit. It's got the latest firmwares of the units (1.72wwe, 1.14 radio, 1337.38 for g (general?) bluetooth unit has 1,66wwe, 1.10 radio and 1337.2x for g) ...haha, sorry I thought that one was awesome and very fitting for a faulty device... just not the right number for a release...
i have a t-mobile mda wizard and every time i plug it in to my pc it says device not recognized but it charges and everything... i just bout a new cradle and everything but no dice on it connecting and im running windows xp... help will be appreciated
Right click the activesync button in your toolbar and open connection setting. Click connect device. It will try to connect. If it won't, the best thing is to go thru the help thing. Do you have a custom rom?
active sync do not work
Hi there, i heard some days ago (a friend who ask me for help, unloking wizard to change ROM) and his WIZARD was not able to get recognized by PC it was a bad contact between USB conectors and cable, so he sent phone to repairs and then he was able to sync and then to migrate from WM5 to WM6.1
perhaps is a connectors trouble.....
What version of Activesync are you using? If it's 4.5, you should be good to go. I have seen problems with older versions.
Also, check Activesync on your phone. Make sure you don't already have two accounts created, because that's the limit on your phone.
If not, try different USB Cables and different USB ports (or test those things on a different device with microUSB connection) before assuming the connector on the phone is bad.
as far as i know the phone is completely factory no upgrades or anything i tried to do the connect thing thru active sync where it looks for my phone still no connection and i bought a new cradle and usb cords all together and it still doesn't work...
Hi everyone,
Since I'm new with this phone (just bought it few days ago) I really need your assistance.
My problem is probably with the usb drivers (Mass storage device). I'm running on Vista Ultimate SP2. When I connect the phone, and go to the notifications, there are two (as supposed to be). HTC Sync and the one with the USB connection. Well the one with the USB connection appears and disappears all the time.
As a result I can't sync since there is a problem with the USB driver. When I disable the Mass storage device (this is the one responsible for that), I can sync. The problem is I can't use my phone as a storage card in order to copy files. In advance I'm saying that I tried to mount the sd card...nothing.
I've tried the phone on other pcs, XP and vista... it workds everywhere fine. The notification with the USB connection is not disappearing.
Tried everything, rolling back the driver, updating etc. nothing!!
PLEASE HELP ME!!
Thanks in advance
Also remember than not all USB cables are the same.
I'm not using the original one as I lost it with the original box.
But while the Nokia DKE-2 works great for all functions, my camera and my USB HD mini-USB cable only support few features.
All of them can charge the Hero, though.
The one I'm using is the original one! Moreover, the phone connects properly with other pcs!
Kyrillos said:
The one I'm using is the original one! Moreover, the phone connects properly with other pcs!
Click to expand...
Click to collapse
So the problem is Vista.
I personally used XP with only some minor problems due to the cable.
http://forum.xda-developers.com/showthread.php?t=557310
It should not be Vista... I've tried it on another pc with Vista.... no problem!!
Oops, ignore this.
Have you tried different USB port on the sick Vista PC?
Have you installed Andrid specific USB drivers? If so, uninstall and reinstall.
When you plug the cable do you get on the phone the notification for USB connection?
Adding a question to the topic:
I own a Galaxy right now and consider switching to the Hero, one thing that does not work with the Galaxy is the USB connection to my car for audio playback. The USB interface of my car can't handle multiple drives as offered by the Galaxy; e.g. with a HTC snap everything is fine.
So the question is: Does the Hero offer one drive only when connected in the USB mode?
Thanks for your help!
Hi,
I've been struggling with this problem ever since I've had the Note 3 ( since December). I've been unable to find a solution so am turning to this forum in the hope that someone can shed some light on this.
When I connect via my USB 3.0 port and select MTP (usb 3.0), then try to transfer a file from the note 3 to my pc, the progress bar comes up but sits there at 0% for a while then a message pops up "a device attached to the system is not functioning".
At this point going to other folders reveals no files although the current folder still shows them. This suggest that there is a disconnection of some kind.
Switching back to plain MTP this transfer will work but obviously at usb 2.0 speeds.
I am running Windows 7 and the usb port I have is via a card attached which is an Asus u3S6 (usb 3 / sata 6) card. The chipset on the card is a NEC chip and my other use for it is a bunch of external SATA drives in a USB 3 enclosure. Needless to say there are no problems with running these drives through the ports.
I have Kies 3 installed so any usb drivers needed for the note 3 should be fine. I'm stumped so anyone that can help me troubleshoot this I'd be grateful.
Have you tried enabling " USB Debugging " ?
hey_joe said:
Have you tried enabling " USB Debugging " ?
