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Hi all
In the last 10 days I had 3 random hard reset's on my qtek 2020.
Rom Version is 1.72.00WWE ,upgrade was done a couple of months ago.
The last reset happened today, and on the other 2 the behavior was the same, phone was just sitting, tried to use it, main screen came up...wouldnt respond to anything, tapping on the screen or pressing any buttons, just plain old stuck on the main screen. Tried a soft reset, image just get's all confused, could still see the today screen, backlight would go off and wouldnt move anywhere, tried soft reset again, wouldnt do anything.
Just knowing what was gonna happen....took batery out, put it back in...and that's it, everything is gone again. since my last forced hard reset no other software was installed besides the basic one's.
What should I do to troubleshoot / solve this? any tought's?
Thanks for any advice you may have.
found this:
The current build of XDA II ROM contains a bug that can cause a hard-reset when a program reads data from a storage card. Due to the bug in ROM, accessing storage cards may cause complete data loss on XDA2 compatible devices. More often it happens with programs that access a storage card in a timer (like Spb Pocket Plus). There are no known solutions for this problem so we have had to disable the showing storage cards indicators on XDA II. We'll enable this feature when HTC fixes this bug in their ROM.
http://www.mtekk.com.au/browse/page1020.html
could it be related? today when it happened i had it sitting on my desk playing mp3 from the storage card with the media player....
http://forum.xda-developers.com/vie...ghlight=&sid=b692b29b60bba481367f5cf419898b16
looks related..
thanks a lot, i did a search for qtek...not spv that's why i didnt find it.
either way...im going back to the store and try for a replacement...or an upgrade to the 9090....
thanks :?
I have a qtek 9000 and an xda exec. Both have the same rom updates (latest o2). The qtek works as it should, but the o2 does not. I have re-flashed the rom twice. No software is installed, nor is bluetooth running. The phone works and connects to 3g etc. If I close the clamshell, about 1 hour later the phone is asleep and will not wake up. A reset must be done in order to turn it on. I have hard reset many times and cannot fix this problem No calls or messages have been received by the phone. The green phone light remains flashing in its deep sleep mode, but it is not possible to call the phone. It does not ring or wake up. Has anyone had this problem? I have searched this forum and read many posts concerning sms causing sleep problems etc., but can find nothing relating specifically to my problem. Thanks for any help.
sounds like it could be faulty.
never woken it up via a phone call, so I don't know about that, as I don't use it as a phone yet, waiting until the contract for the W800i ends at the end of this month before I start informing people of my new number. But I wake mine up via the power button. If that fails for you, then I would suggest speaking to the company you got it from, as it would suggest a fault.
same problem here
r1.04.10
G42.37.P8
D1.13.64WWE
imate jasjar with qtek 9000 rom
verry annoying
Kaze, this problem is usually caused by having anything running on the Today screen or resident in memory that is installed on the Today screen. For instance, a application loader on the today screen with links to programs on the SD card can cause this type of freeze, as it tries to get the icons from the SD card but cant - crashing(?) WM5. Just keep anything related to the today screen or bootup etc on the phone's memory itself and your crashes should go away.
dont think so
http://forum.xda-developers.com/viewtopic.php?p=223711#223711
That other thread you are posting in is back from October/November last year. Just taking out the SD card wont help, you need to disable the programs trying to access the SD card. Although your problem might be different - maybe somethings faulty with your SIM card then? Try a different SIM card and see if it still happens.
As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.
As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.
I've had a new Qtek 9000 for about 3 weeks and it has had exactly this problem from day 1.
Looking at this thread http://forum.xda-developers.com/viewtopic.php?t=32688 I thought it might be a SIM problem but it isn't. Done a load of tests and the final one - hard reset - no SIM - no SD card and the problem still occurs. It's on it's way back for repair / replacement.
Same problem here? Does anyone have the solution yet?
I'm sorry no - mine had to be sent back for reapir.
It's fine now.
First one I got had this problem from day one fresh from the box with nothing installed. I simply took it back to the shop and had them replace it as faulty. Second one has never shown this behaviour.
Dodgy batch/ component.
My advice is don't wait for a fix, it's a hardware fault, return it under warranty.
Hi, I just got my T-Mobile Vario II couple weeks ago. About once a day on average, when taking it out of its case, it 'freezes'. I just try to unlock the buttons, and then nothing happens, screen literally freezes. I only can soft boot it to have it operational again. Should I change it to a new one at T-Mobile, or anything else I could do? (I still dont have a memory card installed, storage left 17 MB and Program 30MB). Ideas?
I already swapped it once, as the first one's keyboard's backlights didnt work. Not very keen to change, as a new device could have other probs... or what you think? :?:
have you got any today plugins running or any programs running?
Hello,
I read something about this prob on a different forum. It seems that the magnet in the case can cause this.
