Related
Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers
Could you please tell how you hard reset your device? What version is your ROM?
I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers
It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!
Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.
Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????
Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.
I just flashed my girls 8525 and her joypad, softkeys, phone keys aren't responding anymore. They were responding at first, so I just figured a hard reset would do it. But it's still not working. The top message and IE button works though. Also, when I slide the phone open the softkeys there work. I can't even hard reset the phone.
Can you Reflash the phone? Maybe just a bad install.
chipsxj said:
Can you Reflash the phone? Maybe just a bad install.
Click to expand...
Click to collapse
Did that already...still not working
I think my phone is having the same problems as yours.
None of the physical buttons on the bottom of my phone are working. My scroll wheel works fine, as do the Power, Comm, and Camera buttons, and all on-screen "buttons" work, but it's like the bottom group of physical buttons on the phone are not responding. It's been somewhat intermittent, but now they're basically not working at all. I can't even hang up the phone with the End key, or activate the dialing pad with my Phone key.
I had done all of the WM6 Cingular upgrades from the Cingular website, and it seems my problems started shortly after that.
Just this morning, I ran the "Clear Storage" command, and now my system is running WM6, Build 18128.0.4.4, ROM version 3.62.502.3, ROM date 10/11/07
Have you tried flashing back to the ROM you had before that was working?
If it is not ROM related.......I would fear some hardware issue exist.
Can you go into the button settings under settings and reassign the button functions?
I'm downloading the ROM from HTC right now @
http://www.america.htc.com/support/8525/software-downloads.html
Will see if that fixes it, then I guess I will have to figure out where the previous ROM versions are archived, and download/install previous versions if this doesn't fix it.
Under the Button settings - the only 4 buttons that it allows you to reassign are all working fine. It's only the buttom cluster of buttons below the screen that are being "tempermental".
Oh - I'm fairly certain it's not hardware related because I can reset the phone, and push the Phone button, but then it quits working. It's like the buttons aren't being released / activated after the first time they're used.
Hopefully the ROM reinstall will fix it...
I'm having the same problem. All soft keys work for a sec after SR but go dead. I don't think it's rom based because I have HTC WM6 Rom, and all my troubles started after I put Pointui on my TYTN. I've Hard reset once already, might have to do it again. Anyone have any ideas why this is happening. I also get occasional white screen, again none of this happened before Pointui.
I get the occasional white screen, and I've never installed the Pointui that you mentioned.
Well, I just reinstalled the current HTC official ROM for the 8525, and without installing anything else, my buttons are still intermittent. I think it's the version of the ROM since the device is essentially "clean", correct?
The buttons seem to consistently function properly ONLY after I roll the scroll wheel. It's most definitely a software glitch.
edit to add: while randomly navigating around, I got the White screen.
Well, I've been on the phone with HTC, and AT&T's warranty department, and was basically told I could shove the phone up my a$$. What a POS operation.
Since my phone is out of warranty, they said if I wanted to do an "Out of warranty exchange", I could politely hand them $497, and they will joyfully ship me a replacement REFURBISHED phone. WTF!?!
In speaking with the warranty repair department, they said they would be HAPPY to take a look at it, and evaluate the problem, and call me with an estimated cost of repairs, of which the absolute minimum cost I would incur would be to the tune of about $129 - I was so appalled, I didn't write down the exact price. I told them I am 100% unwilling to give them money to fix a problem that I feel their software created, politely said goodbye and hung up the phone.
So, I'm essentially stuck with a phone that HTC / AT&T broke via their WM6 ROM update, and they're not willing to do anything (for free) to fix their mistakes.
My phone has suffered NO water damage, and no physical damage.
I did a ROM reinstall this morning, I did a hard reset (pushed the two dash buttons on the bottom cluster and held in the stylus reset button), and the only way I can make the cluster operate is to roll the wheel a few times, and then the buttons work (at least for one or two clicks, and then I have to roll the wheel again).
What a joke.
So, I guess I have to figure out how to revert to a previous WM5 ROM. Is this possible?
Everyone here is getting the same errors as me...the occasional white screen and so on. I've never tried scrolling the wheel to make the buttons recognize. I just hit the power button -> sleep mode -> power button and the buttons work again for a short time. LUCKILY phone is still in warranty and AT&T will ship me a new one <3 Buisness care...I'm thinking it's not software related because I installed schap's windows 6, on every last one of the hermes I've came across(About 10). Something might just be wrong with these hermes.
