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I've had the Nexus since it's release last month and noticed some dust particles under the screen at the bottom left had corner.
After searching and reading a few thread on XDA and other forums it's clear that i'm not alone and the problem has become a lot worse over the past week with a cluster of dust gathering in the corner and a lovely sprinkling of dust across the whole bottom of the screen.
Now i've spoken to HTC UK on the phone who have arranged to collect the unit with a turn around time of 5 working days. All well and good however... I've rooted and updated the ROM to Cyanogen's 5.0.2. Now I understand that this voids your warranty so wondered what to expect one the HTC guys get a hold of the phone and figure this out?
Deano1889 said:
I've had the Nexus since it's release last month and noticed some dust particles under the screen at the bottom left had corner.
After searching and reading a few thread on XDA and other forums it's clear that i'm not alone and the problem has become a lot worse over the past week with a cluster of dust gathering in the corner and a lovely sprinkling of dust across the whole bottom of the screen.
Now i've spoken to HTC UK on the phone who have arranged to collect the unit with a turn around time of 5 working days. All well and good however... I've rooted and updated the ROM to Cyanogen's 5.0.2. Now I understand that this voids your warranty so wondered what to expect one the HTC guys get a hold of the phone and figure this out?
Click to expand...
Click to collapse
You should post this question in one of the other dust/warranty threads (I suggest mine). Anyway, I'd flash back to stock ROM if I were you, and then cross your fingers.
I sent mine back in with an unlocked bootloader for the dust issue. They exchanged it with no issues.
Ok so you'll have guessed my next question already.
Does flashing back to stock ROM remove any sign of it ever been flashed? e.g. remove the lock icon on bootup? and where would I fijnd the stock ROM?
Carloswithac said:
I sent mine back in with an unlocked bootloader for the dust issue. They exchanged it with no issues.
Click to expand...
Click to collapse
Great news? What was the turn around time? I'm not sure how the hell i'm going to cope without my Nexus for anything up to 7 working days!?!?
Carloswithac said:
I sent mine back in with an unlocked bootloader for the dust issue. They exchanged it with no issues.
Click to expand...
Click to collapse
Maybe because it's just a hardware and no software issue
If you got a software issue and you're rooted: no replacement
Deano1889 said:
Ok so you'll have guessed my next question already.
Does flashing back to stock ROM remove any sign of it ever been flashed? e.g. remove the lock icon on bootup? and where would I fijnd the stock ROM?
Click to expand...
Click to collapse
Nope... no way to relock the bootloader atm. The padlock will still show if they turn it on. So far they've been good about replacing phones with the dust under warranty (I'm assuming because it's prevalent enough). But technically they could deny a warranty claim according to their warranty provisions.
Still on topic about warranties and dust....
I called in, they said they would do a swap.
Do I have to send in the phone AND accessories, or just the phone?
-Please dont be the accessories...Headphones broke, lost the sleeve..-
Edit- I didn't tell them my bootloader was unlocked, haven't authorized the card yet, either. I'm waiting until tomorrow.
Will they deny my warranty claim?
Some people say they will, others say they won't!
its very confusing...
urfavoriteemo said:
Still on topic about warranties and dust....
I called in, they said they would do a swap.
Do I have to send in the phone AND accessories, or just the phone?
-Please dont be the accessories...Headphones broke, lost the sleeve..-
Click to expand...
Click to collapse
Its usually always just the phone. I know with tmobile, they make you even take out the battery sd card and sim card.
McFroger3 said:
Its usually always just the phone. I know with tmobile, they make you even take out the battery sd card and sim card.
Click to expand...
Click to collapse
Oh, that's very nice to know.
I just noticed the dust problem about two weeks ago -_-
I was thinking "Haha, no dust under my screen!" All of a sudden, phone goes off, and there's a few particles ..in the middle of the screen..
i just now fell victim also , will they replace it with a little dust or something significant? i just peeped a small strand of hair on the top part of the screen.
Any way to prevent or minimize the amount of dust entering???...Would a Screen Protector help?
KlanXX said:
Any way to prevent or minimize the amount of dust entering???...Would a Screen Protector help?
Click to expand...
Click to collapse
As I stated in the 2nd post... check my original thread regarding the dust issue. It's MANY pages long, but just search for threads I started in this forum and you'll find it easily.
There's a technique that I suggest in which you use a hairdryer to heat up the screen thoroughly then push with a moderate/heavy amount of force till the screen clicks and reseals properly. It's worked for me and numerous others...
Hi all,
About 2 weeks ago I noticed the bottom left of my screen would activate by itself repeatedly. This mostly seemed to happen when I was trying to type something. It carried on for a while so tonight I flashed a romkitchen rom (2.3.3) (I was on 2.2.1 before), thinking it might be a bug in the system somewhere. Well the problem is still there and I;ve discovered it's always that same corner of the screen that does it no matter what orientation I have it in. I can't even sign into the market at the moment because it makes it impossible to type and the screen ends up freezing until I press the home screen.
Is there anything this could be other than a hardware issue? I did a full factory reset etc during the flashing process.
If I need to send it back would I need to flash it back to stock? I bout my phone from O2 in the UK, where can I get the correct firmware? samfirmware has loads but how do I know which one I need?
Thanks in advance!
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
ROFLMAO
That is by far the funniest thread title I've seen on here yet
It does sound like a hardware issue though.
Hehe....nice title
Sent from my GT-I9000 using XDA Premium App
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
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Click to collapse
simply THE BEST title so far!!!! cant stop laughing here!!!!.....sorry
Yeah I agree with the person who suggested it was a hardware issue. Always worth getting someone to check it out for you
Tell it to stop or it will go blind.
let him touching if it gives him pleasure.
