Database Users

my o2 xda is doin my head in!!!!!

SOMEBODY PLEASE HELP!!!! i can not get my internet mms wap or anything to work on the phone! when i get a text or call it does'nt display the person who is contacting me , even though there in my contact lists!!! i have seen various posts telling me how to configure, but i think i may be thick!!! Amazing things xda's but incredibly hard!!! anyone who can help me will be worshipped like a god! people send me files to put on the xda but cant put it on cos i aint on net!!!!!! thanx ppl!

Mate, you're not alone, and you've come to the right place.
Now take a deep breath, and let's deal with one thing at a time.
Your profile shows you have the original O2 XDA, or 'Wallaby" device. This device doesn't support MMS without additional software, so you'll need to say what MMS software (if any), you're using.
Regarding WAP / GPRS settings, you'll need to say what service provider you're with, and then we can help with that. When I had my XDA I was happily browsing the Net via GRPS, so don't despair, it can be done. As a first step, tap the service / antenna icon on the start bar (next to the speaker icon): Look for a little 'G' in the window that pops up. If you have one, you're halfway there because that means your SIM card is provisioned for GPRS by your telco.
One you confirm that, and say what provider you're with, we can configure your settings.
As a guide, if you have all your access point info, the most common problem on the Wallaby is the dialing-pattern settings under locations in the connections applet. By default the XDA adds your country and area code info before the access point name, and that stops it from connecting.
Regarding not seeing the names of people calling you, check that your country setting is correct, which you'll find under 'tools' - 'options' in your Contacts application. If it is, also remove the area code info, as it probably isn't needed.
I've experienced a problem with names not being displayed on received SMSes, which was resolved with the 'Paragon SMS Name Patch', so that may help you too. Just search the forums for it and you'll find a download link. To install it you'll need ActiveSync to be configured & working.
Give me some more info & I'll see what I can do for you.
Codenix.

Mate, you're not alone, and you've come to the right place.
Now take a deep breath, and let's deal with one thing at a time.
Your profile shows you have the original O2 XDA, or 'Wallaby" device. This device doesn't support MMS without additional software, so you'll need to say what MMS software (if any), you're using.
Regarding WAP / GPRS settings, you'll need to say what service provider you're with, and then we can help with that. When I had my XDA I was happily browsing the Net via GRPS, so don't despair, it can be done. As a first step, tap the service / antenna icon on the start bar (next to the speaker icon): Look for a little 'G' in the window that pops up. If you have one, you're halfway there because that means your SIM card is provisioned for GPRS by your telco.
One you confirm that, and say what provider you're with, we can configure your settings.
As a guide, if you have all your access point info, the most common problem on the Wallaby is the dialing-pattern settings under locations in the connections applet. By default the XDA adds your country and area code info before the access point name, and that stops it from connecting.
Regarding not seeing the names of people calling you, check that your country setting is correct, which you'll find under 'tools' - 'options' in your Contacts application. If it is, also remove the area code info, as it probably isn't needed.
I've experienced a problem with names not being displayed on received SMSes, which was resolved with the 'Paragon SMS Name Patch', so that may help you too. Just search the forums for it and you'll find a download link. To install it you'll need ActiveSync to be configured & working.
Give me some more info & I'll see what I can do for you.
Codenix.

Mate, you're not alone, and you've come to the right place.
Now take a deep breath, and let's deal with one thing at a time.
Your profile shows you have the original O2 XDA, or 'Wallaby" device. This device doesn't support MMS without additional software, so you'll need to say what MMS software (if any), you're using.
Regarding WAP / GPRS settings, you'll need to say what service provider you're with, and then we can help with that. When I had my XDA I was happily browsing the Net via GRPS, so don't despair, it can be done. As a first step, tap the service / antenna icon on the start bar (next to the speaker icon): Look for a little 'G' in the window that pops up. If you have one, you're halfway there because that means your SIM card is provisioned for GPRS by your telco.
One you confirm that, and say what provider you're with, we can configure your settings.
As a guide, if you have all your access point info, the most common problem on the Wallaby is the dialing-pattern settings under locations in the connections applet. By default the XDA adds your country and area code info before the access point name, and that stops it from connecting.
Regarding not seeing the names of people calling you, check that your country setting is correct, which you'll find under 'tools' - 'options' in your Contacts application. If it is, also remove the area code info, as it probably isn't needed.
I've experienced a problem with names not being displayed on received SMSes, which was resolved with the 'Paragon SMS Name Patch', so that may help you too. Just search the forums for it and you'll find a download link. To install it you'll need ActiveSync to be configured & working.
Give me some more info & I'll see what I can do for you.
Codenix.

Vodafone GPRS Settings?????