I have same problem with TYTN.... and what to do???
Okay - I bought a new phone over the weekend. As a last effort to fix the phone, I decided to google my problem, and I actually found the solution in the first link I clicked on. I feel pretty stupid, actually.
Slide your keyboard open, and look at the backside of the screen. The phillips screw at the bottom left of your screen - try loosening and/or tightening that screw. Mine was loose, so I had to tighten mine. My wife dropped my phone a week after I bought it (well over a year ago), and I guess the screw eventually worked itself loose.
My button pad now works like it should.
Guess I'll be taking my new phone back to the store and just keeping the 8525.
Did someone knof will that repair if i downgrade WM6 to WM5?
same thing is happening to my X01HT, wheel then it works for a few times and then it stops agian, wtf!?
WM5 downgrade did not resolve front buttons problems
ivanish said:
Did someone knof will that repair if i downgrade WM6 to WM5?
Click to expand...
Click to collapse
I have had the same problem for quite a while now. I upgraded from the official WM5 that came with the TyTN to the official WM6. After a while the buttons on the front started to be intermittent. As well as the memory card "disappearing" and QWERTY keyword randomly dying (resulting in display fixed to landscape mode), both resulted in a hard reset to resolve. Anyway, to cut a long story short I contacted HTC who said they would repair the problems under warranty (as it was still in warranty) but due to my very misfortune the device suffered liquid ingress THE DAY BEFORE I SENT IT OFF!!! Thereby voiding the warranty (as notified by HTC after inspecting the device).
So, I would have to sort this out myself. I tried various unofficial ROMs, all of which work "for a while" (maybe a day or two) and then go back to being intermittent, and then not working completely. I have also used a WM6.1 ROM which seemed to work for a lot longer, but then stopped working just like the rest.
As of today I finally downgraded from WM6.1 as I was reluctant to do so before as I love some of the new features of WM6.1. But I took the plunge to see if it would resolve the button problem, as it was becoming a pain not having those buttons working. And the answer is........NO! After just a few minutes of me setting the device up the buttons ceased working.
I find the problem quite strange. I am a computer professional with an electronics background, and I am not convinced the problem is either software or hardware related (i.e. I am not convinced which is the problem). I have dismantled the phone on two occasions and all connections are connected perfectly. I have changed the ROM numerous times and tried different version of WM but all to no avail. One of HTC's solutions is to check whether a button is stuck, but all buttons are fine.
I have recently purchased Tomb Raider for Pocket PC, and within that game I have on numerous occasions "lost" the front buttons (on the occasions that the buttons were working). I happen to play about with other buttons, and after pressing the Comm Manager button all the front buttons returned to working order (but then they would stop working again shortly after). I tried this numerous times in Windows Mobile (6.1) when the buttons ceased working and it did not resolve the problem, however it still does in Tomb Raider.
After downgrading to WM5 I have noticed that with every power on and power off all the buttons and lights works correctly (in WM6.x if the buttons had ceased working then the lights would remain on even when in standby). So, it would appear in WM5 you can restore the buttons functionality by pressing the standby button twice (once to turn it off and once to turn it back on).
So, I am puzzled. Is it hardware or is it software? Any ideas? Is it a driver issue? Is it not informing a chip somewhere to power up the buttons? Is it a loose connection? Who knows? HTC certainly will not tell me (obvisouly because they want me to pay for them to repair it).
So, any ideas?
Adam
BTW the memory card problem and QWERTY keyboard problem were resolved by using an unofficial ROM.
Check that the "ok" button next ot the jog wheel is not stuck. Seems mine is, need to open the phone up and fix it.
I actually do not have problems with the D-pad but I'm getting problem with the Answer(green) and Hang Up(red) button...
Anyhow... anyone has a solution since then?
similar problems
hi i thought i would join this discussion as i have been having similar problems with my tmobile vario 2. i had it for a year with no problems and then the day i upgraded it to an orange tytn II the bottom buttons stopped working. i have taken the whole phone apart to check connections and everything seems fine and when i put it back together the buttons work fine for about a minute and then stop again. i have been tearing my hair out, i still have the original wm5 installed that came with the phone and before it stopped working it had been kept very well and not been knocked or dropped or anything. All the buttons on the top and side and the control pad and center button at the bottom work the only buttons that dont work are the 6 at the side of the control pad which pretty much renders the phone useless as a phone.