Hahahahahahahahaaaa!!!!
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
is it happening only while phone is being charged or all the time?
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
Click to expand...
Click to collapse
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
rizzy123 said:
is it happening only while phone is being charged or all the time?
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Click to collapse
It happens at random. Sometimes it works fine. Not related to being plugged in though
I know someone that had the same issue, though it was with the Vibrant (not i9000m). He sent it to samsung, but it still has the same problem, though not as frequent. I haven't seen him in a while so I'm not sure if he ever got it resolved...
sixshot84 said:
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
Click to expand...
Click to collapse
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
FuryriderX said:
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
Click to expand...
Click to collapse
I'll see how it goes with the protector off. I think my screen is failing though as now on occassion the screen will completely freeze and I have to put it to sleep and wait a few minutes for it to start working again.
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
this is so true
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
sixshot84 said:
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
Click to expand...
Click to collapse
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
beardedwonder said:
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
Click to expand...
Click to collapse
Think that's what I'll have to do then. Hadn't thought of using Kies, thanks for that. I'll whack a stock 2.1 rom on there and see if it will update to 2.2 through kies.
DMD9 said:
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
Click to expand...
Click to collapse
Thanks, it's a bit unclear which one is what. I'll look into it a bit more.
P.S. how does the multi-quote work on here. When I select the threads I want to quote and press post reply nothing happens
There are dust under my phones digitizer. I don't know where they come from. I'm not in a dusty place. And there is no way to go into there. Whatever does anyone having this issue? If it will be getting more i'll give the phone to warranty to clean the dusts but i dont want. Because it will stay there at least 2 weeks
same problem ..
andreas__ said:
same problem ..
Click to expand...
Click to collapse
It's so frustrating... I don't want to use the phone with the dusts...
Is there any way that I can damage my phone to get a new one, (not fixing this) by insurance and seems like it was accident or something that doesn't involve me and cover the insurance?
I know I can put it under a car but do you guys have some better idea?
kiiiiiid said:
Is there any way that I can damage my phone to get a new one, (not fixing this) by insurance and seems like it was accident or something that doesn't involve me and cover the insurance?
I know I can put it under a car but do you guys have some better idea?
Click to expand...
Click to collapse
This is illegal by every means and shouldn't be done.
Sent from Galaxy Note 3 SM-N9005
kiiiiiid said:
Is there any way that I can damage my phone to get a new one, (not fixing this) by insurance and seems like it was accident or something that doesn't involve me and cover the insurance?
I know I can put it under a car but do you guys have some better idea?
Click to expand...
Click to collapse
Microwave! Then when it explodes, we can all laugh at you
Google "does it blend note 3"
Some good ideas will appear
celderic said:
Microwave! Then when it explodes, we can all laugh at you
Click to expand...
Click to collapse
Ha ha ha ha ha:laugh:
kiiiiiid said:
Is there any way that I can damage my phone to get a new one, (not fixing this) by insurance and seems like it was accident or something that doesn't involve me and cover the insurance?
I know I can put it under a car but do you guys have some better idea?
Click to expand...
Click to collapse
There are multiple ways, but good luck getting anyone to help you with this cause it's fraud. Don't do it. Why do you want a new phone anyway?
Mod Edit
What you are talking about here is fraud.
XDA is no place for such discussions.
Thread closed
malybru
Forum Moderator
Hi all,
I'm posting this pic to see if anyone else had seen something of this sort in the past:
--> Well it seems I can't post links to ImageShack... Please see the attached .jpg
It first appeared in the beginning of last October - Then I thought it was merely a scratch I somehow managed to get, Despite the fact that I never dropped my phone.
Moreover, when you pass your finger over it - you can't feel a thing. This is completely internal.
Any thoughts?
Does it have the screen protector?
Is it even a real Samsung ?
Sent from my N9005
vndnguyen said:
Does it have the screen protector?
Click to expand...
Click to collapse
No, and never had one.
Dejan Sathanas said:
Is it even a real Samsung ?
Sent from my N9005
Click to expand...
Click to collapse
Are you kidding me? It's the very same model you have - N9005.
If you want I can prove it's real, just tell me what to look for.
Anyway, It keeps spreading towards the center of the screen which is annoying...
So you had a slight scratch already, and you didn't care about that and now that scratch is spreading. Isn't that normal? A crack always widens out!
Sounds like this thread.
http://forum.xda-developers.com/galaxy-note-3/general/note-3-screen-delaminating-t2934421
mod4xbox said:
If you want I can prove it's real, just tell me what to look for.
Click to expand...
Click to collapse
Do you really want to check if it is real?
Use Phone INFO ★Samsung★ app > Menu > 'Refurbishment Check'.
The warranty period was expired, isn't it?
vndnguyen said:
Do you really want to check if it is real?
Use Phone INFO ★Samsung★app > Menu > 'Refurbishment Check'.
The warranty period was expired, isn't it?
Click to expand...
Click to collapse
Well it's a nice app that you wrote, kudos!
I added the screenshot as requested, see below.
Mfc Date BTW is 2014.03.05 so I'm still under warranty (I purchased it on April actually...)
To the guy who said something about a scratch spreading - I will say this again: It is not a physical scratch. It appeared out of nowhere and I haven't been able to figure out the trigger to its spreading...
Since it's still under warranty, why didn't you send it to the warranty service.
Well I did, they (quite expectedly) claim it's a result of exterior damage.
Bummer.
mod4xbox said:
Well I did, they (quite expectedly) claim it's a result of exterior damage.
Bummer.
Click to expand...
Click to collapse
It is a screen fault, and not a damage caused by you. It is the loca adhessive that has loosen't.
Find another service center.
best regards