Assistants required!!
I have attempted to set up GPRS on my M600 (Unlocked for Vodafone sim)
GPRS has been enabled as I have the G icon up!
I have been on the vodafone website and tried there settings with no luck!
I have been on the Filesaveas website and plugged in all of those settings with NO luck, Have also installed the I-mate .cab again with no luck!!!
I am starting to go insane spent three days trying all different settings and No luck at all!!!!
You name the website and I think Ihave probably tried it.
Does anyone have any useful advise for me, provide me with some form of sanity check!!!!
Ideally I wold love a .cab file to install!
But would like feedback from anyone else in a similar position, on how they resolved this some what annoying issue!!!!
regards
Wilko_007

I set up my Vario II for Vodafone with no problem. These settings (*.pdf file) seem to be the same as the ones I used, see how they compare with the settings you are using.

Many thanks I will give it a go!

Ok have now got connection but I can't surf?
I have seen comments about GPRS beening fully enabled?
Are there 2 forms of GPRS that can be enabled? WAP & WEB???
Do I need to worry about the Dialing Rules???
Thanks in advance for your assistance!!
[/img]

Could you be a little more specific i.e. does it come up with a pop-up box stating that it is connecting to GPRS? If yes, which connection does it say it is connecting to, is it the correct one (i.e. the new GPRS settings that you have just keyed in)? When you say it won't surf, what do you mean exactly ... are you using Pocket IE and does it come up with any error messages etc...

Connection via GPRS No probs I then get the Small G and the two arrows fixed on the bar.
Enter IE and type google for example.
get the status bar flash up breifly and then disapear, with no change to the original Orange World Home page!!!
No errors what so ever????

okay ... the next thing I would probably do then is download an alternative browser to see if it still happens in a different browser. Netfront is pretty good. At least that way you should be able to establish if it is a GPRS problem or a browser problem.

Ok I now have installed Netfront and connected to the GPRS!
typed in www.google.com
I have a warning screen:
Browser Warning
Cannot load Page
Type: DNS no server is specified
?????

Okay .. I am running out of ideas now, it does sound like your GPRS Settings are still wrong.
Click 'start menu', 'settings' and go to the 'Connections' tab. Now click 'Connections', then the 'Advanced' tab then 'Select Networks'. The first box (ie. Programs that connect to the Internet automatically) should say 'My Isp' and if you click 'Edit', it should show you 'Vodafone Internet' is selected.
If you then select to edit that, you should see in this order 'Vodafone Internet' and then it should show modem type as GPRS, next page should show Access Point Name of 'Internet', next page should show User name 'Web' ... password is the same, domain field should be blank ... nothing needs to be done in the advanced tab because the default of 'Use-server-assigned IP address' should automatically be selected, same for the server tab too, default should be server-assigned.
These are the settings that work fine on both my XDA Mini S and my MDA Vario II.

Right I have checked both ISP and MyWork Network, all correct!
The only thing I can see is that the password box has loads of characters (*'s) instead of just 3 *'s for WEB (***)
But every thing else is as the PDF??
Stumped!!!!

you can try messing with the newly released ms network tools there is a link in development forum
or you can try manualy typing in a know dns server in the settings
unless the gprs dont route the request
any dsn server ip will do
same as pc's really

I am afraid I don't know then ... we have reached the level of my knowledge (which isn't high )
Perhaps somebody with a little more technical knowhow on GPRS issues may be able to help you.
Sorry I couldn't get it sorted for you.

Thanks for your help a least I can connect now!!
Thank you again!!

anyone heard of the connection No. being *99#?
Vodafone instructed me to put that in the setup?
I guess that goes in under the " My Work Network" Vodafone Wap - Number?
This is now becoming a huge headache anyone got any ideas?

not sure how vodaphone handle it but i never heard about
ppl having to add numbers when they picked gprs as connection
belived that was only if you connected around grps

Wilko_007 said:
Right I have checked both ISP and MyWork Network, all correct!
The only thing I can see is that the password box has loads of characters (*'s) instead of just 3 *'s for WEB (***).
Click to expand...
Click to collapse
I'm expericening a similar problem.
My phone was sold as an O2 XDA Mini S. My O2 contract/account doesn't allow GPRS (they want me to upgrade) so I tried my Vodafone PAYG SIM and it works without having to have the phone unlocked in any way. By that I mean I can use voice calls and using the settings I've found through this site I can send MMS messages via GPRS but I cannot connect to the internet. I've checked with Vodafone and the account will allow internet and GPRS etc.
The only thing that I can see that is wrong is the password. Whenever I type "web" then finish, it always defaults back to a string of 16 ***'s when I re-check the settings.
I've even done a hard reset and used the corporate install to no avail. I don't want to run any sort of unlocking software if I don't need to as I don't want to create a very expensive door stop.
Any ideas?