IF ANYONE SOLVES THIS PROBLEM OR HAS SIMILAR EXPERIENCES PLEASE CONTACT ME!!
Hi!
I received my Touch HD on friday (German version) and I was initially very happy with it (no dead pixels, etc.) However, after playing around with it, synchronizing with the PC, etc., it started acting stranegly somtimes: the volume screen would come up without any apparent reason, it was not responsive, and so on.
Finally I discovered, that the "volume down" button is defective: sometimes it's not working at all and sometimes it's stuck at the pressed state, which, of course, renders the device unusable. Removing and reseating the battery cover did not help, neither did a hard reset (which was only possible via software, because the combination vol up + vol down + power doesn't seem to work either).
Obviously, my device is defective. Great... so time to get a replacement - after only 2 days! Nice build quality - congratulations HTC!
Regards!
I have not this problem ....
MHoefler said:
Nice build quality - congratulations HTC!
Regards!
Click to expand...
Click to collapse
judging the entire assembly line/company based on one device is naive. if you disagree, you can try to find me a company makes products of this sophistication (cars, electronics, whatever) that has 100% quality.
one suggestion is to do a hard reset (volumn up and down button pressed simultaneously, when reset msg comes up, press volumn up). and use it for a couple days before you install or modify any settings. then you will know if it's the device or a crappy program that messed up your phone.
Hard reset doesn't work on my device - probably because the volume down key doesn't work? There is, however, a way to trigger a hard reset per software, which I did. The problem still exists unfortunately. So it's definitely a hardware problem. The device has just 3 buttons and already one of them doesn't work - I would call that disappointing...
Strange thing is, that sometimes it works normally and I was hoping the problem just went away. But suddenly, the button is stuck again or doesn't work. I've sent the phone back to the dealer and I'm asking my money back. I don't want to risk that it's beeing sent in for repair which could take weeks and maybe they don't even fix the problem...
Regards!
MHoefler said:
Hard reset doesn't work on my device - probably because the volume down key doesn't work? There is, however, a way to trigger a hard reset per software, which I did. The problem still exists unfortunately. So it's definitely a hardware problem. The device has just 3 buttons and already one of them doesn't work - I would call that disappointing...
Strange thing is, that sometimes it works normally and I was hoping the problem just went away. But suddenly, the button is stuck again or doesn't work. I've sent the phone back to the dealer and I'm asking my money back. I don't want to risk that it's beeing sent in for repair which could take weeks and maybe they don't even fix the problem...
Regards!
Click to expand...
Click to collapse
i am not sure if the software-triggered reset is a true hard reset or it's just a merely storage erase. may be it is. but i dont' know.
in anycase, yes it is disappointing, can you do an exchange with the vendor? that may be the best route and simplest for now, rather than risking it to fix it yourself.
Hello all,
I've been reading this forum for a while but only now decided to ask for help.
I am one of those unfortunate htc users who got the "camera problem".
I've bought my Oribit2 of ebay and first it was working fine with all the functions etc. Then i started upgrading it, flashed hardspl, new ROMs, radios... at some point camera stopped working. Not sure exactly when, cause i have tried several different ROMs and radios before even noticing that something was wrong. At that point i had c_shekhar's ROM installed.
I started reading more on the problem and tried to flash original ROM/radio or other ROMS and radios but nothing helped. Camera was still not working with error "Unable to capture photo. Unable to get frame data from camera device." or something like that and VERY slow response in camera.exe.
I've seen same problem in many different threads on different forums, mostly it's been an issue with incompatible Radios and was fixed by reflashing but also, in many cases ppl had the same as i do - camera not working and flashing doesn't help.
So, some solutions appeared:
- taking out battery for 15 mins, fixed camera for some ppl.
- installing Nadavi camera fix and/or uninstalling afterwards
- deleting all camera.* files from windows and installing Nadavi camera etc...
Well, i've tried them all. Nothing worked. The trick with taking out battery partially worked once: i've flashed original O2 WM 6.0 and took out battery for about 30-40 mins. After putting it back - voila camera working as it should be, no lag, no error. I'm happy! NOT.
Of course i immediately decided to flash some better ROM cause original is crap. After flashing - camera dead again and this time even taking out batter for more then an hour didn't do anything.