The solution they suggested there was to put the TyTN the other way round in the case (screen pointing towards the belt) or not to use the key-lock (I find it pretty useless anyway).
I used the case a couple of times and I realized when pulling the device out and switching it on immediately, the screen changes from landscape to portrait so my guess is that there is somekind of magnetic switch in the TyTN telling the device if the keyboard is out or not and causing this problem.
Kind regards,
Uli
interesting
Thanks will try that today!
the freezing has happened with and without software left running - but admit many times left the Iexplorer on.
will give a try with the case and let you know!
True
Hold the Tytn back centered in the mid to one of the magnets in the case - and it will switch to landscape mode magically!
freeze...
the magnets definetly affect the vario II. I'm trying to find another case now! no idea if the magnets could cause any damage in the long run...
my vario still freezes about a once a day bit less as I don't use the keylock anymore and always try to stop any running programs. swapping it to another phone at tmobile is option - but can always get a phone with other problem. what you think?
Oh dear, that's a bit of a problem... Just tried it on my new Vario 2 and yep, there it goes... Wheee...
If the devices had hard drives in, I'd be more worried - might be best not to have your MicroSD card slot too close to the magnets if you have a card in it, you might accidentally corrupt some data :X
I 'm now using 2 gb of memory. When i turn off my screen for a moment and trun on the screen. There is nothing comming up. I have to reset my hermes. Pls advise..what 's wrong ? Before i used 1 gb of memory, i never seen this problem.One thing i use calendar plus on the today screen.
After selling my Wizard to get the Hermes, I have discovered that the Hermes is a VERY unstable device.
I have experienced (and still do sometimes) what you are experiencing. From what I can see, this is normal for this device. If this continues, I'll have to sell this and get something else. The other day my device did this and I called it from my house phone to see if it would even ring, and it did not. I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.
jcute, i was having this problem for a bit, but my issue only occured when it was on the charger and i temporarily shut off the screen, it would then not turn on and would have to softreset every time
i noticed this problem occuring after installing some software including weather software (cant recall exactly which) and skype, not sure which one was the main problem but wasnt using either hence their uninstall and correcting of the problem
good luck, try removing some recently installd software and seeing if the problem persists and perhaps try removing the microsd card and running ur phone without it for a bit to see if the problem is the card
time for rom upgrade ?
thanks for info. I tried to unplug micro sd 2 gb and press power button again ..it 's work !!after that i plugin micro sd again but some icon 's missing at the today screen. Ex. resco today icon , psshutdown, photo contact.....So the question is that i have to do this everytime when screen 's off???
After upgrading to AKU 3.3 and installing my programs only to the main memory, I've noticed far fewer lockups as opposed to before when I ran many programs such as Pocket Player or GPRS monitor from my 2gb sandisk.
I guess the moral of the story is, try not to install programs that access your memory card while your phone is in sleep mode.
DonnieZ said:
I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.
Click to expand...
Click to collapse
I would not get a Hermes if I wanted it to be a phone primarily. IMHO most of these devices XDAs, are primarily PDAs with a phone tacked on.
Just a humble observation
Mike
my problem is when i scroll or drag the side bar too fast (inside memory card),the device will hang and need to soft reset.
can anybody solve this problem??
Goto www.softwinter.com and try out storage tools. I've found that a regular repair and defrag help the load times from the storage card tremendously. Also, someone mentioned above that reformating your storage card with fat32 helps and I too can confirm that. Let us know if that helps or not.
Lance
one more thing, when i reset my hermes, it hangs at the welcome screen. I always get this problem.
After receiving my o2 XDA Exec in the mail a few days ago I've had to soft-reset to get my device to unsuspend several times, what's odd is the lights are still blinking on the unit, but the keyboard backlight/screen will not turn back on.
A few times watching media it's gotten stuck to a green/white/once blue screen, too.
The battery is of course charged, it seems to be just these two issues.
I'm looking forward to worry-free enjoyment of my Uni once I get these issues solved, any advice is much appreciated.
I'm thinking this may be a WM6 issue, or a ROM issue, Hopefully someone has had this same problem.
(I have and am still searching the forum to check this out.)
Maybe consider a hard reset?
Mine's running WM5 and doesn't have this problem - it will sometimes decide to change it's backlight settings to zero when switching from battery to power or vice versa though.
Ironically enough, I woke up this morning, turned the phone on and it had hard reset itself, I'm going to assume its a software issue for now, if I can't find a way to fix it, I'll just have to buy another unit and get rid of this one.
Love the phone, not this particular unit though.
similar problem here?
a week ago I installed PsiDocs .cab for SDHC and i am running a 16gb card and have noticed that sometimes I have to soft reset to wake it up, also test driving pocketweather on the card so i think that this might be my problem.