The string of asterisks is normal, I think it is just a method used by Windows to make the password more difficult for someone to guess i.e. by disguising not only the characters but also the number of characters.
I just double checked and my fully working settings also show a row of asterisks despite it being a 3 character password.

Thanks Nicky
I'll keep plodding away with this but hopefully someone might steer me in the right direction soon.
;0)

Atom Exec in the USA - Please Help Me

I live in the US and have just bought an o2 Atom Exec. I have T-Mobile as my carrier but my Atom can not keep the signal for more than a few minutes at a time. The configuration Wizard can't help because it doesn't show the US as an option. I try to select T-Mobile but even when I am connected it won't show the name of the network. I am very upset - I spent alot of money on this phone but I can't use it. Can someone please help me configure it to connect to the T-Mobile Network?

I also have T-Mobile (USA) and have used these settings on a I-Mate Jam and now an Atom Life. It took me a while to gather this information, but now everything is working perfect. Here are all the network settings:
Connections: My ISP (Start->Settings->Connections)
Add new modem conection-> name->T-Zones
Cellular line (GPRS)
Access point: wap.voicestream.com
User, Pass., Domain: leave blank
Advanced: no change
Connections: My ISP (Start->Settings->Connections)
Add new modem conection-> name->PictureMessaging
Cellular line (GPRS)
Access point: wap.voicestream.com
User, Pass., Domain: leave blank
Advanced: no change
Connections: My Work Network
Set up my Proxy Server: Check both boxes
Proxy Server: 216.155.165.50
Advanced:
HTTP: 216.155.165.50:8080
WAP: 216.155.165.50:9201
Socks: 216.155.165.50:1080
Connections: My Work Network
Add new modem conection-> name->T-Mobile WAP
Cellular line (GPRS)
Access point: wap.voicestream.com
User, Pass., Domain: leave blank
Advanced: no change
This will give you Internet browsing, access to T-Zones (in Internet Explorer the address you need to type is: wsp://wap.myvoicestream.com) and MMS capabilities
For MMS, you also need to set the following:
In Messaging, choose options, then MMS
In the Servers tab, create a new configuration called PictureMessaging
with the following settings:
Gateway: 216.155.165.050
Port: 8080
Server: http://216.155.174.84/servlets/mms
Connect via: My ISP
This should work for any WM device and T-Mobile USA.
Have fun!

You are so cool, frenchygeek. I am very grateful for your reply and all your help. I made all the changes you recommended, except that I can not figure out how to add MMS because in Messaging options MMS is not listed. I can't add it because it requires an email address to add an account. Can you walk me through that?
I also found somewhere in this forum instructions to make a registry entry to change the default network to my local network. Now it no longer comes up trying to run the Wizard (with my default as Austraila with every soft reset. Do you need that information? (I am in my office but once I am home I can send it if you like.)
Anyway, I made some of these changes earlier today and the ones above just 5 minutes ago ... so now I'll see what happens. Thank you SOOOO much.
Susan
[email protected]

Cinamon,
Go to Start->Messaging or Start->Programs->Messaging or click on the Messaging line on the "Today" screen.
When in there, you may have a selection screen with the various messaging options you may have such as Text Message, MMS, Outlook or your corporate or personal email. Click on MMS. If you don't have this screen, then go to the next step.
Click on Menu->Tools->Options
At the screen which says "Tap an account to change settings", click on MMS. You will see 4 tabs (Preferences, Blacklist, Servers, About). Go to the server tab and make the changes that I outlined in my previous post. Accept everything, close and do a soft reset.
Voila!
BTW, yes, I would be interested in the information regarding the change on the register to place T-Mobile as a default provider. I never got around to do that.
Merci beaucoup.

Hi again, FrenchyGeek,
I'm so grateful to you - I have been begging for help from the manufacturer and the distributor but you and the other forum member are the only two sources of help I've had. Seems like someone else would be desparate for this information too.
I'm still not sure about MMS - MMS does not show up in options on my phone. I finally got to the MMS settings screen by going to the messaging screen of one of my email accounts, clicking on GOTO, choosing MMS (it does appear there) and then choosing tools -> options. It is not set up as yours is - I have to fill in :
Active Profile (A dropdown but I choose NEW)
From there I have to fill in
Profile Name:
MMSC: I typed in http://216.155.174.84/servlets/mms
Data Connection: (a drop down and I choose T Mobile)
Gateway: (a drop down with only WAP1.0 Gateway and WAP2.0 Gateway to choose from)
IP Address: (I typed in 216.155.174.84)
Port: (I typed in 8080)
Do you think that will work?
OK, default networkconfiguration:
In the HKCU/AutoConfig/Network, find XPath string n change it to your network operator number. You can see your operator number (5 digits usually - mine was 31026) when you launch autoconfig, next to the "Detected from SIM" text. You can also see the operator number from the DetectNet or NetworkID keys in HKCU/AutoConfig/Network.
I still have trouble with it dropping signal or trying to connect to Australia. I wonder if there is anyway to delete all the overseas configurations so it can't find them again. Also, I drop signal everytime I connect via USB to my PC. Do you have these issues?
Another annoyance - the battery doesn't last long for me at all - I am definitely a power user, which is why I wanted the higher processing speed which lead me to the Atom Exec in the first place. Are there any extended batteries that you're aware of?
Thanks alot!
Susan
Thanks again.