Trying trick with nadavi camera fix proved to be partially working or at least a good step in right direction:
lag went away, i could operate the camera program, switch from back to front camera(which was working fine btw) and even capture videos...
well... kind of. In preview the image is all fuzzy, just coloured line and noise, impossible to see the image, only some parts of it.
But it was clear that somehow, when using back camera, the image was a mix of a rear and front cameras! I mean i can't see clear picture,
but if i move my hand near one of the cameras i see changes in image(it's still mostly coloured noise).
All this is weird isn't it?
After evaluating everything, it makes me think that it's not a hardware problem, but really a configuration problem.
Looks like there is small flash memory in camera device, or some another way to keep camera initialization and it does not depends on radio or ROM.
Now, seeing that some ppl were able to fix the problem while installing original rom, or installing Nadavi camera fix or both, makes me think that under some
specific conditions these internal camera settings can be reinitialized.
While browsing net, looking for answer, i have found this :
Some of us had problems with Htc devices recognizing the on board camera after installing new ROM's.
It has been my technical opinion and observance that this problem can accrue when you manually put the devices into bootloader mode and don't press the camera and power buttons together along with the reset button correctly.
Once this damage is done you will have to reinstall the ROM radio files via uploading a manufacturer ROM to your device that has the radio ROM packaged along with it e.g. "HTC sprint beta ROM".
To avoid this I suggest always letting your PC force your device into bootloader mode. Because even the best of us might not mash the keys just right causing your ppc to forget all of it's configured camera associations.
Click to expand...
Click to collapse
HERE
http://www.howardforums.com/showthread.php?threadid=1396410
Well, this guy seems to agree with me that it's camera settings problem and there must be the way to fix this.
Well, again, i have tried installing original ROM and radio again, with no luck(even tried different combinations of nadavi fix , taking out battery etc...)
So, now, i believe, what we need is someone who knows a great deal about programming mobile devices and drivers for camera in particular to try and
produce some kind of a software that can reinitialize these camera settings(this is if this theory is correct).
Since my phone was bought off ebay, i have no guarantee and cannot send it back for repairs.
Does anyone know the right person who can do this? Or maybe some other solution to fix the camera?
I'm in the same situation. I was using udk 4 or possibly 5. One day I noticed the camera didn't work. I still had an icon for in under programs and the default button turned it on. Since then I have tried newer roms and several radio roms. I have no icon for camera under programs and the camera button on the phone just loads the camera album.
Can anybody help us?
Many Thanks
Dan
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
I have tried that radio.
the same story. radio is murata
will try to go this hell route - nadavi camera and stuff
Ive been on this all day now. Nothing I have tried has made it work. I'm on the original rom from o2 now and it's going back to the shop tomorrow.
Can they tell if i've put 3rd party roms on the phone? If so is there anything I can do to "re lock" it?
Cheers
Dan
Maniakaz said:
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.
cheers
Andrew
Click to expand...
Click to collapse
not in all cases
i have a camera problem too...what is the answer?
Same problem for me, Camera not working any more
I was using M-Amine 2 ROM and camera started malfunctioning, (the first days was alleatory, and I arrived to fix it restarting camera or taking pictures two or three times, until finally the problem becomes definitif...)
I tested other roms (c_shekar, 3VLIT, Nadavi fix, and other radios...even original ROM....come back to c_shekar....with some small changes, but finally retour the same problem "unable to capture frame...".
Today I have reinstaled again Original latest French ROM, at the begining camera doesn´t worked, but suddenly It has come back again. Up to now still working after many resets and tests. I will keep you informed, I plan to come back to c_shekar, after some days of testing with original ROM.
it can be fixed with original rom
find my other post how to get ROM's with needed language.
b.r.
Alexandar
I have an O2 Orbit 2 as well.
I recently noticed that my camera isn't working anymore.
About 1 month ago I installed Core Player 1.2.4 and since then I had a lot of issues with the card. Folders starting disappearing, corrupted SD etc. Sometimes only some recent folders disappear.
However, most recently I discovered that the camera does not work anymore. Pressing the snapshot button doesn't start the camera. While the buttons do light up when the camera button is pressed (suggesting a software issue) the camera does not start. If I go into the Programs folder and start Camera, it starts. But when I press the camera button to take a picture, it goes upto the point that it makes the focus sound, the two framing aids (that look like a split square) turn green but that's it. No photo is taken. Camera however seem to work, everything looks ok through the camera but it just doesn't take photos/movies anymore.
