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From unkonwn reason I cannot see or access my SMS inbox. When I go into my inbox, I am able to see only the Active Sync inbox, the SMS inbox has gone away.
Any ideas how to show it again?
your sms inbox database & ou active synch database are deleted, the possible reasons for that are either you restored from a backup file where your inbox was not included or you used the Database view program & accedently removed it, in both cases & to my knowledge you have to hard reset & restore from a backup you did
Not sure if anyone runs this but its a great add-in in outlook which syncs your sms messages. whats even better is after a hard reset, you simply copy the SMS back to device.
My question is that once you do this ... by this i mean sync after a master reset, every message is "unread" on the device.
I have at present 1046 sms in inbox and to select it all and mark as read infact crashes the phone
further to that, it takes a long time to select all as there is no function to do this.
is there any easy way or am i doing something wrong?
PS: do not re-sync if your msgs are unread on deviec because it will duplicate on your outlook. I had over 4000 msgs because of this but luckily i managed to delete all "unread" msgs as a rule in outlook so i saved time going through each one.
thanks,
I use Outlook. My email box (on the today screen and in the actual inbox) always shows "1 unread" when there is no message there. If I receive 10 new emails, it lists 11 unread. Is there a way to reset the inbox or edit it in the registry or something. I'm not sure what has confused my Cingular 8125 in thinking there is a message there when there isn't.
Thanks for any help
Check the default options where it sets how far back it should go when displaying messages.
Maybe you have some really old, old unread message.
It is set for just 1 day of old messages. I wonder where the actual email messages are stored. Is there a folder I could browse to with a files explorer? Perhaps I might have to delete the account and then set it up again.
pdmath said:
It is set for just 1 day of old messages. I wonder where the actual email messages are stored. Is there a folder I could browse to with a files explorer? Perhaps I might have to delete the account and then set it up again.
Click to expand...
Click to collapse
Nah, don't do that! Just set it to show all messages and find the unread one.
Not 100% sure but I think I've had the same issue on my Ipaq and this is what it was. It was sooo long ago...
when I go to my inbox, I'll delete all messages and the inbox is empty, but at the bottom it says there is still 1 unread message....not sure where it's hiding.
I hav exactly the same issue, but not in e-mail but in text messages, and i am sure that i deleted all the text messages
so pdreissen...does your today screen always show a line item that says you have 1 unread text message? My today screen always has that 1 unread email and I'd sure like to get rid of it.
My today screen is fine, but when I'm in outlook, and only in one of my email accounts, the outbox always has one unread (although folder is empty), never been able to change this.
Same problem with Yahoo.
I had this same problem in Yahoo webmail. The culprit turned out to be a peice of spam backdated to 2002! Is this an exchange account? Is it also synched with your desktop? I would concentrate my efforts on the webmail or exchange account itself rather than the Wizard.
Just a thought have you look in every folder in every account...i.e Outlook, text, mms, hotmail, any other email accounts?
Matt
Sorry to resurect this one. But I have the same problem with my text messages. I have cleared out all my text messages so the inbox is totally empty but still on my today screen I have 1 unread text message displayed.
Anyone got any ideas on this as its VERY annoying.thanks.
http://www.freewareppc.com/communication/fixunreadcount.shtml
The above link has a little utility that will fix the problem. I can't remember how I stumbled upon it, but it fixed my issue which is the same as you are having.
thanks pdamath, That fixed it straight off.
Excellent little app.
hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
Click to expand...
Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
Click to expand...
Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
Click to expand...
Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
Click to expand...
Click to collapse
Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
Click to expand...
Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.
I have a blackstone with WM 6.1 (Dutty's ROM, 3.9, which I have used for more than 2 weeks with no issues).
Yesterday I noted that I have one unread SMS in my inbox.
Of course I have read all of my text messages!
So I deleted all sms in INBOX. If I open my inbox it shows 0 messages...
But, surprise, I still have the message (when I go back to today view):
SMS / MMS: 1 unread
What can it be?
Thanks and waiting
Saulo
I have to add that this issue happened to me around 2 years ago, on an older device, HTC.
I had to solve this annoying false message by hard reset...I wish to find a less painful solution, this time
Thanks
Saulo
Check the folder "Deleted Items"
This has happened to me several times with lots of different HTC Windows Mobile devices.
Most of the time the error goes away after a while without having to do anything - it just takes a couple of days of sending & receiving messages for it to 'resync'.
Other than that, a hard reset will fix it straight away.
Open ActiveSync ---> Menu ---> Options and check 'E-mail'
Now, goto manila email tab, you will see the outlook email icon, open the email so it is marked as 'read' (and disappears the 1 unread message).
After that, ActiveSync ---> Menu ---> Options and uncheck 'E-mail'.
I hope that this will solve your issue.
I had this a while back.... I think it was to do with the default welcome messahe you get when you set up your email...... Have a look in your folders deleted items especially and you should find it!
if this is the same annoying problem i had it has something to do with htc sending you a welcome message and placing it in a outlook account folder which isnt actually an account took me weeks to solve it and when i called htc support they said i would need to send my phone in for repairs.... retards xDD
go to Mail--> Menu--> Accounts --> Accounts
then it should show you the mail in there just remove it and problem solved
Dear All
I tried all the solutions proposed by you, included jolas and roxs... I have even tried to use the options clear all SMS/MMS, but... NO WAY. My SMS inbox still shows 1 message
Of course I have deleted already all messages in inbox, sent, outbox, deleted items, draft
And to make it more sure I have even deteled all EMAILS (outlook emails) from all folders!
I am getting crazy at this. I really dislike to make a hard reset, since I have many applications installed and no other issues, expect this annoying problem...
Please help
Saulo866
Have a look here, it might offer some assistance
http://forum.xda-developers.com/showthread.php?t=281109&highlight=fixunreadcount
I would like to make another attempt: to re-sync all my contacts, emails, etc.
Can somebody explain to me how to force ActiveSync to re-sync all my databases?
Will it work?
Thanks a lot
Saulo