Hello Cinamon,
I am using the new O2 Atom Life and I installed the WM6 ROM upgrade. Are you still on WM5? That may explain the differences, although I'm not sure why the MMS profile doesn't show up on yours.
The screen where you can find this is the first screen that shows up when you click on "Options" in "Messaging". It says "Options" at the top, "Tap an account to change settings" below, with a square containing "New Account...", "Text Messages", "MMS", "Outlook E-Mail", and possibly other accounts if you set them up yourself. Below are two buttons: "Security..." and "Signature...". The only way to properly set up MMS is to click "MMS" on this screen and then follow the procedure in my previous posts.
I also have an "Autoconfigurator" which shows the countries that are supported (Australia, Bahrain, China, etc.) but it doesn't launch automatically. When you go through a hard reset, it asks you if you want to run it, but you have the option to say no. After that, it doesn't come back. If it's in the ROM, I don't think you can delete it.
I don't have any of the problems you outlined. My phone actually works really well, except for one major flaw. I don't get the voicemail notification icon to show up when I have a new voicemail. I only get the missed call icon (if my phone is on). I opened a separate thread on this site but got no help so far. By searching on this site and others, I can tell that some WM phones have such a problem depending on the Tel-Co, but I can't seem to find the solution. Do you have any problem with that feature?
If you Google "O2 Atom battery", you can find after market batteries that actually provide longer charge. They void the warranty, so be careful.
Thanks for the default network configuration! What software do you use to edit the registry?
Take care!

Still No Luck
Hi Frenchygeek,
I have no problem with voicemail (on the few times my phone connects).
I use SKTools for editing the registry. Sometimes I use a freeware register editor which can only be used from your PC - I can send you that if you like. I know alot of people use Commander (also Freeware) but for me these two programs are more friendly, and SKTools has lots of tweaks and other cool utilities.
My phone is the Atom Exec and there is no update at the moment for WM6 so I am stuck with WM5. I can not get my phone to stay connected for more than 5 minutes at a time. It drops the line over and over again and is really unusable (except for games and mp3s etc ... smile ....) I thought I might reset to factory settings and begin again with your instructions but I can't find the option to do a hard reset - do you know how to do that? I am very frustrated as it was expensive and it's useless to me as is. I asked the seller if I could exchange or upgrade it and I'm waiting for his answer. Maybe the Life with WM6 would do the trick. Anyway, I have had no service at all for about 6 hours although I have tried every trick in the book and then some. Are you using code 31026 or are you in a different region in the US? (I am in Virginia)
Thanks again for your help.
Susan

Hey,
To hard reset, you need to press the stylus in the reset hole at the bottom of the phone while you press on the on/off button. Keep it this way until you see a message on the screen, which asks you to confirm the hard reset by pressing the green and red button simultaneously.
I think that it will do the trick. My Atom Life works perfectly fine with T-Mobile. I'm in California and my Tel-Co number is also 31026. It shows up on the Auto Configurator screen ("Detected from SIM: 31026").
If it wasn't for the lack of voicemail notification icon, I would be happy. I'm tempted to reinstall WM5 and see if that makes a difference. But I read that WM6 is so much better than WM5, so I really don't know what to do. Support at O2 basically gave me the finger. They said their phones are intended for the Asian Market...
Anyway, the Atom Life is a more recent phone compared to the Exec. It's a little bigger, but the specs are much better. It's much more expensive though...(I paid a little over $800 for mine).
Have fun!

Hello Again FrenchyGeek,
I did a hard reset and put all the settings in that you gave me, reset the autoconfig to 31026, and things are much better. I still lose signal a few times every hour but it does usually recover quickly, although there are times when I have to manually search for the signal as the phone doesn't do the search itself.
I do need to do something about the battery, however, and will follow your suggestion. I use the phone as an MP3 player and the battery drains in a couple of hours.
It must be frustrating that no one can help you with the voice mail problem. My voicemail notification works perfectly. Wish I could help. If you can think of a way for me to search my registry for the right setting let me know and I'll give it a try.
I still don't understand why the O2 company is not more responsive to us Americans .... it's a big market for them to tap into.
Susan