Click to expand...
Click to collapse
Yes sorry I forgot to add that fact. It makes no difference.
Guess no one knows
i have somewhat similar problem, at some point of usb 3 file transfer the progress bar freezes and so is "my computer". interestingly the file transfer to note from the pc always works fine, but it always freezes at some point when copying files from note to pc, even during kies backup. usb 2.0 works flawlessly.
i've messed around with usb 3 drivers (asmedia) and even updated its firmware but the freezeups still remain.
gonna try usb 3 transfer on a different pc tomorrow.
evgenetic said:
i have somewhat similar problem, at some point of usb 3 file transfer the progress bar freezes and so is "my computer". interestingly the file transfer to note from the pc always works fine,.
Click to expand...
Click to collapse
This sounds like a different problem but I did get to the bottom of my problem which turned out to be the Anker 2 port hub I had connected to the usb 3.0 port. I didn't think to eliminate this but when I connected directly the problem goes away so the hub I had bought purely to extend the ports for convenience is faulty or incompatible.
Perhaps you have an extension or hub too in which case I'd make sure you connect directly.
USB3 seems a bit flaky in implementation. I had probs with my N3, a Corsair USB3 stick and a USB3 ext HDD. Problem turned out to be the ports on the PC. They would work with most devices but were intermittent or non-functional on others. Of course, among the USB3 devices it WOULD work with were the ones the vendor had. For some devices it behaved like the USB3 extra connectors in the plug or socket weren't long enough - push it in harder or push it sideways slightly and it would connect but drop as soon as you let go. (not good to do 0 USB carries power and this is a good way to get an arc across the plug and fry things)
The PC vendor gave me an add-on front port panel and all is fine now. Even though it plugs into the same port on the MB.
Note the USB3 HDD still pops up the 'check drive' error every time I connect but I haven't taken the time to nuke it and rebuild yet. But the Corsair now works and so does the phone.
Ah, the joys of the MTP protocol...
Same issue here. As well as it stops responding halfway through a transfer, crashes the connection when making a new folder, takes about 3 years to copy 1GB, randomly disconnects...
My TF700 started doing this after the 4.1.2 update removed UMS. My S3, same story. My Note 3, same story. 29 different computers, 4 different systems (XP, 7, 8, OSX). Different cables, different ports, with and without drivers, with and without USB debugging.
I bloody hate MTP. It's useless, limiting (because now it can't be used as a drive to attach to a mediaplayer via USB..) and about as stable as nitroglycerin during an earthquake.
Journyman16 said:
.... the plug or socket weren't long enough - push it in harder or push it sideways slightly and it would connect but drop as soon as you let go. (not good to do 0 USB carries power and this is a good way to get an arc across the plug and fry things)
Click to expand...
Click to collapse
I thought I'd give up on hubs and just get an extension as my USB3.0 is on the back of the computer and not that accessible.
I've seen a lot of complaints about hubs and simple extensions that have this poor connectivity which seems crazy to me since it's a bit more important to have a solid connection on USB 3 plugs, besides which it's not as though the usb connectors are rocket science.
I'll try the extension and hope I get a reasonable one.
well i did try the usb 3.0 file transfer on a different pc with a different usb controller and it worked fine, copied my 5gb music folder to the pc without any problems. so in my case i guess it's some incompatibility with the asmedia 104x controller (i did connect directly in both cases and the same cable was used).
nm
---------- Post added at 04:05 PM ---------- Previous post was at 03:35 PM ----------
ShadowLea said:
Ah, the joys of the MTP protocol...
Same issue here. As well as it stops responding halfway through a transfer, crashes the connection when making a new folder, takes about 3 years to copy 1GB, randomly disconnects...
My TF700 started doing this after the 4.1.2 update removed UMS. My S3, same story. My Note 3, same story. 29 different computers, 4 different systems (XP, 7, 8, OSX). Different cables, different ports, with and without drivers, with and without USB debugging.
I bloody hate MTP. It's useless, limiting (because now it can't be used as a drive to attach to a mediaplayer via USB..) and about as stable as nitroglycerin during an earthquake.
Click to expand...
Click to collapse
it seems like it is indeed MTP issue here ! i rolled back to the old 2006 microsoft driver and i managed to do a full backup including music and everything else with kies. but after a while i tried again and it froze up again, i'll keep experimenting.
Sorry to resurrect this 3 month old thread but is there any way to fix this?
Whenever I want backup anything from my phone storage to PC, I have to do it in chunks of like, 50 files or less (huge PITA with TiBU). If I try to copy the whole folder, my computer locks up and I have to hard reset it. I've tried everything mentioned here short of buying a new USB3 controller.