I haven't installed/upgraded anything, I have the original rom.
I have tried to take out the battery for 30+ mins but the same issue happens.
It definitely looks like a software issue, either by a software that corrupted files (I suspect Core Player) and/or flash corruption issue (however I haven't got any software to tinker with the flash and haven't tried boot mode or whatever, just normal on/off).
Small update: I just noticed that altering the camera settings to "Half press" instead the "Full press" makes the camera take pictures.
However, returning again to "Full press" the camera doesn't take pictures again.
So a temporary fix is to set to "Half press" but even so, the camera application does not start when I press the camera button.
Can anyone please help?
hi, I have an old Polaris and 3 days ago upgrading from WM 6 to WM 6.1, causing the both cameras (front and back) to not respond although the screen still shows the numbers and stuff on touch screen that shows cameras are working fine, BUT pointing both cameras anywhere doesn't change the black view that's been displayed since the camera is turned on. weird. but when pressing the camera button, the picture taken is properly shown. I tried both camera (front and back), both produces normal photograph, but why the black screen?!
on top of that after the upgrade, touch screen has turn rigid that it's very hard to type. I have to play with the angle of touching the pen to the screen or else, the screen will just get stuck with whatever it was doing before.
any solution? please advise thanks.
Camera working but no Picture Monitor Screen
This may help you Bulukaki
I have a HTC P3650 allready with the WM6.1 upgrade
I downloaded today the factory update for picture quality, "Hot fix for Touch Cruise photo quality issue" from the HTC download site
After this upgrade , I was no longer able to monitor the picture of the camera on the screen. Just a black screen but with all the camera functions.
The camera was still able to take a picture, the picture showed up only after exposure on the screen. Similar to BULUKAKI`s problem
So my picture quality was not that bad prior to the photo quality upgrade and I removed the update from settings/system/remove programs and did a soft reset and the camera was again functioning as it should. Having said that, you may check wether or not the "Hot fix for Touch Cruise photo quality issue" was allready installed prior to your WM6.1 upgrade.
Maybe simply uninstall "Hot fix for Touch Cruise photo quality issue" will do the trick
Hope this helps
Hi there,
I hope to find someone helping me to solve my "little big problem" :
when a call comes in, and my treo usually vibrates in interval, (i mean it vibrates, stops, and vibrates again) it keeps vibrating until i accept or decline it.
it is not a hardware issue, because it does vibrate with interval when receiving a new sms.
it cannot a slightly problem with the software, because the problem exists too, after a hard-reset is done.
the problem was solved ago, when changing the ringtone, but after it came back, no change in the preferences solved my problem, and i began to get frustrated...
the palm support told me to send my palm to their service center, but my palm is bought new at ebay, so i cannot verify the date i bought it...
i think, because the problem was solved once, it can get solved twice within software, but how?
maybe if i would reflash the windows mobile system... actually it is original, no flash was done on the device.
when reflashing it could solve my problem, it would be great, if someone could help me flashing it, because i never flashed a winmob device...
i would need a original untouched ROM, if possble too...
or does someone have another idea? please help me!
Quite a bit simpler than that. All you need to do is a hard reset.
Remeber to backup everything you want. I would suggest activesync, or if you have sprite backup, backup everyting except sysem settings (documents and contacts, appointments...)
Once it is all backed up, simply hold down the red button on the front. While holding the red button, use stylus to reset phone. Then it will say reset? Press up on d-pad and you will be set.
Nope, srry... like i allready wrote: "it cannot a slightly problem with the software, because the problem exists too, after a hard-reset is done."
i allready did a hard reset, and the problem is still there...
Any more Ideas?
Now, (20.04.) the Treo's LED does not light up, when connected to charger.
Sollution!
Okay, finally i got a sollution without reflashing the device!
The combination with HookMGR (nedded for next)
And VAlert 2.21 let me configure the vibrating problem...
So, it's running all fine now
Love Palm! Love Treo!
vAlert 2.21 Download Location
Do you have a download location for vAlert 2.21? I have a Treo Pro that I am trying to reconfigure the length of time it vibrates. It stays on continually when I receive a phone call and it is really loud in meetings.
Thanks.