Hi Cinamon,
Just got an idea for the problem you're experiencing.
Under Start->Settings->Connections, I have a program called Band Switch.
In there you can select your network type: Auto, GSM, UTMS
And you can select your Band: Any, GSM 900, GSM 1800, GSM 1900, UMTS 1900 and UMTS 2100.
If you have such a program, try to play around with the settings and see if it makes a difference. It's possible that you when you lose the signal temporarily the phone gets lost. If you force it to a certain band, then it might be more stable.
I don't know for sure, but it's worth a try.
Cheers

Hi Frencygeek,
I do have such a setting and I have repeatedly set it to 1900 (because that's what T-Mobile operates on) but it continually resets itself to tri-band. I wonder if anyone here can tell me how to make 1900 the default. I notice that it connects to GPRS but I have no phone service - although I can check my email and browse the web. In those cases I have to manually go into settings and tell it to connect to t-zones under my ISP. I think somehow it is defaulting to the YES OPUS settings of Australia everytime it loses signal, and I don't know how to direct it to my settings. Maybe I should try a new thread and see if anyone can help, although it does seem that support for those of us in the Western Hemisphere is sadly lacking.
As for your voice mail, I'm sure this is too obvious to suggest, but have you tried changing the notification type? Maybe a different ringtone or change to vibrate or play with that? Strange that is the one feature that works for me - but I certainly need it since no one can call me at least 50% of the time.
I do own an MDA and if I were not so hard headed I would use that ... but I'm having a hard time giving up as I do like the phone (and did spend $500 on it, although it came with extras like a miniSD card, bluetooth headset, etc.

Hello Cinamon,
Someone else in another thread suggested that I upgrade the Radio Rom to version 2.69.11 or 2.19.11. I have done some research and found that it should work with T-Mobile. The only problem is, I don't know where to find a radio rom that will work with my Atom Life and I don't know how to install it. I have read too many horrors stories about people "bricking" their phone after trying to flash their ROM. So, I'm a little hesitant, but I would do it if someone answer both my questions. Also, I don't know what version of radio rom I have. On WM6, System information looks different. My Radio version says: "AL1-KLNC-2.3.40CT-070424-2. I have no idea what that means.
Which brings me to my other suggestion for your problem. Maybe you could update your radio rom and things might just start working for you. Just a suggestion!

Hmmm .... I'm willing to try ... but how do I find an upgrade for my Radio Rom? I see there is an upgrade for the Atom Exec - in Chinise only. ;->
Any luck with voicemail?

Hi Again,
I have tried the band but still I lose signal much too often and it still takes forever to establish a connection again. Worse, it often shows the E in the top bar, which makes me think I have phone service, only to discover that I have only GPRS and have missed a bunch of calls. I contacted the person I bought it from and asked for an exchange - he does not sell the Life but I offered to pay the difference to upgrade to the Orbit, which has a quad band. I'm still awaiting his reply.
Any luck with your voice mail?
Susan

hi cin,
the o2 atom exec are only tri band gsm. i live in apac and had a similar problem over here when i bought a smartphone in the US. it was because carriers still prefer the lower frequency gsm as a default. coverage for the higher freq was spotty for me even when i forced a freq. check with t mobile

by the way, i have an atom exec and when i am in the US i am on cingular and have no issues with dropping. sorry.

Telus and MMS... It can be done!!... sorta

well, as the title implies, I have managed to get some of the mms features working on a telus titan phone
NOTE: as of yet I haven't been able to receive picture messages, but I can send them.
here's how I did it:
1. download then install the attached cab
2. under options -> advanced, then click the manual button and enter the following settings:
MMS Gateway: http://216.198.139.113
MMS URL: http://mmsfeplb01.int.eng.telusmobility.com:8088/mms
select which ever network profile you use for internet
and VOILA!!! half of the problem is solved... now if only someone could figure out how to receive them we'd be set, but I suspect that telus employs some means of the message being redireccted to their horrible online app to view the photos... which at present time, isn't displaying photos and they expire without me seeing them... good old telus, giving users the cutting edge while cutting out user support and features.
P.S. not too bad for my second post on these forums eh?

have you tried it using arcsoft mms and the same server settings?

dcd1182 said:
have you tried it using arcsoft mms and the same server settings?
Click to expand...
Click to collapse
Where can I get arcsoft so I can try it?

dcd1182 said:
have you tried it using arcsoft mms and the same server settings?
Click to expand...
Click to collapse
Haven't tested it yet, but I'll have it tested within the next few hours.

KazW said:
Haven't tested it yet, but I'll have it tested within the next few hours.
Click to expand...
Click to collapse
haven't been able to duplicate the results on arcsoft... I'm new to this whole MMS thing, is there anyway to run a trace and see how this program is doing what is does?

Well as you said it does work for sending, the receiving portion however, I don't believe you will be able to do it since TELUS' MMSC server is programmed not to forward MMS' to phones that have a specific user profile such as the P4000, instead is supposed to send you a net alert and have the pictures forwarded to telusmobility.com/snap.
Unless you somehow get someon to modify your user profile in the MMSC provisioning, there should be no carrier settings or registry tweaks that could help you out, unlike other carriers.
However, why don't you just log into telusmobility.com/snap, go to preferences and set it to forward a copy to your e-mail address. I assume you use e-mail on your p4000 and this will achieve relatively the same thing...
While we are at it, although it is much more convenient to naturaly MMS someone with ther telephone number, you could just e-mail them a picture to their phone, thus using your data plan and not having to pay 25 cents per picture message...
mms email address for telus phones: [email protected]
this should send it straight to a regular phone's wap browser and you just need to get the corresponding email address for Rogers, Bell and Fido

However, why don't you just log into telusmobility.com/snap, go to preferences and set it to forward a copy to your e-mail address. I assume you use e-mail on your p4000 and this will achieve relatively the same thing...
Click to expand...
Click to collapse
I've recently discovered that the e-mail forwarding function only works when receiving MMS sent from a Telus phone. MMS sent from other networks cannot be decrypted correctly so they're not forwarded to the specified email address.
The "save to album" also doesn't do anything. I've checked my photo album at https://photoalbum.telusmobility.com/index.asp . It looks like the site is still under construction or maybe it's just plain crappy. Nothing was saved there from my photo messages.
All and all, I'm very disappointed in Telus in handling (blocking) MMS. I'm searching for a working SMS2Email (or MMS2Email) services now. This way the person sending you the MMS can send it to your email instead. If anyone knows one that works in Canada, Please let me know. I really need to receive MMS somehow, and not on the crappy Telus Snap site (seriously, are they kidding?!?!?!).

Sorry to bump an old thread
This worked great for sending, but has anybody figured out a way to recieve yet?

I just installed it, used the telus server settings as described, but all mms keep getting rejected by server. I definitely double-checked the addys... anyone else follow these instucs with no joy?

chopsxxx said:
I just installed it, used the telus server settings as described, but all mms keep getting rejected by server. I definitely double-checked the addys... anyone else follow these instucs with no joy?
Click to expand...
Click to collapse
ya its not working for me too i have been busting my hump and flippin day lmao anyone know if there is new server information????
thank you very much in advance!!

doesn't work for me.
HTC S640
I can compose a text message and attach a small photo (20 to 50kb) and I get an out of memory error.
this program is very hard to use with a non-touch screen smartphone. Anyway to get it sized for a smaller screen?

i get the same error!!!! i can not get this to work any ideas i have followed everything in the OP!

Make sure you always have a subject or it will be rejected.

KazW said:
well, as the title implies, I have managed to get some of the mms features working on a telus titan phone
NOTE: as of yet I haven't been able to receive picture messages, but I can send them.
here's how I did it:
1. download then install the attached cab
2. under options -> advanced, then click the manual button and enter the following settings:
MMS Gateway: http://216.198.139.113
MMS URL: http://mmsfeplb01.int.eng.telusmobility.com:8088/mms
select which ever network profile you use for internet
and VOILA!!! half of the problem is solved... now if only someone could figure out how to receive them we'd be set, but I suspect that telus employs some means of the message being redireccted to their horrible online app to view the photos... which at present time, isn't displaying photos and they expire without me seeing them... good old telus, giving users the cutting edge while cutting out user support and features.
P.S. not too bad for my second post on these forums eh?
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I'm wondering if anyone here has tried these settings on Android. I can't make it work, and I've made sure to set a subject on the messages. I don't expect much of a response, but I thought I may as well give it a shot.

Chetebrown said:
However, why don't you just log into telusmobility.com/snap, go to preferences and set it to forward a copy to your e-mail address. I assume you use e-mail on your p4000 and this will achieve relatively the same thing...
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Because Snap doesn't work right. Never has. When the wife and I first got the HTC S720, a Telus tech tried to get her going on Snap... even pics HE sent to it never showed up. With mine, maybe 30% of pictures sent to me ever arrive at Snap, let alone get forwarded on.
Furthermore, viewing in Snap itself has always been an exercise in futility. The password is about 2,000 characters long; the only way to effectively enter it is cut-and-paste. The only way to get it is to have the server email it to you, and the last time I did that (after I flashed my phone and lost the password), the password *never* arrived. I requested it four times, and never got a response.
And IF you do get a long, the pictures you get there are tiny. My wife ended up returning the S720 and getting a KRZR, so she could do MMS properly... she sent me 1.3MP pictures that only ever showed up as QVGA on the Snap site.
mms email address for telus phones: [email protected]
this should send it straight to a regular phone's wap browser and you just need to get the corresponding email address for Rogers, Bell and Fido
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I've tried this with Rogers and Fido phones... the recipient gets a text message from my phone's email address, containing a string with the picture's filename, but not the actual picture.
Frankly, Telus's implentation of this is uttery broken and always has been. I've heard a dozen different "explanations" of why MMS won't work on their phones, and every one of them rings as bull$#!t. The most common one for them to give is simply that "no PDA-type phones support it", which I shoot down immediately with the fact that my Rogers Treo does it just fine.
When my wife's contract is up in another 16 months or so, I know she's planning to jump to Rogers so she can get a Blackberry and still do her picture messaging. Telus will lose a 20-year customer if they don't fix this issue; they will have NO chance of keeping her if they don't get MMS working. My contract will be up a year after that, and I won't be far behind her.

Hate to bother, but where is this "options" to put in the information. How do you get to it from the today screen?

Okay, trying this... but I get a "Not enough memory to complete this operation" message when I try to send even the smallest picture. I'm showing 51MB free RAM and 8.8MB free device storage memory...

yyguy said:
Hate to bother, but where is this "options" to put in the information. How do you get to it from the today screen?
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Look for a new "SMS" icon in your Programs... launch that, click Menu on the right softkey, then Options... go to Advanced tab.
There must be more info required there... maybe the OP could share his settings for Message Center and Email Center numbers?

HOLY CRAP, IT WORKS!!!!
Well, partly... like the OP, I can send, but not receive (yet). The Palm app doesn't want to run on my Omnia (I get the "out of memory" error), but an older Arcsoft install (PPCGeeksSprintMMS) does.
I followed the time-honored hack for that one to enable the server editing (HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\UI\EnableServerEdit -> change 0 to 1), then plugged the OP's server settings into the config:
MMS -> Menu -> MMS Configuration -> Servers -> tap the server name to edit -> enter full Gateway and Server Address entries listed above, Connect via: The Internet, WAP: WAP 2.0 (Port will change to 80).
Now, Arcsoft, at least this version of it, is pretty clunky and doesn't integrate quite as nicely as the Palm app - the Palm one actually re-retrieved the last couple weeks' worth of incoming SMS messages as well(!!). This one keeps a separate inbox that so far is extraneous.

Update: okay, it worked... like, TWICE. I tried replacing the clunky ancient version of Arcsoft with a newer version and I haven't been able to get it to go since. I've even done a hard-reset and reinstalled it all clean... went through a bout of not being able to remove the WM6_threaded app as well.
If the OP is still reading this... could you maybe post your related registry keys? Thinking there must be some other string that I need, something that's either incorrect or missing... *sigh*
So near, yet so far away...

o2 mobile internet problem - help needed

I bought a sim-free htc touch hd a few weeks ago, bought an o2 pay&go sim, added the unlimited web blot-on, and thought everything would be just fine. But I was wrong.
It worked fine on the small number of occasions I used it before yesterday.
Since I added the web bolt-on, the automatic connection settings no longer work and I get the following message every time I try to set up the data connection:
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again.
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Other than trying the automatic connection setup feature a few times, I've also tried manual settings. Currently my settings are as follows:
Modem selected: Cellular Line (GPRS, 3G)
Access point name: mobile.o2.co.uk
User name: O2web
Password: some 16 digit long network automatic password
Domain: no value entered
Advanced settings:
TCP/IP: Use server-assigned IP address
Servers: Use server-assigned addresses
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Click to collapse
I've tried using a different username and password, same the ones listed on most setup guides.
I've tried entering a manual DNS, and Alt DNS server address under advanced settings.
I've tried setting up the connection from scratch.
And I've tried doing a soft reset followed by restoring it to factory settings.
Currently I am using ROM version 1.14.4005.3, and have nothing else installed on the device. I do not currently have access to anything other than a mac, so cannot use any windows-related troubleshooting devices.
Absolutely anything you could suggest would be great. Rang o2, but they were unhelpful. Thanks chaps.

iamelegy said:
I bought a sim-free htc touch hd a few weeks ago, bought an o2 pay&go sim, added the unlimited web blot-on, and thought everything would be just fine. But I was wrong.
It worked fine on the small number of occasions I used it before yesterday.
Since I added the web bolt-on, the automatic connection settings no longer work and I get the following message every time I try to set up the data connection:
Other than trying the automatic connection setup feature a few times, I've also tried manual settings. Currently my settings are as follows:
I've tried using a different username and password, same the ones listed on most setup guides.
I've tried entering a manual DNS, and Alt DNS server address under advanced settings.
I've tried setting up the connection from scratch.
And I've tried doing a soft reset followed by restoring it to factory settings.
Currently I am using ROM version 1.14.4005.3, and have nothing else installed on the device. I do not currently have access to anything other than a mac, so cannot use any windows-related troubleshooting devices.
Absolutely anything you could suggest would be great. Rang o2, but they were unhelpful. Thanks chaps.
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Those are the O2 contract settings. PAYG settings are different and one will not work with the others' settings. You'll have to scoure the O2 website to find the manual settings for PAYG (or PAG as O2 calls it).
A word of warning, however, after just coming off P&G and onto contract, and thus knowing the limitations of both, your mobile web with P&G will be severely crippled.
Unless O2 have changed their settings on the server side, the only web program that will work will be Opera. Email client and youtube won't work as P&G is limited to port 8080 (HTML) only...
This is something that really annoyed me when I was with P&G because I couldn't use my mobile's email client because it just could not connect.
sorry, rant/warning over! Summary: you need P&G specific settings, you can find them (eventually) on the O2 website - keep trying makes and models until you find one that gives you the manual settings (I can't give more help than this as I had to do the exact same thing myself!). HTC auto-connect wizard only has contract settings in it. Also be warned that potentially only Opera will work once you get the settings!

chaosdefinesorder said:
Those are the O2 contract settings. PAYG settings are different and one will not work with the others' settings. You'll have to scoure the O2 website to find the manual settings for PAYG (or PAG as O2 calls it).
A word of warning, however, after just coming off P&G and onto contract, and thus knowing the limitations of both, your mobile web with P&G will be severely crippled.
Unless O2 have changed their settings on the server side, the only web program that will work will be Opera. Email client and youtube won't work as P&G is limited to port 8080 (HTML) only...
This is something that really annoyed me when I was with P&G because I couldn't use my mobile's email client because it just could not connect.
sorry, rant/warning over! Summary: you need P&G specific settings, you can find them (eventually) on the O2 website - keep trying makes and models until you find one that gives you the manual settings (I can't give more help than this as I had to do the exact same thing myself!). HTC auto-connect wizard only has contract settings in it. Also be warned that potentially only Opera will work once you get the settings!
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Thank you so much. I may love you. In a non-gay way. Anywho, I've found out how to do it. It's extremely simple now that you've pointed me toward the problem.
Go to Settings > Connections > Manage existing connections
Then under the 'Modem' tab, edit your connection.
All you have to do is change the access point name from 'mobileweb.o2.co.uk' to 'payango.o2.co.uk'.
Very simple.
And thanks for the warning about the limitations. I might take that up with them, since it is not mentioned when purchasing the web upgrade or sim. I'll test it out first though.

iamelegy said:
Thank you so much. I may love you. In a non-gay way. Anywho, I've found out how to do it. It's extremely simple now that you've pointed me toward the problem.
Go to Settings > Connections > Manage existing connections
Then under the 'Modem' tab, edit your connection.
All you have to do is change the access point name from 'mobileweb.o2.co.uk' to 'payango.o2.co.uk'.
Very simple.
And thanks for the warning about the limitations. I might take that up with them, since it is not mentioned when purchasing the web upgrade or sim. I'll test it out first though.
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It's a general thing with PAYG really, telcos want you to have contracts - make more money from you that way! all PAYG SIMs go through proxies for mobile web connections, and almost all the PAYG proxies are limited to 8080 only.
Then again, it sounds like you didn't use the proxy settings so we'll see what happens w.r.t non html usage!
When you get a chance, could you please have a play with trying to use Gmail on IMAP and/or the YouTube and/or weather panel and report back whether it works or gets timed out? I'd really like to see how you get on!

As I already have many phone contracts in the family (that I'm paying for ), I got one of those o2 simplicity 30 day rolling contract things, the cheapest one for £10, then added £7.50 web bolt on, that lets you do whatever you like (you tube, mail etc all works fine), I thinks its also 150mins and 300txts.
Tmob do one as well that I think £20 for more mins, Unlimited txts and free web (special offer at the moment). It is a better deal than the o2 for only £2.50 more, but I have better o2 reception where I am, and also they use the Edge network.

chaosdefinesorder said:
When you get a chance, could you please have a play with trying to use Gmail on IMAP and/or the YouTube and/or weather panel and report back whether it works or gets timed out? I'd really like to see how you get on!
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OK, I've played about with these a bit, and they seem to be working fine. Weather works perfectly, as does my Gmail account on IMAP.
The youtube application is extremely slow, but I'm assuming that is more general, than a specific PAYG problem.
As I already have many phone contracts in the family (that I'm paying for ), I got one of those o2 simplicity 30 day rolling contract things, the cheapest one for £10, then added £7.50 web bolt on, that lets you do whatever you like (you tube, mail etc all works fine), I thinks its also 150mins and 300txts.
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I've got their 'Your Country' SIM pack, which is purely top-up, but they deduct the 7.50 form my credit each month. It's great for me, since you get free minutes for calls to overseas whenever you top-up - damn useful for an Irishman.
Can't afford 20 pound every single month unfortunately. Student life (ignoring the fact that I managed to get a HD).
Thanks again chaps.